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Old 01-05-2019, 06:12 PM   #1
Donnazor
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Thumbs down Calibre 3.37 can't download metadata

Until I upgraded, downloading metadata worked great. Now, i get a message, instantly, failed to download metadata. Please help! Thanks.
(First post - hope I did this correctly)

Details:
calibre, version 3.37.0
ERROR: Download failed: Failed to download metadata. Click Show Details to see details

Traceback (most recent call last):
File "site-packages\calibre\gui2\metadata\single_download.py" , line 424, in run
File "site-packages\calibre\utils\ipc\simple_worker.py", line 224, in fork_job
File "site-packages\calibre\utils\ipc\simple_worker.py", line 138, in create_worker
File "site-packages\calibre\utils\ipc\launch.py", line 228, in __call__
File "subprocess.py", line 711, in __init__
File "subprocess.py", line 959, in _execute_child
WindowsError: [Error 2] The system cannot find the file specified

Last edited by Donnazor; 01-05-2019 at 06:13 PM. Reason: device change. I READ on iPad but Calibre is on PC running Windows 10
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Old 01-05-2019, 11:27 PM   #2
kovidgoyal
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your antivirus has quaratined the calibre worker process. Disable, it, re-install calibre and you will be fine.
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Old 01-06-2019, 08:28 PM   #3
Lordblacknail
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I can't add books to Calibre, something popped up called calibre parallel is that normal? Just wondering if Calibre has been hijacked.
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Old 01-07-2019, 04:09 AM   #4
Terisa de morgan
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No, it has been there from a lot of time ago. Your Av is blocking it (it happens every time with Avast, not very good learning from Avast side).
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Old 01-07-2019, 11:34 AM   #5
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thanks for the avast hint, i had to reinstall too
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Old 01-07-2019, 02:05 PM   #6
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Glad to have been useful, I hate the AV at some times.
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Old 01-11-2019, 10:20 AM   #7
LuvMeSomCalibre
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I'm having the same issue, but I have AVG. HP Laptop, Windows 10, new.

Re-installed Calibre, rebooted, worked. Today when I opened Calibre, downloaded book to digital editions and tried to transfer file to Calibre, I got the following message again:

calibre, version 3.37.0
ERROR: Cannot add books: Failed to add any books, click "Show details" for more information.

Failed to start worker process
Traceback (most recent call last):
File "site-packages\calibre\utils\ipc\pool.py", line 201, in start_worker
File "site-packages\calibre\utils\ipc\pool.py", line 189, in create_worker
File "site-packages\calibre\utils\ipc\pool.py", line 73, in start_worker
File "site-packages\calibre\utils\ipc\simple_worker.py", line 167, in start_pipe_worker
File "subprocess.py", line 711, in __init__
File "subprocess.py", line 959, in _execute_child
WindowsError: [Error 2] The system cannot find the file specified

Uninstalled AVG, rebooted, tried to download book to Calibre from digital editions and I still get the same message. Tried to reinstall Calibre, only options were "change", "repair" and "uninstall". Always loath the uninstall something I love so much - afraid I'm going to lose my library.

Fix on this?
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Old 01-11-2019, 12:08 PM   #8
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Quote:
Originally Posted by LuvMeSomCalibre View Post
Uninstalled AVG, rebooted, tried to download book to Calibre from digital editions and I still get the same message. Tried to reinstall Calibre, only options were "change", "repair" and "uninstall". Always loath the uninstall something I love so much - afraid I'm going to lose my library.

Fix on this?
Try the repair option first to see if it replaces the quarantined file(s). If that doesn't work, do the uninstall and re-install. This should not affect your library but, suspenders and belt, create a backup copy of your calibre setup using Export/import all calibre data (found under the library icon) menu item.
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Old 01-11-2019, 12:18 PM   #9
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Calibre uninstalls are painless.
It leaves behind the User preferences and Libraries (those are only linked in the config files. which is why, we sometimes need a user to delete the corrupt files, which only loses the preferences, not the real Libraries.)
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