Kobo Books UK web site questions

ShellShock · 04-09-2012, 06:49 AM

Am I missing something, or is there really no way to buy more than one book at a time on the Kobo Books web site (http://www.kobobooks.com)? There does not seem to be an add to cart option, all you can do is press the Buy Now button, which takes you through to the order confirmation.

Perhaps they don't think their customers are avid enough readers to want more than one book at a time.

While I am moaning, the web site has no wish list either.

Yapyap · 04-09-2012, 07:04 AM

You're correct - there is no way to buy more than one book at a time.

There also isn't a wish list as such, but you can click "get a preview" on any book page and the book will be added to your library (you won't actually be displayed a preview, although you can get that when clicking on the book in your library).

I don't think there's a way to sort or filter the library / bookmarked items by bought / not bought, but at least that's a way to save possibly interesting books for later, and the already bought books will have an "Adobe DRM epub" or some such button next to them so you can easily tell which books you've already bought and which not.

ShellShock · 04-09-2012, 07:53 AM

Thanks for confirming that. It is such a stupid omission by Kobo - they could be missing out on sales because of this. I'm going to email them to complain.

Yapyap · 04-09-2012, 08:12 AM

I wonder if it's like that on purpose, due to the way Kobo discount coupons mostly work - generally a coupon can only be used once. If people could put a dozen things into a basket and then apply a discount code to all of them, it might end up costing Kobo a bit much?

And of course Amazon seems to get by just fine without a basket for Kindle book purchases (ebooks can only be bought by one-click, one at a time; there is no way to add them to a shopping cart or basket first), so Kobo isn't alone in doing this.

I would prefer being able to put several books in a basket and then buy them all at once, but only if I could still use the discount codes on all of them. But then, my bank doesn't charge me anything extra for multiple small purchases, so there's no need to worry about that (and if there were, I could buy myself a Kobo gift card and apply that to the account). It's a bit of extra time spent, but only a minute or two when I buy 3-5 books in one visit.

scrapking · 04-14-2012, 01:00 AM

Quote:

Originally Posted by ShellShock

Thanks for confirming that. It is such a stupid omission by Kobo - they could be missing out on sales because of this. I'm going to email them to complain.

You know, this bugged me a bit at first. But now about 200 Kobo e-book purchases later, I couldn't care less any more. I wouldn't give up the Kobo discount codes for anything, including a shopping cart.

ShellShock · 04-14-2012, 04:08 PM

Kobo have told me that they are working on adding a proper shopping cart to their web site.

carpetmojo · 04-14-2012, 06:09 PM

I wouldn't want to want to buy a second-hand shopping cart from these guys ....

HarryT · 04-15-2012, 04:05 AM

Quote:

Originally Posted by ShellShock

Thanks for confirming that. It is such a stupid omission by Kobo - they could be missing out on sales because of this. I'm going to email them to complain.

Amazon's Kindle eBook store doesn't have a shopping card either; this doesn't seem to have harmed them.

ShellShock · 04-15-2012, 02:06 PM

Quote:

Originally Posted by HarryT

Amazon's Kindle eBook store doesn't have a shopping card either; this doesn't seem to have harmed them.

How could we tell? They sell so many eBooks that the sheer numbers swamp any blip due to customer frustration at not being able to multi buy.

ATDrake · 04-15-2012, 02:22 PM

I don't care about being able to multi-buy, but I really hate no-confirmation 1-click which doesn't even show you the price paid afterwards* without digging into the receipts.

I'd take Kobo's checkout system, or even Sony's, buggy and horrible as their obligatory purchase-within-app software is, over Amazon's any day.

* I actually kind of like B&N which pops up a "you will pay X for Y, confirm/cancel?" and shows that you have paid X for Y on the next page once it's gone through.

melmac · 04-15-2012, 11:26 PM

One thing that bugs me now about the Kobo checkout is the new "are you sure you don't want to buy it" email they send you if you don't complete the purchase. I get an email now the day after I enter the checkout but don't complete the purchase it's very annoying.

