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Old 12-22-2023, 06:25 AM   #1
deekee
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Device: PocketBook Inkpad 3 Pro
PocketBook Update failed

Unfortunately I'm unable to update successfully!

The device is jailbroken and Koreader was installed and just working fine until I updated the device yesterday.

The following can be seen while updating:

Code:
swupdate version: Nov 2 2023,12:37:58
Searching for update image...
Updating from internal memory
Device serial number: YTHC0500044500W000J9
Checking update image...
Found FW for device model: PocketBook740-2
Image is OK
Firmware version: U740-2.6.8.2462 padding section unpack swupdate
Running update code...
/dev/mmcblk0p2 clean
Updating update filesystem...
Updating bootloader.bak..
Running update code...
Imbr already patched
Update TouchFW ID=21 in 740
Already 0x0103 Major '0x03' Minor '0×00'
Extract DB management scripts
Extract empik-2 DB management scripts
Extract player-2 management scripts
Extract audiobooks management script
Updating root fs...
need uncompress data
Updating ebrmain..
need uncompress data
Running update code.
Check ebrmain..
Resize ebrmain..
Check rootfs..
Resize rootfs..
[TAR] process TAR chains
Install lowbatlogo:
skip
{SHELL] starting shell script ./S46-low-power-v2.sh
Install lowbatlogo:
install B740_WW_pwr.low_logo.bmp
Use /ebrmain/logo/lowbatlogo/B740_WW_pwr.low_logo.bmp as low power logo after restart mount: mounting /dev/ebrmain on /ebrmain failed: Device or resource busy chown: /mnt/secure/runonce/jailbreak startup.sh: Operation not permitted chmod: /mnt/secure/runonce/jailbreak_ startup.sh: Operation not permitted
Update failed
The device will turn off in few seconds

I also tried older FW but wit hte same result

Any idea how to solve this problem?

A little help or some hints are very much appreciated, THANKS!
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Old 12-22-2023, 10:32 AM   #2
neil_swann80
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Maybe try uninstalling the jailbreak before updating?
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Old 12-22-2023, 11:20 AM   #3
deekee
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Device: PocketBook Inkpad 3 Pro
Unfortunately the touch screen is unresponsive and access via ssh doesn't work, but I can access it via USB connection


ssh -p 2222 root@192.168.1.215
Getting ssh: connect to host 192.168.1.215 port 2222: Connection refused
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Old 12-22-2023, 09:47 PM   #4
deekee
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Device: PocketBook Inkpad 3 Pro
After messing a round a bit it seems to be stuck completely :-(

Screen displays : UPDATING SOFTWARE and progress bar is not updating
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Old 12-23-2023, 12:15 AM   #5
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Pocketbook 740 color? That has a microsd right?

Make sure you're running the update with the FW file on the internal storage rather than the microsd.

Did you manually disable touch before updating, or has the touchscreen just stopped responding by itself?

Last edited by neil_swann80; 12-23-2023 at 04:24 AM.
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Old 12-24-2023, 01:01 PM   #6
Michal Jancik
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Device: KOBO H2O,Inkpad 4,ONYX Leaf 2
According to the extract from the LOG, jalbreak prevents the update, you will probably have to uninstall it first before the update.

In case you are stuck on the update, in my case when the touch screen didn't work, I had to downgrade to a lower version (if you have older firmware, try more)


PS : Maybe you should hide your "Device serial number" in your post

Last edited by Michal Jancik; 12-24-2023 at 01:35 PM.
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