Kindle 2 and Windows Vista 64 bit

sunnydalemom · 02-26-2009, 02:10 PM

I just got a new Kindle 2, plugged the USB in and Windows can't find the drivers to install. It looks and looks and then crashes Windows explorer so that I have to reboot the whole computer. The Kindle never shows up as a drive.

I did some googling and found one post that says the Kindle 2 isn't compatible with Vista 64 bit. Does anyone have a work around for this yet? I just want to transfer and backup files via usb. If this is a known incompatibility it should be more widely publicized.

My Kindle 1 has no problems with it.

Dragoro · 02-26-2009, 02:24 PM

try resetting your kindle and then plugging it in. Some people have reported problems and that resetting the kindle before you plug it in fixes it.

sunnydalemom · 02-26-2009, 02:27 PM

How do I reset it?

Alisa · 02-26-2009, 02:36 PM

That's odd. It shouldn't need drivers. It should just look at it like a removable drive. I use my Kindle 1 with Vista 64 (and XP and Linux) all the time. It's no different than when I plug in my USB flash drive.

emellaich · 02-26-2009, 03:14 PM

1) I use my K2 on a vista 64 computer with no problems.

2) To reset it you slide the power switch over and hold it in that position for several seconds (15 seconds???). When you let go it will reset itself.

Michael

smx · 02-26-2009, 05:01 PM

me too, Kindle 2 freezes me explorer and it will unfreeze as soon as I unplug the usb cable from the computer. In my case windows finds the drivers but now I can't access the kindle, or the computer for that matter. I tried restarting the computer, reseting the kindle, and using different usb ports.

gone are the days I could use an SD reader to transfer my books

stevenmoy · 02-26-2009, 05:11 PM

If you have trouble with Windows 64bit, please list your computer model number (ie. DELL-something or HP-something). Or list out the Motherboard model name. USB is infamous for connectivity because of its wide different implementation if you are not on a INTEL chipset.

Mr. Goodbar · 02-26-2009, 06:59 PM

Mine worked on vista 64 right out of the box, but then gave me an error message as an unrecognized usb device sometime later. A reset of the kindle seemed to fix it and it hasn't come back.

NavyDad6 · 02-26-2009, 09:46 PM

Vista 64-bit user here and I have had no problems at all connecting or transferring files to my K2.

I would add that I am very anal about having all the latest drivers and BIOS installed. Might be something to look at.

Flak · 02-27-2009, 01:27 AM

Just got my kindle 2 today, it is running v2.0 of the software. I have multiple vista 64bit boxes with varying hardware all are kept up-to-date. All have the same problem, as soon as you plug in the kindle, explorer hangs. It takes multiple tries, resetting the kindle each time to get it noticed in windows without explorer hanging. But then, it's taken over 2hrs now to transfer just 18mb worth of books to the kindle.

stevenmoy · 02-27-2009, 01:41 AM

Are you running any AMD chipests? Nvidia? or Intel chipsets. Please list the model number of motherboard used, so I can lookup what USB host controller the device is talking to. Also, are u running between bridges or hub?

smx · 02-27-2009, 01:56 AM

Quote:

Originally Posted by Flak

Just got my kindle 2 today, it is running v2.0 of the software. I have multiple vista 64bit boxes with varying hardware all are kept up-to-date. All have the same problem, as soon as you plug in the kindle, explorer hangs. It takes multiple tries, resetting the kindle each time to get it noticed in windows without explorer hanging. But then, it's taken over 2hrs now to transfer just 18mb worth of books to the kindle.

Same exact problem. btw my PC is custom built with GA-P35-DS3L Motherboard. Running vista X64 with 6GB of memory. Intel Quad Core, Nvidia 8800GT. Tried all my usb connections not just the front connections with no avail.

The only way I could access it is by bridging the USB to my virtual windows xp running inside the vista x64. when I did that I had full access to the kindle from the virtual windows. That shows that the problem exists on the vista side of things.

stevenmoy · 02-27-2009, 01:58 AM

thank you for your detail report.

Dbadge · 02-27-2009, 03:58 PM

I had the same problem as others with Vista 64 bit and freezing up Explorer until the Kindle 2 was unplugged. In my case, if I plug it into the back of the computer, rather than the front USB, it works fine.

System:
Abit AB9 QuadGT motherboard (Intel 965 chipset)

JSWolf · 02-27-2009, 04:08 PM

I think it's time to upgrade to Windows XP 32-bit. Then things will actually work.

Windows 7 beta is already better then Vista ever was.

02-26-2009, 02:10 PM	#1
sunnydalemom Junior Member Posts: 2 Karma: 100 Join Date: Jul 2008 Location: Salem, Oregon Device: Kindle	Kindle 2 and Windows Vista 64 bit I just got a new Kindle 2, plugged the USB in and Windows can't find the drivers to install. It looks and looks and then crashes Windows explorer so that I have to reboot the whole computer. The Kindle never shows up as a drive. I did some googling and found one post that says the Kindle 2 isn't compatible with Vista 64 bit. Does anyone have a work around for this yet? I just want to transfer and backup files via usb. If this is a known incompatibility it should be more widely publicized. My Kindle 1 has no problems with it.

