06-25-2012, 05:01 PM | #1 |
Zealot
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Join Date: Apr 2011
Location: Yuma, AZ
Device: Kindle Touch, Voyage
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How can I fix my dictionary problem
I just updated the software on my Kindle Touch. I have two dictionaries, the ones that came with the Kindle. They are still there. But...when I try to look up a word, I'm told there's no dictionary. When go to settings, set dictionary, it also tells me I have no dictionaries. How do I fix this? Thanks.
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06-25-2012, 06:54 PM | #2 |
Grand Sorcerer
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Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
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I saw this very thing on my mom's new KT after we updated it to 5.1 during a visit, but was not able to resolve it before I had to leave.
Things I'd try: - go into Settings, Device Options, Dictionaries and set the 'other' dictionary as default for English (if this works, set it back to the 'original' default if desired) - restart - archive the dictionaries, re-download from archive, check Settings again. - call Amazon CS... My KT (recently purchased and updated at about the same time as my mom's) does not have this problem. But I spent several hours to replicate the content that was on my previous KT, probably did a restart along the way, and so the problem—if I ever had it—may have fixed itself somehow. I'll check with my mom to see if it is working now for her. |
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06-25-2012, 07:31 PM | #3 |
Zealot
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Join Date: Apr 2011
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I archived one of the dictionaries, then downloaded it again. Went to settings, and both dictionaries were there. Thanks for taking the time to help.
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06-26-2012, 08:31 AM | #4 |
eBook Enthusiast
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Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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It seems to be quite a common issue. Same thing happened to me when I upgraded from firmware 5.0.4 to 5.1 (and I solved it the same way that you did).
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06-26-2012, 03:54 PM | #5 |
Grand Sorcerer
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Good to know there's a relatively simple solution.
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