problem with shell access

[TurboProp]

Thanks Adam, my iLiad is working now! And I've learned the art of reflashing and formatting along the way.

The only sad thing is that I'm in Ireland at the moment and it's Good Friday - none of the stores sell booze today and all pubs/bars are closed midnight-to-midnight. So I can't even properly celebrate my iLiad's "resurrection" Oh well, tomorrow is soon enough....

[Ender2008]

Originally Posted by felonius

First, I wanted to thank Adam for his help on this one. I reformatted and life is good again, I even got the developer kit, and was able to use mxrvt. It's been a crazy day, so I haven't had any time to try anything else, but I at least know that that much is working.

Ender. I had the same problem at first, too. I... Actually solved it by using a wired connection to do my updates... At least, that's what worked for me.

Hi!
You're absolutely right!
Thanks Adam, and it finally worked with a better connection.

Thanks again.
I couldn't have done this without all your help.
It is really appreciated

[godidog]

Originally Posted by Shaggy

Their lead developer did post a message while he was out of town saying that he had been informed of the problem and would look into it as soon as he got back (from what I've seen he's the only one that works on the developer package). Once Adam gave him the specifics though, he was able to resolve the issue remotely and got it working while he was still away (on vacation?).

I don't know about you, but I would consider that pretty good support. As Adam said, they're a small company and don't have the resources to cover a situation like this. It's not like they're Microsoft or IBM and have a whole team of developers who can fix an issue right away. I think their developer getting it working while he was out of town was pretty nice of him.

I did not see any message from iRex, my support ticket went unanswered, as did other people's , I saw several posts asking why iRex said nothing after so long, and one even questioning whether it was a deliberate action or not !

Sorry if I missed the post by their developer, and thanks to him for service beyond the call of duty, but one official "There is a problem, we are working on it" would have prevented all the stress, and given a much better impression of the company - Was their "HTML specialist" also away that week ?!

I like the Iliad a lot, and want to help make it work better, thus I hope iRex management improve their developer communications so that other people who also want to help are not discouraged by week-long outages.

I'll shut up about it now and get back to development :-)

[subenwu]

Hi, everybody, I am the new user of iliad. Somebody told me the problem of shell access has been solved, but I still can not install 3rd software at 2.12.
I have tried reflash it to 2.10 via CF, and then upgrade to 2.12 via IDS, everything is fine until now. and then request shell access, this is also ok. The iliad dowload the development package and restart automaticly. But when I try to intall all-in-one pdf or any other 3rd software, it just flash without any other response. Anyone have idea? Just confused. I have tried 3 times, make me frustrated. Thanks

[subenwu]

By the way, I lost the capability of reading the Chinese character files/documents name after re-download 2.12. What's going on? I search the forum, know there are some ways to solve the problem like use fonts in memory card. But I just wondering what happened.......

[Adam B.]

Originally Posted by subenwu

Hi, everybody, I am the new user of iliad. Somebody told me the problem of shell access has been solved, but I still can not install 3rd software at 2.12.
I have tried reflash it to 2.10 via CF, and then upgrade to 2.12 via IDS, everything is fine until now. and then request shell access, this is also ok. The iliad dowload the development package and restart automaticly. But when I try to intall all-in-one pdf or any other 3rd software, it just flash without any other response. Anyone have idea? Just confused. I have tried 3 times, make me frustrated. Thanks

Did you following the instructions to do a full format, which erases everything? Doing a regular reflash won't work because the incorrect settings file still exists.