06-06-2020, 08:03 AM | #1 |
Junior Member
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I will destroy My Kobo Aura if she continue to be stubborn
I have a problem that I cannot resolve with my Kobo Aura from the start.
When I connect to Caliber and download my books to my Kobo, after disconnecting my Kobo often show this message: "Importing content" for hours and very often has imported nothing at all! But it works with the program, Adobe Digital Edition but which is much less complete than Caliber. I use Mac OS Catalina 10.15.3 Has anyone come across this problem before? Thank you for your help as I am desperate to find a solution and I am far too isolated to ask for help if it is not online. |
06-06-2020, 09:39 AM | #2 |
Tenrec
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Hopefully someone more knowledgeable will be along soon, but that sounds like maybe you are loading a "problem" book on, which your kobo can't process correctly. This is often because of bad formatting. The first thing I would try is to add one book, and see if it processes. If not, delete it, and try a different book. It is easier to find the problem book if you start with no books on your device, then try adding them on slowly.
However, when you say this only happens with Calibre, but is fine when loaded with Adobe, do you mean the same identical book? If so, it sounds more complicated, but if you mean different books, what I said above still applies. Others will probably give better, more in-depth advice, but it's somewhere to start. |
06-06-2020, 10:37 AM | #3 |
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When you use calibre, how many books are you sending to the device? If you are sending only one, then taking hours is bad. But, if you are sending thousands, then hours is reasonable.
As @Uschiekid said, books with errors in them can cause problems. And can block importing books found after it. One question, what firmware version are you running? Older firmware was a lot slower to import books and had more problems doing this. |
06-06-2020, 07:06 PM | #4 | |
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Quote:
Anyway I will do as you suggest with 10 books by example and see what's happen. |
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06-06-2020, 07:41 PM | #5 |
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I would send just 100 books at a time. If it completes, send the next 100. If there's a problem within a batch of 100, you can then start narrowing it down by 50 at a time, then 10 maybe, until you pinpoint which is the problem book with bad formatting.
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06-06-2020, 07:53 PM | #6 | |
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Most of the documentation online are in English and are technical documentation. it's double difficulties. But when I was calling the customer hotline months ago for the same problem. They just ask me if all the books was coming from the shop like if I had to justify my use after buying the product! Apart from offering to reformat and use Adobe Digital Edition no advice, that's why I turn to other alternative solutions which offer other possibilities but on the specialized forums, I quickly feel lost by the terms and the programming codes offered. Thanks for your help |
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06-06-2020, 09:46 PM | #7 | |
Tenrec
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Quote:
ie if they are mobi, txt, etc, I would think about converting the format before trying to load them. In terms of badly formatted books (regardless of format *type*), as you and Ripplinger both said, sending a few books at a time, can help narrow it down. If you find one that seems to be problematic (ie it won't process after loading onto your kobo, but others do), then come back and ask for more specific help. Such as (if not under copyright!!) providing a copy of the book, or if under copyright a scrambled copy (done in calibre). Also, when asking for more help, as @davidfor mentioned, it is helpful to state your kobo model and firmware number (found in settings) because it can make a big difference in the person helping being able to know if the problem is caused by a bug or if updating the firmware will solve sluggish behaviour, etc. Last edited by Uschiekid; 06-06-2020 at 09:48 PM. |
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06-06-2020, 11:15 PM | #8 |
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I had the same problem when side loading 700 epubs from Calibre to Glo, I resorted to transferring 100 at a time, Using this method I was able to identify the culprits which were stalling the Glo, they were mostly very large books, >10MB, which were incorrectly formatted, after fixing them my Glo is perfectly happy with them.
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06-07-2020, 01:59 AM | #9 | |
Bibliophagist
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Quote:
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06-07-2020, 07:51 AM | #10 |
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Yep! thats what few person advice me to do, I will follow it and see what's going on thanks!!!!
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06-07-2020, 08:47 AM | #11 | |
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My Ereader is a kobo Aura One but I don't know where to find the firmware this term is not even clear for me. Should I have to search in the kobo setting a number? Sorry I am French :-) and as you sure know French and English langage is a catastrophe It's like a second IT langage. for now and since 2 hours after downloading 400 epub my kobo show this screen who is moving very slowly |
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06-07-2020, 09:08 AM | #12 | |
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Quote:
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06-07-2020, 09:34 AM | #13 |
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maufe, go to the home screen and then click the 3 line icon in the upper left and select Settings. Then select Device Information. Look at Software version and that's the firmware version your Kob is running.
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06-07-2020, 11:18 AM | #14 |
Grand Sorcerer
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I'd strongly recommend just sending Epub or kepub to the device (and until the current issues with the kepub drivers are resolved, stuck with Epub only).
If the books are in Mobi format DO CONVERT THEM; yes, Kobo does "support" Mobi but it does not get a great deal of attention. PDFs will be problematical; while Kobo does support pdf many people find the device to be quite slow in reading them. |
06-07-2020, 03:04 PM | #15 | |
Bibliophagist
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Quote:
If you are using calibre, it will try to convert the files on the fly but I prefer to preconvert, error and format check and update metadata before sending. |
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