Troubleshooting HELP!!! My kindle dxg will auto eject when copy file into it.

zhou13 · 01-11-2011, 05:47 AM

The windows7 can recongize kindle dxg and show it. But When I copy some big file into it(>=1m?) , kindle dxg will auto eject from windows.... But small file is ok.

I have run chkdsk and it returns that the filesystem is fine.
I also tried format, back to factory. But they were all useless.

curstpriest · 01-12-2011, 01:37 AM

Ah yes, you probably get poor transfer rates as well! Here are a few things to check, should probably do so in this order:

- Try the kindle on another computer and see if it works there
- If it doesn't work on the other computer, check the USB cable for damage

If it works on other computers but not your computer:
- Plug the kindle USB cable directly into your computer's USB port on the back (don't use a front panel/hub/extension/monitor port)
- Unplug other USB devices, and try other USB ports (multiple high powered USB devices may cause issues on some systems)
- If your computer has 2 usb interfaces (usb 3.0 and older usb 2.0/1, use the usb 2.0)
- Go into your bios (del/f2/whatever at startup) and enable hi-speed USB settings and make sure nothing strange is going on in there
- Update your computer's chipset drivers (specifically, USB drivers)

FF2 · 01-12-2011, 11:57 AM

Also check to make sure that the usb port is not set to power down - some power savings settings will turn off the usb port. Maybe after a LONG transfer of a larger doc it is going into standby mode.

Mike L · 01-12-2011, 01:02 PM

Also, I'd be cautious about running Chkdsk. The Kindle isn't a Windows device, and a Windows utility like Chkdsk might not be appropriate for its internal drive.

cyysky · 01-23-2011, 12:41 AM

I also face this problem...

cyysky · 01-23-2011, 02:54 AM

you know what?
The problem begin by update the suck original amanzon suckware 2.5.7 update.
When I try to roll back to 2.5.5, and I found no option to do so. My kindle became useless thank for that "UPDATE" cause cannot copy big file.

No choice and I give the Duokan v.1231 a try. The problem Solve. Suck amazon firmware waste the time of all of us. I think better way is amazon just sell kindle without os. And let us install debian inside...

Anyway, I found that the original firmware is 1.5mb/s and causing crash. I guess maybe a related between the speed. I use duokan firmware is 800kb/s then it work fine.

01-11-2011, 05:47 AM	#1
zhou13 Junior Member Posts: 4 Karma: 10 Join Date: Dec 2010 Device: Kindle DXG	HELP!!! My kindle dxg will auto eject when copy file into it. The windows7 can recongize kindle dxg and show it. But When I copy some big file into it(>=1m?) , kindle dxg will auto eject from windows.... But small file is ok. I have run chkdsk and it returns that the filesystem is fine. I also tried format, back to factory. But they were all useless.

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01-12-2011, 01:37 AM	#2
curstpriest Confused Posts: 402 Karma: 5538 Join Date: Oct 2010 Location: Bay Area Device: Kindle DXG	Ah yes, you probably get poor transfer rates as well! Here are a few things to check, should probably do so in this order: - Try the kindle on another computer and see if it works there - If it doesn't work on the other computer, check the USB cable for damage If it works on other computers but not your computer: - Plug the kindle USB cable directly into your computer's USB port on the back (don't use a front panel/hub/extension/monitor port) - Unplug other USB devices, and try other USB ports (multiple high powered USB devices may cause issues on some systems) - If your computer has 2 usb interfaces (usb 3.0 and older usb 2.0/1, use the usb 2.0) - Go into your bios (del/f2/whatever at startup) and enable hi-speed USB settings and make sure nothing strange is going on in there - Update your computer's chipset drivers (specifically, USB drivers)

01-12-2011, 11:57 AM	#3
FF2 Wizard Posts: 1,105 Karma: 1025784 Join Date: Oct 2010 Device: WiFi Kindle3	Also check to make sure that the usb port is not set to power down - some power savings settings will turn off the usb port. Maybe after a LONG transfer of a larger doc it is going into standby mode.

01-12-2011, 01:02 PM	#4
Mike L Wizard Posts: 1,479 Karma: 3846231 Join Date: Apr 2009 Location: Edinburgh, Scotland Device: Kindle 3, Samsung Galaxy	Also, I'd be cautious about running Chkdsk. The Kindle isn't a Windows device, and a Windows utility like Chkdsk might not be appropriate for its internal drive.

01-23-2011, 12:41 AM	#5
cyysky Junior Member Posts: 2 Karma: 10 Join Date: Jan 2011 Device: kindle dxg	I also face this problem...

01-23-2011, 02:54 AM	#6
cyysky Junior Member Posts: 2 Karma: 10 Join Date: Jan 2011 Device: kindle dxg	you know what? The problem begin by update the suck original amanzon suckware 2.5.7 update. When I try to roll back to 2.5.5, and I found no option to do so. My kindle became useless thank for that "UPDATE" cause cannot copy big file. No choice and I give the Duokan v.1231 a try. The problem Solve. Suck amazon firmware waste the time of all of us. I think better way is amazon just sell kindle without os. And let us install debian inside... Anyway, I found that the original firmware is 1.5mb/s and causing crash. I guess maybe a related between the speed. I use duokan firmware is 800kb/s then it work fine.

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