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Old 11-12-2018, 11:54 AM   #46
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Site says download your books prior to today (Nov 12th)...In case you haven't, I forgot last night and was worried, I was still able to get my books this morning!
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Old 11-15-2018, 10:00 PM   #47
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The change has been made. Their new vendor is BookShout (not a fan).

https://help.harlequin.com/ebook-sup...ad-your-ebooks
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Old 11-15-2018, 10:41 PM   #48
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Originally Posted by AnemicOak View Post
The change has been made. Their new vendor is BookShout (not a fan).

https://help.harlequin.com/ebook-sup...ad-your-ebooks
Ouch, yes.

What if you already have BookShout credentials and stuff you got from them? Logout, login with Harlequin. Logout, login with BookShout. Ad infinitum? Looks that way. At least they update the app regularly, but are they going to be in business in 3 years?

I do like playing with Spritz. But they still haven’t put it in their Watch app.
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Old 11-16-2018, 11:28 AM   #49
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So...basically it's pointless to buy any ebook from the Harlequin site now because you have to read it with this "BookShout" app? Wow, that's pretty sad.
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Old 11-16-2018, 01:58 PM   #50
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Quote:
Originally Posted by AnemicOak View Post
The change has been made. Their new vendor is BookShout (not a fan).

https://help.harlequin.com/ebook-sup...ad-your-ebooks
Ew...bookshout is one of the worst
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Old 11-16-2018, 02:08 PM   #51
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Quote:
Originally Posted by AnemicOak View Post
The change has been made. Their new vendor is BookShout (not a fan).

https://help.harlequin.com/ebook-sup...ad-your-ebooks
Disappointing, but not very surprising as that's what HarperCollins has been using at their direct-to-consumer site for some time.
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Old 11-16-2018, 03:25 PM   #52
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So...basically it's pointless to buy any ebook from the Harlequin site now because you have to read it with this "BookShout" app? Wow, that's pretty sad.
Oh, that is not true! You can use a web browser!
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Old 11-16-2018, 05:31 PM   #53
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Oh, that is not true! You can use a web browser!
Like a web browser is sooooo much better to read on than a Kobo ereader.
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Old 11-17-2018, 12:37 AM   #54
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Bookshout is not about the customer reading. It is a publisher focused service. It is designed to allow gathering data to share with publishers. It apparently uses epub files with its own proprietary drm. It only allows reading via its own Android and IOS apps and its own web reader and does not support any non-Android e-ink reader. It does not allow downloading of an epub outside of its apps. Presumably its apps do download epubs to secure storage on Android and IOS where they are not easily accessible. I'm not aware of any mention anywhere of anyone attempting to break this DRM, and frankly I don't expect to. There are just so many better places to buy books and better options to read them that if anyone bothers it will only be for their own amusement. This Wikipedia article sums the situation up nicely, including a prominent reference to comments on these forums:

BookShout

This and other similar proprietary apps are, at least in my opinion, blights on the publishing landscape, and to be avoided.

Last edited by darryl; 11-17-2018 at 12:39 AM.
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Old 11-29-2018, 11:24 AM   #55
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Harlequin finally gave me the My Reward points they owed me and I have enough points for a couple ebooks. But I guess it's pointless now since I won't be able to read them on the kobo. What do I do now, get a real paper book? lol
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Old 12-01-2018, 09:26 AM   #56
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Sounds like Bookshout might contravene GDPR?
At any rate, if readers vote with purchasing elsewhere they will reverse their policy.
I support copyright, but DRM and activity monitoring are evil.
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Old 12-09-2018, 08:27 PM   #57
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I've spent a lot of money at Harlequin over the years. When I contacted their Customer Service to complain that I no longer had access to my purchased contact, they told me I could still use what I had already downloaded. Well, of course I can! That's not the point. When the ebooks were purchased as pdf's, it was with the implied expectation that as long as Harlequin was in business I would have access to my ADE pdfs. I have no intention of purchasing another device to read with the Bookshout app. It is as if Harlequin has taken back what I have already purchased without giving me any compensation. I don't see how that can be legal.
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