03-15-2009, 11:56 PM | #1 |
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Device: PRS-500
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partial connect install now calibre not working
I've searched the forum and can't find a solution to this problem. Heres what I've done so far, its a long list:
A while back I uninstalled Calibre and installed the Sony software (partially), while it was installing the PC crashed (XP-SP1) (due to something else). I uninstalled the Sony software, using windows add/remove programs, then deleted the folders, searched for drivers and deleted them, etc. Today I connected my PRS500 directly into a USB port (not a hub) and windows tried to install the Sony driver, which didn't exist. I forgot to mention something, when windows looked for the driver and there was none, I renamed the calibre driver to match the name of the sony driver, then installed it. It worked for one session and then stopped when I reconnected the reader After that I cleaned the fake sony driver from the system and ... I went into the device manager and it had a yellow icon on the device. I uninstalled the driver.
Everytime I restart the computer the Sony driver installs and I can't see the reader in calibre can someone help me out here? Last edited by mahler; 03-16-2009 at 02:26 AM. |
03-16-2009, 12:16 AM | #2 |
Wizard
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After you have uninstalled the Sony driver, have you explicitly installed the calibre driver (rather than letting Windows select the driver) from C:\Program Files\calibre\driver?
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03-16-2009, 12:21 AM | #3 | |
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Quote:
I also ran a full spyware/virus scan on the computer too. Also after the second sony install/reinstall I never repeated the 'search and delete drivers', it didn't matter in the past though. Last edited by mahler; 03-16-2009 at 12:24 AM. |
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03-16-2009, 12:59 AM | #4 |
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In the calibre installtion folder under drivers locate the file prs500.inf, right click on it and select install
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03-16-2009, 01:26 AM | #5 | |
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Quote:
add more info the first post Last edited by mahler; 03-16-2009 at 01:36 AM. Reason: add more info the first post |
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03-16-2009, 02:50 AM | #6 |
creator of calibre
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go into your driver manager, delete the sony drivers and then install the calibre driver as i said before
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03-16-2009, 03:08 AM | #7 | |
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Quote:
I uninstalled the Sony Reader driver that was listed under USB controllers (the only sony driver in the Device Manager. Then installed the calibre driver. fired up Calibre. No connection Restarted computer, sony driver auto-installed, repeated above procedure, same thing. Here a Screen of the Device Manager, just incase i'm missing something Last edited by mahler; 03-16-2009 at 03:13 AM. |
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03-16-2009, 03:33 AM | #8 |
Wizard
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Join Date: Nov 2008
Device: Sony PRS-950, iphone/ipad (Marvin/iBooks/QuickReader)
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If the sony driver is auto-installing then you must have a remnant of it somewhere.
It might be worth going through a reboot between each stage to see if that helps. e.g. 1. remove Sony driver and reboot 2. Install calibre driver and reboot 3. Plug reader in and see if Sony driver is installed again. I know I had trouble getting rid of the Sony driver for my PRS-500, but once I had succeeded Calibre picks up the reader every time with no problems. |
03-16-2009, 03:34 AM | #9 |
Connoisseur
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Under the 'View' menu, also tick 'Show hidden devices'.
If that still doesn't show it, try this: http://support.microsoft.com/kb/241257 This is to make inactive/disconnected devices appear. bob |
03-16-2009, 04:30 AM | #10 | |
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Quote:
Did steps 1-3 again, this time following the steps outlined in the link that comtrjl provided. Made sure the driver was gone. Same result. argghh! |
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03-16-2009, 05:30 AM | #11 |
creator of calibre
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Try deleting any files the sony software may have left behind in program files
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03-16-2009, 05:44 AM | #12 | |
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Quote:
Tried the uninstall driver then reboot, etc thing again. Only this time shutdown and startup each time. Now when I connect the reader there its no auto-install, no sony reader driver in device manager (hidden or otherwise) and the screen of the reader doesn't show a USB connect symbol. Installed driver from calibre folder, launched calibre - device isn't appearing. Rebooted - launched calibre - no effect. Last edited by mahler; 03-16-2009 at 05:45 AM. Reason: added device manager tid-bit |
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03-16-2009, 06:03 AM | #13 |
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Reader froze (without connect icon on its screen) - soft reset - shutdown-startup - froze again.
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03-16-2009, 12:21 PM | #14 |
creator of calibre
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Hmm sounds like you're stuck in inscrutable windows land, where your only recourse is a re-install
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03-16-2009, 06:13 PM | #15 | |
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Quote:
Here's a detailed list of what I did, just in case someone has a similar problem in the future:
Code:
prs500 mkdir/Data prs500 mkdir/Data/media prs500 mkdir/Data/media/books |
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