12-29-2018, 10:41 AM | #1 |
Junior Member
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Join Date: Dec 2018
Device: Tolino Vision HD4
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tolino disappointments
I am somewhat disappointed with Tolino. In the first place their webreader is not available in Belgium:bummer. But moreover their ios app also does not work, and this is not mentioned on their website with nothing but commercial stuff, but it only works if you are from Germany, Netherlands, Switzerland or Austria. Moreover for complaints or help they apparently wash their hands because you are redirected to your bookshop. Not a nice company!
Last edited by toliman3; 12-29-2018 at 11:53 AM. |
12-29-2018, 04:42 PM | #2 |
Zealot
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Device: Pocketbook Touch HD 3 + koreader
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I had the same experience and managed to get refunded by the shop where I*bought it (Club). They didn't argue at all as they didn't know that some features were not available in Belgium.
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12-29-2018, 06:34 PM | #3 |
eReader Wrangler
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Location: Boise, ID
Device: PB HD3, GL3, Tolino Vision 4, Voyage, Clara HD
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I like my "new" (used) Tolinos, but in the U.S. I knew that there would be no built-in bookstore or apps for me, so I went in with a different expectation. I haven't even registered them, but (if I do) apparently I can get 5 GB of Cloud storage. (I might have to try it.)
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12-30-2018, 02:14 PM | #4 |
Junior Member
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Device: Tolino Vision HD4
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I am keeping it because the thing itself pleases me. It's just that I do not like the business ethics of the company.
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12-31-2018, 03:25 PM | #5 |
eReader Wrangler
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I don't know if they have a lot of choice. When Kobo merged with Tolino I think they got rid of overlapping areas. So it's either Kobo or Tolino in on particular place. (I may be wrong about this, but that's the impression I get.)
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12-31-2018, 08:45 PM | #6 | |
Bibliophagist
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Quote:
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01-02-2019, 12:51 PM | #7 | |
Member
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Device: Sony PRS 350
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Quote:
I am completely shocked about the current state of the ebook market, the firmware and apps remind me of hacky flash-applications from the nineties. The hardware is actually quite impressive, though. |
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01-07-2019, 08:08 AM | #8 | |
Crow
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Location: Where The Sun Don't Shine (much)
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Quote:
I'm a customer via Standaard Boekhandel though. Maybe that's the difference? Maybe the bookstore where you bought it hasn't got their integration with the mytolino platform in order yet? I log in to the web reader via: https://webreader.mytolino.com/library/index.html#/home Last edited by Dryhte; 01-07-2019 at 09:57 AM. |
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01-11-2019, 04:57 AM | #9 |
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Tolino web reader works in Flanders (via Standaard Boekhandel). But not in Walloonia (where it's "Club" the distributor).
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01-11-2019, 09:44 AM | #10 |
Crow
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Join Date: Mar 2012
Location: Where The Sun Don't Shine (much)
Device: (Vivlio) Pocketbook Touch HD3
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Then you should mainly be disappointed with Club/Standaard but I think this won't stay an issue for long (because the Standaard version has been working quite well for me, and Standaard and Club are one company).
What you might try is, simply create an account on Standaard Boekhandel, and use that to log in to the webreader. (or if you already have an account on club, try to login to that one via the Standaard website) |
02-01-2019, 04:53 PM | #11 | |
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Quote:
At that point, I don't know how they managed to do that but it was the case. In the end, I complained, they took back my tolino and reimbursed me. |
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02-11-2019, 09:44 AM | #12 | |
Crow
Posts: 133
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Join Date: Mar 2012
Location: Where The Sun Don't Shine (much)
Device: (Vivlio) Pocketbook Touch HD3
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Quote:
Well, good riddance it seems... back to Kobo? For my part, I'm still very happy with my Tolino (+ Standaard account), and find the cloud feature very useful. I've just uploaded hundreds of books and I pick and choose what I want to read when I want to read it. |
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