09-06-2010, 11:25 AM | #31 |
Shy Philosopher
Posts: 99
Karma: 10000
Join Date: Jul 2010
Location: England
Device: Sony PRS-T1, Nook Simple Touch, Nook HD+ & Kindle Keyboard (wifi only)
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Oh my goodness, when you're in a hole you just keep digging don't you? I expect quite a lot of Kindle readers walk a mile or so.
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09-06-2010, 11:27 AM | #32 | |
Grand Sorcerer
Posts: 6,478
Karma: 26425959
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
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Quote:
It's a little premature to say that they have a fix (I had 3 days in a row last week without any problems), but they wouldn't roll out even a beta update unless they thought they'd actually fixed something. It seems they were also replacing units with particular ranges of serial numbers. That might be due to a different issue altogether, or perhaps they just wanted to rule out the possibility of a hardware defect. In any case, I trust we'll have an effective solution for everyone before very long. |
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09-06-2010, 11:38 AM | #33 | |
Loving life
Posts: 1,412
Karma: 7991496
Join Date: Mar 2009
Location: Hot Springs Village, Arkansas
Device: PaperWhite 5,iPhone 13, IPad, MacBook Air
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Quote:
So hopefully by the time they ship mine they will have this figured out. |
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09-06-2010, 11:57 PM | #34 | |
Member
Posts: 23
Karma: 14
Join Date: Nov 2007
Location: Miami, FL
Device: Sony Reader PRS505
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Quote:
I have the same software version, but a different serial number. B006... (not 8) |
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09-07-2010, 12:27 AM | #35 | |
Guru
Posts: 987
Karma: 8641
Join Date: Aug 2010
Device: Kindle 3G+WiFi
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Quote:
B006 is the Kindle 3G+WiFi from the US store. |
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09-07-2010, 12:51 AM | #36 |
Wizard
Posts: 2,698
Karma: 4748723
Join Date: Dec 2007
Device: Kindle Paperwhite
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I walked for an hour yesterday while *reading* my Kindle, of course it was indoors in my basement, but I walked it. I've been doing that so much I think it's making my back hurt from holding the Kindle out in front of me.
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09-07-2010, 02:33 AM | #37 |
small is good
Posts: 95
Karma: 100
Join Date: Jul 2010
Location: Australia
Device: Kindle 3, Samsung Galaxy S
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I think amazon maybe replacing the units that had sounds when it shakes? Hopefully.
I am quite stuck at the moment, I do not have a land line and can only use my mobile phone and amazon dosn't let me call out to them nor would they be able to call me. So frustrating writing emails to them to try explain the problem, then get a reply that's "im sorry the only way we can help you is if we can call you" Student woes. |
09-07-2010, 12:20 PM | #38 | |
Connoisseur
Posts: 59
Karma: 7060
Join Date: Sep 2010
Device: kindle 3 wifi - love it
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Quote:
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09-07-2010, 12:59 PM | #39 |
Connoisseur
Posts: 76
Karma: 53
Join Date: Mar 2007
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09-07-2010, 01:01 PM | #40 | |
Geek
Posts: 190
Karma: 471136
Join Date: Mar 2009
Location: Brentwood, MO
Device: Kindle Oasis Waterproof 32GB 3G (without offers)
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Quote:
Try SkypeIn/SkypeOut, though? |
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09-07-2010, 01:14 PM | #41 |
Guru
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Join Date: Jul 2010
Device: Scribe,Kindle Oasis 3, iPad Pro 11, iPhone 13 Pro Max,iPad mini 6, PW5
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I think mine has settled down now. I've only had 2 freezing/rebooting episodes in 7 days and they happened on the same day directly after each other. Been 4 days and no problems since. I can't see it becoming a majot problem for me if it only happens evey noe and then. I think I can hold on until the new firmware is released.
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09-07-2010, 02:06 PM | #42 |
Addict
Posts: 384
Karma: 1567
Join Date: Jul 2008
Location: UK
Device: Sony:505, 600, 350, 650, Kindle 3 & PW, Kobo Mini & Aura HD
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the update is coming. I have been in contact with UK KSC about my freezes and reboots. Just called them today to ask about the status of the update and been told to keep mine plugged in with wireless on overnight, my details are being passed to tech and they are going to push the update to my kindle in the next 24 to 48 hours.
He mentioned that it will be going out to all kindles very soon, I think they just want to check it resolves freezing etc first. But at least the UK CS know about it now, which is good as they were denying it till today. Will let you know when the update hits my kindle, fingers crossed it hits it soon and resolves the problems. I have had freezes, reboots and slow page turns........... |
09-07-2010, 02:15 PM | #43 |
Gadget Geek
Posts: 2,324
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Join Date: Aug 2007
Device: Paperwhite, Kindle 3 (retired), Skindle 1.2 (retired)
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I've had it in my handbag walking that far several times. Plus, it's taken the 60 miles round trip to my job every work day for the last couple of weeks. That's a fair amount of jostling and vibration. I haven't had a single crash. That's not to say that motion might not be a problem for some. With motion issues, you may be looking at a weak connection. It's often the sort of thing that is a manufacturing flaw occurring in some units rather than a design flaw present in all.
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09-07-2010, 02:38 PM | #44 |
Wizard
Posts: 2,426
Karma: 6561538
Join Date: Nov 2007
Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014
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Just a few unlucky folks.
At the Amazon site for the K3 WiFi 78% (4 to 5 stars) love their new eReaders and had no problems.
Only 22% (1 to 3 stars) have some problem or don't like the Kindle WiFi 3. My new unit arrives tomorrow. I just hope it comes loaded with the new firmware. I hear the new firmware has eliminated the reset and freezing problems. In any event I have a 78% chance the new one will have no problems. I did have at least 6 spontaneous reset problems on the old unit before I took it to Church after which every start had that problem until I got it home and let it rest for half an hour. |
09-07-2010, 02:57 PM | #45 |
Addict
Posts: 384
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Join Date: Jul 2008
Location: UK
Device: Sony:505, 600, 350, 650, Kindle 3 & PW, Kobo Mini & Aura HD
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good luck with the new unit, hope it solves it for you
Im getting my 3.0.1 update pushed to my kindle in the next 24 hours, so I am hoping it solves my freezing/reboots issues. All starting to look good. At least Amazon can be trusted to sort thing out, either with updates or replacement. My Sony 505 never got an update to resolve its flaky nature, so I got used to reboots |
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