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Old 01-14-2020, 10:18 AM   #1
Si6_tw2
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Post Likebook Mars issue needing HELP

Hi! I left my likebook mars on while downloading a manga. When I woke up the battery was drained as expected but the device won't
turn on and won't even charge when plugged in. I already contacted some boyue support center and said it's likely a power IC problem. Can this be still fixed? Thanks in advance
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Old 01-14-2020, 10:23 AM   #2
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Originally Posted by Si6_tw2 View Post
Hi! I left my likebook mars on while downloading a manga. When I woke up the battery was drained as expected but the device won't turn on and won't even charge when plugged in.
Where did you plug in?
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Old 01-14-2020, 10:28 AM   #3
Si6_tw2
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Plugged it in the outlet
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Old 01-14-2020, 10:35 AM   #4
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Plugged it in the outlet
How long did you wait?Is the outlet OK?
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Old 01-14-2020, 10:40 AM   #5
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How long did you wait?Is the outlet OK?
At first maybe at least 30 minutes but then I kept it plugged at least half the day but still no response
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Old 01-14-2020, 11:00 AM   #6
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At first maybe at least 30 minutes but then I kept it plugged at least half the day but still no response
Is the power adapter OK?
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Old 01-14-2020, 11:03 AM   #7
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Is the power adapter OK?
Yes. Even tried another cable
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Old 01-14-2020, 11:49 AM   #8
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Yes. Even tried another cable
Then I cannot help you
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Old 01-14-2020, 03:32 PM   #9
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A very good phone/notebook repairshop may be able to help you, but it's unlikely without the schematics. In the EU you always have two years of product warranty as well.
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