Python errors in 0.9.18

Sarmat89 · 10-13-2019, 04:06 AM

The program started to show embedded python errors when editing metadata or merging the files.

Doitsu · 10-13-2019, 05:21 AM

Quote:

Originally Posted by Sarmat89

The program started to show embedded python errors when editing metadata or merging the files.

Please copy and paste the exact error messages.

KevinH · 10-13-2019, 09:01 AM

Yes and what the results of running the latest testplugin says might help.

KevinH · 10-13-2019, 09:04 AM

Is this with Windows, macOS, or Linux?

And if Linux:
- what distribution?
- did you build this yourself?
- what python version?

DiapDealer · 10-13-2019, 10:20 AM

Embedded python errors typically means missing modules. On Windows/Mac, that means a purposefully altered installation. i.e. deleting or moving files from where they were initially installed.

On Linux, it could mean not having the necessary modules installed in the first place, or uninstalling them (or an upgrade of the system Python from 3.5 to 3.6 or 3.6 to 3.7 where pip-installed modules got abandoned). Or the manually compiled version of Sigil no longer jives with the system-installed Python and needs to be rebuilt.

I use both the Windows and Linux versions of Sigil 0.9.18 (both repo supplied and self-built) and have never gotten embedded Python errors editing metadata or merging/splitting files. Something else is in play here.

Sarmat89 · 10-13-2019, 04:46 PM

The error message is "Error: traceback report is missing". The Python must be one bundled with Sigil.

DiapDealer · 10-13-2019, 05:08 PM

So it's going to be like that, huh?

When can we get the rest of the info we asked about?

Sarmat89 · 10-14-2019, 12:58 AM

I installed it from there: Sigil-0.9.18-Windows-x64-Setup.exe

Now I reinstalled it, but errors still persist.
What other info do you need?

Doitsu · 10-14-2019, 01:48 AM

Quote:

Originally Posted by Sarmat89

Now I reinstalled it, but errors still persist.
What other info do you need?

You didn't mention your operating system.
You didn't copy and paste the verbatim error messages. (You can post non-English error messages.)
You didn't install and run the test plugin.

Sarmat89 · 10-14-2019, 04:17 AM

* The OS is Windows 7 64-bit
* The error message: https://imgur.com/a/wtccZAx
* The test plugin reports "Success - All Tests of Plugin Operations Passed"

Doitsu · 10-14-2019, 04:50 AM

Quote:

Originally Posted by Sarmat89

* The OS is Windows 7 64-bit
* The error message: https://imgur.com/a/wtccZAx
* The test plugin reports "Success - All Tests of Plugin Operations Passed"

Did you use the standard installer or a third-party installer for portable Sigil versions?
Do you get the error message for all epub files or only very large ones?

In rare cases corrupted sigil.ini entries might cause this problem.

Try the following:

1. Open Sigil and select Edit > Preferences > Open Preference Location.
2. Close Sigil.
3. Rename sigil.ini to _sigil.ini.
4. Open Sigil.

Also, since Sigil accesses the system Temp folder, it couldn't hurt to empty it.

KevinH · 10-14-2019, 10:26 AM

I do not know what you mean by "from there". Where exactly did you download that installer from? Was it directly from our github release page? If so we can test its integrity via sha256 checksum to see it it exactly matches what was posted.

Sarmat89 · 10-17-2019, 12:18 AM

With removed sigil.ini, errors still occur.

10-13-2019, 04:06 AM	#1
Sarmat89 Evangelist Posts: 482 Karma: 2267928 Join Date: Nov 2015 Device: none	Python errors in 0.9.18 The program started to show embedded python errors when editing metadata or merging the files.

10-13-2019, 10:20 AM	#5
DiapDealer Grand Sorcerer Posts: 27,547 Karma: 193191846 Join Date: Jan 2010 Device: Nexus 7, Kindle Fire HD	Embedded python errors typically means missing modules. On Windows/Mac, that means a purposefully altered installation. i.e. deleting or moving files from where they were initially installed. On Linux, it could mean not having the necessary modules installed in the first place, or uninstalling them (or an upgrade of the system Python from 3.5 to 3.6 or 3.6 to 3.7 where pip-installed modules got abandoned). Or the manually compiled version of Sigil no longer jives with the system-installed Python and needs to be rebuilt. I use both the Windows and Linux versions of Sigil 0.9.18 (both repo supplied and self-built) and have never gotten embedded Python errors editing metadata or merging/splitting files. Something else is in play here. Last edited by DiapDealer; 10-13-2019 at 10:24 AM.

10-13-2019, 05:08 PM	#7
DiapDealer Grand Sorcerer Posts: 27,547 Karma: 193191846 Join Date: Jan 2010 Device: Nexus 7, Kindle Fire HD	So it's going to be like that, huh? When can we get the rest of the info we asked about? Last edited by DiapDealer; 10-13-2019 at 05:12 PM.

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10-13-2019, 09:01 AM	#3
KevinH Sigil Developer Posts: 7,637 Karma: 5433388 Join Date: Nov 2009 Device: many	Yes and what the results of running the latest testplugin says might help.

10-13-2019, 09:04 AM	#4
KevinH Sigil Developer Posts: 7,637 Karma: 5433388 Join Date: Nov 2009 Device: many	Is this with Windows, macOS, or Linux? And if Linux: - what distribution? - did you build this yourself? - what python version?

10-13-2019, 04:46 PM	#6
Sarmat89 Evangelist Posts: 482 Karma: 2267928 Join Date: Nov 2015 Device: none	The error message is "Error: traceback report is missing". The Python must be one bundled with Sigil.

10-14-2019, 12:58 AM	#8
Sarmat89 Evangelist Posts: 482 Karma: 2267928 Join Date: Nov 2015 Device: none	I installed it from there: Sigil-0.9.18-Windows-x64-Setup.exe Now I reinstalled it, but errors still persist. What other info do you need?

10-14-2019, 04:17 AM	#10
Sarmat89 Evangelist Posts: 482 Karma: 2267928 Join Date: Nov 2015 Device: none	* The OS is Windows 7 64-bit * The error message: https://imgur.com/a/wtccZAx * The test plugin reports "Success - All Tests of Plugin Operations Passed"

10-14-2019, 10:26 AM	#12
KevinH Sigil Developer Posts: 7,637 Karma: 5433388 Join Date: Nov 2009 Device: many	I do not know what you mean by "from there". Where exactly did you download that installer from? Was it directly from our github release page? If so we can test its integrity via sha256 checksum to see it it exactly matches what was posted.

10-17-2019, 12:18 AM	#13
Sarmat89 Evangelist Posts: 482 Karma: 2267928 Join Date: Nov 2015 Device: none	With removed sigil.ini, errors still occur.

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