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Old 06-24-2022, 06:48 PM   #46
rtiangha
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If you have access to the command line (telnet, ssh, koreader plugin, etc), you could run the command in my last post. Otherwise, I'm not sure what's easily accessible. Maybe there's something identifiable on the box?

And the entire point of getting people to post their hardware revision along with if they're having issues or not would be to see if there really is a difference.
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Old 06-24-2022, 08:27 PM   #47
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Just add the command to your NickleMenu config, redirecting output to a file

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Old 06-25-2022, 04:46 AM   #48
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Quote:
Originally Posted by PeterT View Post
Just add the command to your NickleMenu config, redirecting output to a file

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I don't use NickelMenu or KOReader, nor do I have access to command line. The box was thrown out long ago. So no way to ascertain the hardware version then?
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Old 06-25-2022, 04:55 AM   #49
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I don't use NickelMenu or KOReader, nor do I have access to command line. The box was thrown out long ago. So no way to ascertain the hardware version then?
With any luck the serial number alone will be sufficient... but we don't know yet, takes a brave soul to post detailed pictures and perhaps even pop off the back cover for a PCB picture.

Anyone who has had their Libra 2 for a while will be on the old revision though, as that seems to have surfaced only very recently...
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Old 06-25-2022, 05:10 AM   #50
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Originally Posted by frostschutz View Post
With any luck the serial number alone will be sufficient... but we don't know yet, takes a brave soul to post detailed pictures and perhaps even pop off the back cover for a PCB picture.

Anyone who has had their Libra 2 for a while will be on the old revision though, as that seems to have surfaced only very recently...
I've had mine since November.

I wonder if there's a difference between black and white Libras? Mine is black.
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Old 06-25-2022, 05:46 AM   #51
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Looks like my Libra 2 is the older version.

42] PCB_LVL='B'
[43] HOME_LED_PWM='No'
[44] PMIC='RC5T619'
[45] FL_PWM='LM3630'
[46] RTC='RC5T619'

White model, purchased April 2022.
Not having any significant issues.
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Old 06-25-2022, 06:24 AM   #52
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So there is a PCB_LVL='B' too... interesting. Oh well, it's not like I can change my device anyway.

That's assuming the new revisions actually improve things and not just due to availability/price of some of the parts...
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Old 06-25-2022, 10:00 AM   #53
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Quote:
Originally Posted by PeterT View Post
Just add the command to your NickleMenu config, redirecting output to a file
Ah, good point. Something like this, then:

Code:
menu_item :main    :ntx_hwconfig    :cmd_spawn    :quiet:/bin/ntx_hwconfig -s /dev/mmcblk0
 > /mnt/onboard/ntx_output.txt
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Old 06-25-2022, 10:07 AM   #54
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Quote:
Originally Posted by frostschutz View Post
So there is a PCB_LVL='B' too... interesting. Oh well, it's not like I can change my device anyway.
I guess there are at least five of them if that 'E' is to be believed.

Quote:
That's assuming the new revisions actually improve things and not just due to availability/price of some of the parts...
Yeah, that was I was thinking. Supply chain issues may have forced them to source different parts. Hopefully all of these issues can be fixed in software. I really was eyeing one of these to replace my Glo HD, although I wonder if I should wait for the Clara's successor instead before deciding.
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Old 06-25-2022, 10:46 AM   #55
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Originally Posted by rtiangha View Post
I guess there are at least five of them if that 'E' is to be believed.
But, they might not all have been released.
Quote:
Yeah, that was I was thinking. Supply chain issues may have forced them to source different parts. Hopefully all of these issues can be fixed in software.
It appears to be IC shortages. And hopefully it is fixable in software.
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Old 06-25-2022, 11:38 AM   #56
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Originally Posted by rtiangha View Post
Ah, good point. Something like this, then:

Code:
menu_item :main    :ntx_hwconfig    :cmd_spawn    :quiet:/bin/ntx_hwconfig -s /dev/mmcblk0
 > /mnt/onboard/ntx_output.txt
Worked on my Sage. Ran the item and then ran import books. Mulitple pages of interesting and uninteresting information.
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Old 06-25-2022, 10:33 PM   #57
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Quote:
Originally Posted by npr View Post
Looks like my Libra 2 is the older version.

42] PCB_LVL='B'
[43] HOME_LED_PWM='No'
[44] PMIC='RC5T619'
[45] FL_PWM='LM3630'
[46] RTC='RC5T619'

White model, purchased April 2022.
Not having any significant issues.
Mine is


42] PCB_LVL='A'


Had issues before. after removing nanoclock, everything is fine
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Old 06-26-2022, 10:23 PM   #58
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Originally Posted by Rkob View Post
I noticed that the device generated some stack traces (.kobo/stack_*.log), which indicate Segmentation Faults (SIGSEGV) in the nickel process.
For the record, if possible, the device will upload the stack trace logs to Kobo. They do look at them. This should happen if you have the option turned on to share data (last option on the "Energy saving and privacy" page of the settings), the device is signed into a Kobo account (ie. not in sideloaded mode or using DB hack to bypass registration) and WiFi is on.

And I did talk to someone at Kobo about this. He reminded me of the above. Their problem at the moment is that the information they have is basically, "it crashed". They have not seen any steps to reproduce it yet. At the moment, all they can see is, "it crashes".
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Old 06-27-2022, 02:07 PM   #59
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Originally Posted by davidfor View Post
For the record, if possible, the device will upload the stack trace logs to Kobo. They do look at them. This should happen if you have the option turned on to share data (last option on the "Energy saving and privacy" page of the settings), the device is signed into a Kobo account (ie. not in sideloaded mode or using DB hack to bypass registration) and WiFi is on.



And I did talk to someone at Kobo about this. He reminded me of the above. Their problem at the moment is that the information they have is basically, "it crashed". They have not seen any steps to reproduce it yet. At the moment, all they can see is, "it crashes".
It would help if following a crash the device pops up a message that says "it looks like your Kobo just crashed. Would you like to send the log to tech support to help us diagnose and fix the problem?"
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