iPod Can't copy songs from itunes to ipod

anne11 · 07-18-2011, 04:52 AM

I have a new computer and installed itunes and music. However when I connect my ipod it shows up but I cannot transfer songs from itunes to it. What is the cause of the problem and possible solution?
Thank you for any help!!!

susan_cassidy · 07-18-2011, 11:32 AM

You're going to have to be more specific. What do you mean you "cannot transfer songs from itunes to it"? Is there an error message? I've added 2 new devices to my iTunes installation, and never had a problem.

P.S. Are you on the latest version of iTunes? Maybe if the device has a new iOS, and iTunes is old, it might not recognize the device properly.

07-18-2011, 04:52 AM	#1
anne11 Junior Member Posts: 2 Karma: 10 Join Date: Jul 2011 Device: none	Can't copy songs from itunes to ipod I have a new computer and installed itunes and music. However when I connect my ipod it shows up but I cannot transfer songs from itunes to it. What is the cause of the problem and possible solution? Thank you for any help!!!

07-18-2011, 11:32 AM	#2
susan_cassidy Wizard Posts: 2,251 Karma: 3720310 Join Date: Jan 2009 Location: USA Device: Kindle, iPad (not used much for reading)	You're going to have to be more specific. What do you mean you "cannot transfer songs from itunes to it"? Is there an error message? I've added 2 new devices to my iTunes installation, and never had a problem. P.S. Are you on the latest version of iTunes? Maybe if the device has a new iOS, and iTunes is old, it might not recognize the device properly. Last edited by susan_cassidy; 07-18-2011 at 11:41 AM.

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