Sony Library Help

Kiwimick · 01-22-2011, 06:40 PM

Hoping someone can help me please. last night I was in SL and I double clicked on a book to open it and instantly the SL disappeared ie shut down. I reopened it and the page was blank all the books had appeared to have gone.
When i clicked on the books icon it just freezes and wont do anything.
I tried importing a book into the library but although the status symbol keeps turning, thats all it does, even leaving it for ages.

I uninstalled SL and redownloaded but its still the same. If I click on the pictures icon I can see all the covers for the books just cannot get the books icon to work.
By the way it does recognise the reader when I plug it in
Anyone had anything similar
appreciate any help and if possible keep it simple as Im not great with computers etc

doreenjoy · 01-23-2011, 01:20 AM

I suggest uninstalling the software, then finding the "kinowa" folder and delting it as well before re-installing.

You might search this forum for the word "Kinowa" as there might be other folders that lurk about even after an uninstall.

Hope that helps.

Mark Nord · 01-23-2011, 03:37 AM

Sorry to correct you DJ,
it's "kinoma" not "kinowa"

See post here
#3 for Link to the Windows-Solution
#4 & #5 for Bookworm_Girls Links for MAC

Kiwimick · 01-23-2011, 05:11 AM

Thank you thank you DJ and Mark

It worked, well sort of, I have the version 2.5 installer and I used that to reinstall (This was left on my computer as I had loads of trouble updating to version 3 previously) and that worked and i redownloaded some books ok. I then tried updating to V3 and that basically just went back to how it was last night. So I went through the process again and am happy to leave it on version 2.5 as I only really use it for Library books as I mainly use Calibre.

doreenjoy · 01-23-2011, 05:08 PM

Quote:

Originally Posted by Mark Nord

Sorry to correct you DJ,
it's "kinoma" not "kinowa"

See post here
#3 for Link to the Windows-Solution
#4 & #5 for Bookworm_Girls Links for MAC

Thanks for the correction! I don't know why I can never remember that folder name. They say the...something....is the first to go.

01-22-2011, 06:40 PM	#1
Kiwimick Addict Posts: 211 Karma: 37308 Join Date: Oct 2009 Location: London UK Device: Sony PRS650	Sony Library Help Hoping someone can help me please. last night I was in SL and I double clicked on a book to open it and instantly the SL disappeared ie shut down. I reopened it and the page was blank all the books had appeared to have gone. When i clicked on the books icon it just freezes and wont do anything. I tried importing a book into the library but although the status symbol keeps turning, thats all it does, even leaving it for ages. I uninstalled SL and redownloaded but its still the same. If I click on the pictures icon I can see all the covers for the books just cannot get the books icon to work. By the way it does recognise the reader when I plug it in Anyone had anything similar appreciate any help and if possible keep it simple as Im not great with computers etc Last edited by Kiwimick; 01-22-2011 at 06:43 PM. Reason: Add Info

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01-23-2011, 01:20 AM	#2
doreenjoy 01000100 01001010 Posts: 1,889 Karma: 2400000 Join Date: Mar 2009 Device: Polyamorous	I suggest uninstalling the software, then finding the "kinowa" folder and delting it as well before re-installing. You might search this forum for the word "Kinowa" as there might be other folders that lurk about even after an uninstall. Hope that helps.

01-23-2011, 03:37 AM	#3
Mark Nord 2B \|\| !2B Posts: 851 Karma: 194010 Join Date: Feb 2010 Location: Austria Device: Sony PRS505/650/T1/tolino vision 5	Sorry to correct you DJ, it's "kinoma" not "kinowa" See post here #3 for Link to the Windows-Solution #4 & #5 for Bookworm_Girls Links for MAC

01-23-2011, 05:11 AM	#4
Kiwimick Addict Posts: 211 Karma: 37308 Join Date: Oct 2009 Location: London UK Device: Sony PRS650	Thank you thank you DJ and Mark It worked, well sort of, I have the version 2.5 installer and I used that to reinstall (This was left on my computer as I had loads of trouble updating to version 3 previously) and that worked and i redownloaded some books ok. I then tried updating to V3 and that basically just went back to how it was last night. So I went through the process again and am happy to leave it on version 2.5 as I only really use it for Library books as I mainly use Calibre.

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