12-05-2011, 04:14 PM | #1 |
Member
Posts: 15
Karma: 10
Join Date: May 2011
Device: Kindle
|
iTunes Producer Error itms-9000 image file too short
I'm getting this error when I'm trying to upload my eBook to iTunes with iTunes Producer 2.4.1.
ERROR ITMS-9000: "image file OEBPS/Images/xfactorendurance.jpeg is too short" at Book (MZItmspBookPackage) I have searched the internet and found this Java update fix: 1. Quit iTunes Producer. 2. Open Terminal (Terminal is located at Applications > Utilities) 3. Type "java" at the Unix prompt and hit return 4. Re-open iTunes Producer and re-deliver your title That hasn't fixed the problem. The image was originally a JPG and I changed it to a JPEG and that hasn't fixed it either. The EPUB file passes epub check so I know the file is okay. Does anyone else have any ideas? |
12-06-2011, 12:39 AM | #2 |
Wizard
Posts: 4,520
Karma: 121692313
Join Date: Oct 2009
Location: Heemskerk, NL
Device: PRS-T1, Kobo Touch, Kobo Aura
|
Yes, contact Apple support and tell them to improve the error messages.
|
Advert | |
|
12-06-2011, 10:12 PM | #3 |
Resident Curmudgeon
Posts: 76,051
Karma: 134368292
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
|
If you have a graphics editor, load the jpg and save it as PNG. Then load the PNG and save it as JPG. This might fix whatever may be incorrect with the original JPG. Just changing the file extension from JPG to JPEG won't make any difference to the image.
|
Thread Tools | Search this Thread |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
iTunes Producer Error | SamL | ePub | 10 | 07-11-2012 03:51 PM |
iTunes Producer Error -- In need of help, please! | DETACG | Apple Devices | 1 | 06-30-2011 07:34 AM |
Itunes Producer weird error message | Firebrand007 | ePub | 7 | 06-24-2011 07:08 PM |
Apple iTunes Producer Error Message | Tim Ransom | Calibre | 0 | 08-15-2010 03:33 PM |
ERROR ITMS-9000 | softengdeb | Apple Devices | 3 | 07-13-2010 06:27 AM |