02-26-2009, 02:36 PM	#4
Alisa Gadget Geek Posts: 2,324 Karma: 22221 Join Date: Aug 2007 Device: Paperwhite, Kindle 3 (retired), Skindle 1.2 (retired)	That's odd. It shouldn't need drivers. It should just look at it like a removable drive. I use my Kindle 1 with Vista 64 (and XP and Linux) all the time. It's no different than when I plug in my USB flash drive. Last edited by Alisa; 02-26-2009 at 04:43 PM.

02-26-2009, 05:01 PM	#6
smx Junior Member Posts: 3 Karma: 10 Join Date: May 2008 Device: N/A	me too, Kindle 2 freezes me explorer and it will unfreeze as soon as I unplug the usb cable from the computer. In my case windows finds the drivers but now I can't access the kindle, or the computer for that matter. I tried restarting the computer, reseting the kindle, and using different usb ports. gone are the days I could use an SD reader to transfer my books Last edited by smx; 02-26-2009 at 05:06 PM.

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02-26-2009, 02:24 PM	#2
Dragoro Lovecraft Fan Posts: 414 Karma: 539914 Join Date: Feb 2009 Location: Michigan Device: Kindle Paperwhite 2, Kindle Touch	try resetting your kindle and then plugging it in. Some people have reported problems and that resetting the kindle before you plug it in fixes it.

02-26-2009, 02:27 PM	#3
sunnydalemom Junior Member Posts: 2 Karma: 100 Join Date: Jul 2008 Location: Salem, Oregon Device: Kindle	How do I reset it?

02-26-2009, 03:14 PM	#5
emellaich Wizard Posts: 1,101 Karma: 4388403 Join Date: Oct 2007 Device: Palm>Ebookman>IPaq>Axim>Cybook>Kndl2>IPAD>Kndl3SO>Voyager>Oasis	1) I use my K2 on a vista 64 computer with no problems. 2) To reset it you slide the power switch over and hold it in that position for several seconds (15 seconds???). When you let go it will reset itself. Michael

02-26-2009, 05:11 PM	#7
stevenmoy Zealot Posts: 133 Karma: 348 Join Date: Jan 2008 Device: Kindle 2	If you have trouble with Windows 64bit, please list your computer model number (ie. DELL-something or HP-something). Or list out the Motherboard model name. USB is infamous for connectivity because of its wide different implementation if you are not on a INTEL chipset.

02-26-2009, 06:59 PM	#8
Mr. Goodbar Wizard Posts: 1,005 Karma: 98078 Join Date: Jul 2006 Location: Atlanta, GA Device: iPad Mini 4	Mine worked on vista 64 right out of the box, but then gave me an error message as an unrecognized usb device sometime later. A reset of the kindle seemed to fix it and it hasn't come back.

02-26-2009, 09:46 PM	#9
NavyDad6 Reading is FUNdamental Posts: 233 Karma: 1516 Join Date: Feb 2009 Location: WA state Device: Kindle 2	Vista 64-bit user here and I have had no problems at all connecting or transferring files to my K2. I would add that I am very anal about having all the latest drivers and BIOS installed. Might be something to look at.

02-27-2009, 01:27 AM	#10
Flak Junior Member Posts: 1 Karma: 10 Join Date: Feb 2009 Device: kindle 2	Just got my kindle 2 today, it is running v2.0 of the software. I have multiple vista 64bit boxes with varying hardware all are kept up-to-date. All have the same problem, as soon as you plug in the kindle, explorer hangs. It takes multiple tries, resetting the kindle each time to get it noticed in windows without explorer hanging. But then, it's taken over 2hrs now to transfer just 18mb worth of books to the kindle.

02-27-2009, 01:41 AM	#11
stevenmoy Zealot Posts: 133 Karma: 348 Join Date: Jan 2008 Device: Kindle 2	Are you running any AMD chipests? Nvidia? or Intel chipsets. Please list the model number of motherboard used, so I can lookup what USB host controller the device is talking to. Also, are u running between bridges or hub?

02-27-2009, 01:58 AM	#13
stevenmoy Zealot Posts: 133 Karma: 348 Join Date: Jan 2008 Device: Kindle 2	thank you for your detail report.

02-27-2009, 03:58 PM	#14
Dbadge Junior Member Posts: 1 Karma: 10 Join Date: Feb 2009 Device: Kindle 2	I had the same problem as others with Vista 64 bit and freezing up Explorer until the Kindle 2 was unplugged. In my case, if I plug it into the back of the computer, rather than the front USB, it works fine. System: Abit AB9 QuadGT motherboard (Intel 965 chipset)

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02-27-2009, 04:08 PM	#15
JSWolf Resident Curmudgeon Posts: 73,987 Karma: 128903378 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	I think it's time to upgrade to Windows XP 32-bit. Then things will actually work. Windows 7 beta is already better then Vista ever was.