11-06-2013, 11:07 PM | #31 | |
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I will need to figure out how SQLite Database Browser works before trying the values tshering/you provided. |
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11-06-2013, 11:36 PM | #32 |
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New photos of the frontlight-induced screen discoloration
Here are two new photos of the screen with the yellow tint I talked about. The first at 100% brightness; the second 30%
I got a response from Kobo this evening. (Do they monitor this forum?) I was told that they couldn't see the problem in the photos I sent them - btw the two older photos are in this forum too. I am going to send these new ones soon and see what they have to say. The camera doesn't catch the yellowing as my eyes do but you can still clearly see the discoloration on the top by comparing the two bars, provided your monitor is relatively bright, your environment is dim, and the portions of the screen for comparative observation are scrolled to the same location of the monitor (in not a professional monitor) Last edited by jshzh; 11-07-2013 at 12:30 AM. |
11-07-2013, 03:54 AM | #33 |
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@jshzh, my first Aura HD had this yellowish part. I exchanged it (no questions asked during the first 15 days) and the second one has a very even screen.
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11-07-2013, 07:33 AM | #34 |
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Hmm... Sorry, maybe my eyes are getting old but I don't see anything in your pictures. The text "pointed out previously" looks different, was it highlighted?
Luck; Ken |
11-07-2013, 09:09 AM | #35 |
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Thanks, Samhy. I am glad you detected the same discoloration displayed in my photos. Kobo told me it may need repair or exchange this morning and asked for personal and product information.
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11-07-2013, 09:28 AM | #36 | |
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Last edited by jshzh; 11-07-2013 at 09:38 AM. |
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11-07-2013, 11:22 AM | #37 |
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Kobo Customer Care will send me a new HD and a pre-paid mailing bag for returning the defective one. If not satisfied, I can contact them again within 10 days.
I would say they do stand by their e-book readers. A good sign. |
11-07-2013, 02:54 PM | #38 | |
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Luck; Ken |
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11-07-2013, 05:17 PM | #39 | |
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It could appear faster with the Kobo software as a good deal of processing for chapters and links takes place when it is loaded onto the device and included in its database. Luck; Ken Last edited by Ken Maltby; 11-07-2013 at 05:20 PM. |
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11-07-2013, 05:47 PM | #40 | |
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Last edited by jshzh; 11-07-2013 at 05:52 PM. |
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11-08-2013, 04:09 PM | #41 | |
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Setup went OK, the device selt updates twice, currently version 2.10.0 2013-10-21. The screen is really good. Now I understand why people prefer eInk for reading. I loaded some ePub and PDF for testing. They all works OK. Although the PDF reading is rather inconvenient, page turn too slow, no bookmarks (fast access via the Table of contents), the zoom and page scroll is sluggish. Overall, I still prefer to read a PDF on the 4.7" screen of my Android phone. I will try to load Koreader on the Aura HD to see if this could improve the PDF reading. |
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11-08-2013, 04:44 PM | #42 |
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See my post "Adding alternative readers to Kobo devices"https://www.mobileread.com/forums/sho...d.php?t=226456 it includes the links to the current builds.
Luck; Ken |
11-08-2013, 06:49 PM | #43 | |
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11-08-2013, 08:39 PM | #44 |
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Replacement sent back
Just to report back the discoloration issue of Aura HD.
1) The replacement screen still has the discoloration issue - with less yellow (red actually in comparison) on the top but more blue on the bottom. I suppose the recent screen panels used for the HD have been adjusted to a colder color temperature but the color shifting from bottom to top is still there - if the screen on the replacement is from a later batch. It may be unavoidable because there is no light on the top of the screen. The light simply dims after travelling. 2)There is a noticeable bright dead pixel at the bottom left corner of the screen of the replacement in addition other less visible ones. My original purchase also has dead pixels but less noticeable - in fact I didn't know they existed until I saw the more noticeable one on the replacement and started to look for them on the original one. The replacement was sent back on the same day. I will live with the issue, which was created either by my high expectation or two times of bad luck. In any case, I'd rather focus on reading than dealing with another replacement. The two photos below are to show that A) the discoloration does exit in both models. B) the replacement simply has a colder color temperature: compare the bottoms of the screens - areas close to "kobo.com/help". In both photos the left is my original purchase, the right is the replacement. Last edited by jshzh; 11-09-2013 at 02:06 AM. |
11-13-2013, 10:25 PM | #45 | ||
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As far as I can tell, it only covers failure due to manufacture defects, or a power spike. Quote:
Is there anything in Canada analogous to SquareTrade extended warranties? For $50/2yr or $66/3yr, they claim to cover everything including drops, stepping on, spills, etc. I assume their coverage starts on day of purchase too, but at least they're giving you something extra. (Originally I typed $30/2yr or $45/3yr but that was for $100-$149.99 which wouldn't cover the Aura HD). Costco has ExcellencePlus but only on goods purchased at Costco. Asurion (which does the Costco product) shows promise (office in NB) but everything is geared to covering mobile phones. If there's no decent vendor of extended warranties that include accidental damage (as EP does, for Costco-purchased notebooks and tablets), I'd almost be tempted to buy in the US, pay less tax, sign up for ST, and take the hit on inconvenience. Thanks! =aw |
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