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Old 11-04-2021, 12:40 PM   #1
Boppe05
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Device: Bokeen Saga
Calibre 5.31.1 does not recognize my Boken Saga

Hello, I'm on macOS Monterey 12.0.1 using Calibre 5.31.1 and a Bokeen Saga. It will not show up when I plug it into my computer. In fact, it won't even show up in Finder. Any ideas what I can do about this? I have no clue. See the attached rtf log file from Calibre.
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File Type: rtf Bookeen Saga.rtf (301.4 KB, 143 views)
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Old 11-04-2021, 02:29 PM   #2
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It has to show to the computer first before calibre even has a chance.
Make sure that the reader isn't connecting Charge Only and you need to change that to: File Transfer (or MTP as a lessor choice)
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Old 11-04-2021, 02:33 PM   #3
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A quick look at your log file seems to show that your Mac is not recognizing the Bookeen Saga as a connected USB device which matches up with what you wrote. Basically, if your computer can not see the eReader, neither can calibre.

Have you tried a different USB cable? Using a USB 2.0 hub between your Mac and Bookeen Saga? Does the Bookeen Saga connect to a different computer? Does the charging LED illuminate when connected to the Mac?
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Old 11-04-2021, 06:26 PM   #4
Boppe05
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OK, so I went through my inventory of four USB Micro cables and two USB hubs. The fault was in the cable I used initially, in fact only one of the four cables I tried worked as it should. Cheap USB cables - you get what you pay for I guess. At least, Calibre, my computer and my e-reader are able to communicate again.

Anyway, thanks for the help, @theducks and @BNSB
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