Problems with "My Nook" website/library

dandelioncottage · 07-09-2013, 01:14 PM

Anyone else having problems with the My Nook web site and your library there? I always use it to download backups to my Mac, but in the last couple of days, either I can't access it, or if I can, I have trouble downloading.

This morning I was able to download some of the last few books I bought, but for others, I get the error message "Oops!" (What a technical term.

)

The books downloaded fine to my NookTablet, so I guess it's a problem with the site itself.

shootingMaNs · 07-09-2013, 08:11 PM

It has been very slow for me the last three or four times I've been on the My Nook page. Just now it took a couple of minutes for the page to load, but I was able to download my recent purchases just fine.

FizzyWater · 07-09-2013, 10:19 PM

I've been trying to download epub backups of MyNook library irregularly since they converted over my Fictionwise bookshelf.

Almost every time I try to download more the 3-4 books in a row, I have problems with the site. It slows to a crawl. It suddenly displays a page of HTML gobbledegook. It refused to download a book (Oops!) or archive one after I've downloaded it. And if I stubbornly persevere, it logs me off between every 10 or so books.

By the way, if it says "Oops!" and says it's having technical problems, sometimes I can download it after another try, sometimes not. (I've got a list of about 10 books that were part of the Fictionwise transfer that just won't download). If it *just* says "Oops!", it's logged me out and I have to sign back in.

simplyparticular · 07-09-2013, 10:22 PM

I can generally get about 3 books downloaded before it freezes and boots me out. Good thing I had downloaded and converted most of my 300ish Fictionwise and eReader. Purchases before B&N imported them. There are just a couple with errors I'm still trying to get to, but the B&N archive/cloud is a train wreck to page through.

Xanthe · 07-10-2013, 11:23 PM

Their servers have to be in heavier use, what with the ongoing sales, and the two big sales they had on QVC in the past two months. There's tens of thousands of new customers as a result of that.

shootingMaNs · 07-10-2013, 11:59 PM

Quote:

Originally Posted by Xanthe

Their servers have to be in heavier use, what with the ongoing sales, and the two big sales they had on QVC in the past two months. There's tens of thousands of new customers as a result of that.

That would explain it!

07-09-2013, 01:14 PM	#1
dandelioncottage Abibliophobe Posts: 421 Karma: 4333638 Join Date: Dec 2010 Device: iPad Mini 2 64 gb, Nook Glowlight, iPad 4 (128 gb)	Problems with "My Nook" website/library Anyone else having problems with the My Nook web site and your library there? I always use it to download backups to my Mac, but in the last couple of days, either I can't access it, or if I can, I have trouble downloading. This morning I was able to download some of the last few books I bought, but for others, I get the error message "Oops!" (What a technical term. ) The books downloaded fine to my NookTablet, so I guess it's a problem with the site itself.

07-09-2013, 10:19 PM	#3
FizzyWater You kids get off my lawn! Posts: 4,220 Karma: 73492664 Join Date: Aug 2007 Location: Columbus, Ohio Device: Oasis 2 and Libra H2O and half a dozen older models I can't let go of	I've been trying to download epub backups of MyNook library irregularly since they converted over my Fictionwise bookshelf. Almost every time I try to download more the 3-4 books in a row, I have problems with the site. It slows to a crawl. It suddenly displays a page of HTML gobbledegook. It refused to download a book (Oops!) or archive one after I've downloaded it. And if I stubbornly persevere, it logs me off between every 10 or so books. By the way, if it says "Oops!" and says it's having technical problems, sometimes I can download it after another try, sometimes not. (I've got a list of about 10 books that were part of the Fictionwise transfer that just won't download). If it just says "Oops!", it's logged me out and I have to sign back in. Last edited by FizzyWater; 07-09-2013 at 10:21 PM.

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07-09-2013, 08:11 PM	#2
shootingMaNs later... Posts: 199 Karma: 2832520 Join Date: Dec 2009 Location: Endicott, NY Device: Sony PRS-600, iRiver Story HD, Nook Color Kobo Libra H2O	It has been very slow for me the last three or four times I've been on the My Nook page. Just now it took a couple of minutes for the page to load, but I was able to download my recent purchases just fine.

07-09-2013, 10:22 PM	#4
simplyparticular Guru Posts: 610 Karma: 1395952 Join Date: Jul 2008 Location: New York Device: Oasis 3 & GlowLight 4	I can generally get about 3 books downloaded before it freezes and boots me out. Good thing I had downloaded and converted most of my 300ish Fictionwise and eReader. Purchases before B&N imported them. There are just a couple with errors I'm still trying to get to, but the B&N archive/cloud is a train wreck to page through.

07-10-2013, 11:23 PM	#5
Xanthe Plan B Is Now In Force Posts: 1,894 Karma: 8086979 Join Date: Jan 2010 Location: Surebleak Device: Aluratek,Sony 350/T1,Pandigital,eBM 911,Nook HD/HD+,Fire HDX 7/8.9,PW2	Their servers have to be in heavier use, what with the ongoing sales, and the two big sales they had on QVC in the past two months. There's tens of thousands of new customers as a result of that.

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