04-09-2012, 06:49 AM	#1
ShellShock Wizard Posts: 1,176 Karma: 2431850 Join Date: Sep 2008 Device: IPad Mini 2 Retina	Kobo Books UK web site questions Am I missing something, or is there really no way to buy more than one book at a time on the Kobo Books web site (http://www.kobobooks.com)? There does not seem to be an add to cart option, all you can do is press the Buy Now button, which takes you through to the order confirmation. Perhaps they don't think their customers are avid enough readers to want more than one book at a time. While I am moaning, the web site has no wish list either.

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04-09-2012, 07:04 AM	#2
Yapyap Guru Posts: 861 Karma: 3543721 Join Date: Nov 2011 Location: Estonia Device: Kindle Paperwhite, iPad 3, Samsung Galaxy S7 Edge	You're correct - there is no way to buy more than one book at a time. There also isn't a wish list as such, but you can click "get a preview" on any book page and the book will be added to your library (you won't actually be displayed a preview, although you can get that when clicking on the book in your library). I don't think there's a way to sort or filter the library / bookmarked items by bought / not bought, but at least that's a way to save possibly interesting books for later, and the already bought books will have an "Adobe DRM epub" or some such button next to them so you can easily tell which books you've already bought and which not.

04-09-2012, 07:53 AM	#3
ShellShock Wizard Posts: 1,176 Karma: 2431850 Join Date: Sep 2008 Device: IPad Mini 2 Retina	Thanks for confirming that. It is such a stupid omission by Kobo - they could be missing out on sales because of this. I'm going to email them to complain.

04-09-2012, 08:12 AM	#4
Yapyap Guru Posts: 861 Karma: 3543721 Join Date: Nov 2011 Location: Estonia Device: Kindle Paperwhite, iPad 3, Samsung Galaxy S7 Edge	I wonder if it's like that on purpose, due to the way Kobo discount coupons mostly work - generally a coupon can only be used once. If people could put a dozen things into a basket and then apply a discount code to all of them, it might end up costing Kobo a bit much? And of course Amazon seems to get by just fine without a basket for Kindle book purchases (ebooks can only be bought by one-click, one at a time; there is no way to add them to a shopping cart or basket first), so Kobo isn't alone in doing this. I would prefer being able to put several books in a basket and then buy them all at once, but only if I could still use the discount codes on all of them. But then, my bank doesn't charge me anything extra for multiple small purchases, so there's no need to worry about that (and if there were, I could buy myself a Kobo gift card and apply that to the account). It's a bit of extra time spent, but only a minute or two when I buy 3-5 books in one visit.

04-14-2012, 04:08 PM	#6
ShellShock Wizard Posts: 1,176 Karma: 2431850 Join Date: Sep 2008 Device: IPad Mini 2 Retina	Kobo have told me that they are working on adding a proper shopping cart to their web site.

04-14-2012, 06:09 PM	#7
carpetmojo Wizard Posts: 3,117 Karma: 9269999 Join Date: Feb 2011 Location: UK Device: Sony- T3, PRS650, 350, T1/2/3, Paperwhite, Fire 8.9,Samsung Tab S 10.5	I wouldn't want to want to buy a second-hand shopping cart from these guys ....

04-15-2012, 02:22 PM	#10
ATDrake Wizzard Posts: 11,517 Karma: 33048258 Join Date: Mar 2010 Location: Roundworld Device: Kindle 2 International, Sony PRS-T1, BlackBerry PlayBook, Acer Iconia	I don't care about being able to multi-buy, but I really hate no-confirmation 1-click which doesn't even show you the price paid afterwards* without digging into the receipts. I'd take Kobo's checkout system, or even Sony's, buggy and horrible as their obligatory purchase-within-app software is, over Amazon's any day. * I actually kind of like B&N which pops up a "you will pay X for Y, confirm/cancel?" and shows that you have paid X for Y on the next page once it's gone through.

04-15-2012, 11:26 PM	#11
melmac Wizard Posts: 1,399 Karma: 5573651 Join Date: Oct 2010 Location: Perth AU Device: Sony PRS650, Sony T3	One thing that bugs me now about the Kobo checkout is the new "are you sure you don't want to buy it" email they send you if you don't complete the purchase. I get an email now the day after I enter the checkout but don't complete the purchase it's very annoying.