12-12-2009, 01:35 PM | #16 |
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Just upgraded from 3.0 to 3.1 for my Windows 7 home premium, x64. The Reader Library works fine with the Windows 7 in all default settings.
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12-12-2009, 06:47 PM | #17 |
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Never heard of it. Located it. Deleted and no change.
And to answer someone else's question: Win7 Ultimate, x64. No Comodo. The only thing I think I found was a couple traces of an appcompat complaint in the event log. If Sony does indeed have a new binary coming out tonight to correct this issue, I'll wait. |
12-12-2009, 06:52 PM | #18 | |
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Could they do it differently? Like maybe propagate to a hidden sandbox until all servers at all centers are updated, and then flip a switch to change which version visitors are sent to (a much faster operation than coping a vast number of files, including now all the epub versions of the books).. yes, they could. I don't know of anybody off-hand who does. |
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12-12-2009, 10:35 PM | #19 | |
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Quote:
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12-13-2009, 04:21 AM | #20 | |
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And, let's face it. We were running the prior version on the pre-betas of Win7, without issue beyond the occasional reader-starts-taking-up-100%-cpu problem, which was corrected before RTM, and my machine at that point was definitely not in as good a shape as it is now. The appcompat entries in the event log concern me. That makes it sound as if Sony's making some unorthodox request of the OS (eg, some outdated dll) and the OS is freaking out over it. I'd have to fire off an email to the windows PMs to determine what if anything would lead to this. |
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12-13-2009, 09:04 AM | #21 |
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That is odd. I've never had an issue with eBook Library or Reader Library on XP, Vista, or Win 7.
I do have one suggestion... try running Reader Library as administrator. Right click the icon on the desktop and select run as administrator and see what happens. |
12-13-2009, 09:06 AM | #22 | |
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If they dropped new bits last night, they didn't do anything useful for me. |
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12-13-2009, 09:10 AM | #23 |
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Try right clicking on the Reader Library on the desktop and selecting run as administrator and see what happens.
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12-13-2009, 09:12 AM | #24 |
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12-13-2009, 09:26 AM | #25 |
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12-14-2009, 03:10 PM | #26 |
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I have tried every suggestion in this thread, and every suggestion I can find on every other thread concerning reader 3.0 and 3.1 not starting and can say for certain that nothing is working in my case--even after several uninstalls, reinstalls and registry cleanings.
Start the program, nothing appears on the desktop, but a reader process can be spotted in task manager>services. Windows Vista. Reader 3.0 used to work fine, stopped working one day on its own, and nothing I can do will bring 3.0 or 3.1 back. IThis software is useless to me. |
12-14-2009, 03:14 PM | #27 |
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With me the Ext2fsd (used to see my linux partion in windows) was the problem.
I had it set to mount my linux partion as drive d: when Vista booted up. It uses some sort of registery hook to perform this magic. Whatever it was doing, Sony's Reader Library didn't like it. You'd hit the Icon and the hard-drive light would flash away, but nothing would show, it'd just hang there in memory. Since the hard-drive light was flashing I figured I'd try unmounting my linux partion. Low and behold the Reader Library started up just fine. If I manually mount the linux partion with the ext2fsd software, not using the registry hook, the Reader Library doesn't care and starts just fine. The problem seems to have something to do with the drive being registered as a DosDevice when mounting on boot with the registry? This was with Windows Vista Home Basic. I realize these are fairly particular circumstances, but who knows, maybe someone will find it useful. Last edited by yargoflick; 12-14-2009 at 03:16 PM. |
12-14-2009, 03:18 PM | #28 | |
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I know there was a similar issue with the Mac version when the region wasn't set to US/English or Canada/English. BOb |
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12-16-2009, 03:15 AM | #29 |
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As expected (and as it should be).. nothing.
I even attemped a system restore to the point before the upgrade, and even the old version failed. I've got an email to their tech support. This is unacceptable behavior. If nothing else, it *should* have left some event log message if something faulted. If I have to wipe this machine, I'll be sorely tempted to wipe Sony as well. |
12-16-2009, 08:14 AM | #30 | |
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I'm using an English version of Vista. I will play with the region settings to see if it makes a difference. The strange thing is, 3.0 used to work just fine on that computer, now neither 3 nor 3.1 will work. I have installed 3.1 on another Vista machine, and it seems to be working. So I guess I'll be using that one if I need access to the Sony store. Otherwise it's Calibre for me, which works just fine. And, of course, other ebook stores. |
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Tags |
bad, experience, software, sony |
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