02-25-2013, 12:33 AM | #1 |
Wizard
Posts: 3,413
Karma: 13369310
Join Date: May 2008
Location: Launceston, Tasmania
Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet
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How do I do a hard reset?
Could some kind soul please tell me how to do a hard reset? I can't find the answer in the manual, and customer service doesn't know either.
The particular problem I'm having is that although I can make notes and do bookmarks I can't recall or open notes. All I get is a window saying 'Sorry! the Application Reader has stopped unexpectedly. Please try again.' There is a smaller window which says 'Force close.' This does close the ebook. I used to be able to make notes and recall them, and did it often while proof reading. |
02-25-2013, 03:41 PM | #2 |
Zealot
Posts: 145
Karma: 137186
Join Date: Mar 2009
Device: Sony Reader PRS-500, PRS-600, PRS-650, PRS-T1, PRS-T3
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http://www.kb.sony.com/selfservice/d...nalId=C1030714
How to perform a hard reset. Solution Follow these steps to perform a hard reset on your Reader™ device: With the Reader powered on, on the bottom of the device, press and hold the Power button until the Device Shutdown screen appears. In the Device Shutdown screen, press Yes . Press the Power button again to turn the Reader on. While the screen displays opening book..... , simultaneously press and hold down the Page Turn (Next) and Back buttons. Allow the Home screen to fully load (Loading... should no longer flash in the top left corner of your screen) and then do the following button sequence while still holding down the Page Turn (Next) and Back buttons: Release - Press - Release the Back button only and then Release the Page Turn (Next) button. In the Would you like to execute Factory Initialize screen, press Yes . Press the Power button again to turn on the Reader. The Reader will be set to factory settings. |
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02-25-2013, 09:40 PM | #3 |
Wizard
Posts: 3,413
Karma: 13369310
Join Date: May 2008
Location: Launceston, Tasmania
Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet
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Thanks so much, that's most helpful.
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06-24-2018, 01:49 AM | #4 |
Junior Member
Posts: 5
Karma: 10
Join Date: Jun 2018
Device: none
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Thank you @luvduchovny.
To add for future users, the Back-button is the little arrow to the right of the Home-button (not the Page Turn-back button on the far left). Last edited by NanetteK; 06-24-2018 at 02:26 AM. |
02-24-2021, 11:49 AM | #5 |
Nodding at stupid things
Posts: 209
Karma: 4097046
Join Date: Aug 2012
Location: Toronto, Canada
Device: Sony T1, OnePlus 6, Samsung Galaxy Tab S5e, iPad Mini 2, PC
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I can confirm this works. Just used it.
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03-09-2021, 03:25 PM | #6 | |
purpose priority passion
Posts: 645
Karma: 9002000
Join Date: Jan 2010
Location: socal, usa
Device: sony prs-350, b&n ngp, rM2, kindle scribe, boox poke5
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