Got Graphite replacement for white but the letters are now fading already :(

LynnDC · 12-26-2010, 07:15 PM

I had a white K3 3g model which I liked a lot. I know there are those that find the graphite has better contrast. But where I live, it's so often dark, that I found the white easier to see in low light.

But then I returned the white one because of the on/off slider becoming stuck. And when they sent the replacement, it was a graphite one. I let it go, thinking it would be fine. I was headed to Mexico anyway and thought that the graphite would reflect less. But I was gone only 6 days and already the letters are wearing off. GRRRR. I don't know the keyboard by heart so it's a big issue for me.

Has anyone had the letters wear off the white one? If not, I may (sigh) try to replace one more time.

I was also thinking that if I could get little stickers with the letters on them, I could use those. But then, I shouldn't have to resort to that, considering I paid $189 for it.

kindlekitten · 12-26-2010, 07:51 PM

try customer service and see what they have to say

mean_gene · 12-26-2010, 08:17 PM

Wow, you must be having a run of bad luck. The letters on my graphite one are still as good as new. Does your case or bag or whatever rub against the letters?

LynnDC · 12-26-2010, 08:38 PM

Hmm, I do carry it in a pocket of a purse, but they really shouldn't rub off so easily. I think I'll call customer service tomorrow. And I'll post what they tell me.

The problem though is that they don't really say how common a problem is or isn't. They just ask if you want a replacement. If that is the case, I think I'll just ask to go back to the white one.

curstpriest · 12-27-2010, 11:57 AM

it's going to happen regardless, only a matter of time - goes for dx, dxg, k3..

mean_gene · 12-27-2010, 02:35 PM

Quote:

it's going to happen regardless, only a matter of time

Yeah but it shouldn't happen in a few days. I would expect the keys to last as long as the warranty...at least.

LynnDC · 12-27-2010, 04:46 PM

I agree. I just got the replacement on Nov 15th. So not even 2 months. And I mostly use it for reading. I'm not even using the keyboard much. I think it's a design flaw.

mean_gene · 12-27-2010, 11:52 PM

I took a close look at mine today thinking that the menu home and back keys would probably be the first ones to fade...and they all still look brand new.

12-26-2010, 07:15 PM	#1
LynnDC Member Posts: 15 Karma: 10 Join Date: Jan 2010 Device: none	Got Graphite replacement for white but the letters are now fading already :( I had a white K3 3g model which I liked a lot. I know there are those that find the graphite has better contrast. But where I live, it's so often dark, that I found the white easier to see in low light. But then I returned the white one because of the on/off slider becoming stuck. And when they sent the replacement, it was a graphite one. I let it go, thinking it would be fine. I was headed to Mexico anyway and thought that the graphite would reflect less. But I was gone only 6 days and already the letters are wearing off. GRRRR. I don't know the keyboard by heart so it's a big issue for me. Has anyone had the letters wear off the white one? If not, I may (sigh) try to replace one more time. I was also thinking that if I could get little stickers with the letters on them, I could use those. But then, I shouldn't have to resort to that, considering I paid $189 for it.

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12-26-2010, 07:51 PM	#2
kindlekitten Professional Adventuress Posts: 13,368 Karma: 50260224 Join Date: Sep 2009 Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!) Device: Kindle, the original! Times Two! and gifting an International Kindle	try customer service and see what they have to say

12-26-2010, 08:17 PM	#3
mean_gene Enthusiast Posts: 41 Karma: 10 Join Date: Dec 2010 Device: Kindle 3G/Wifi	Wow, you must be having a run of bad luck. The letters on my graphite one are still as good as new. Does your case or bag or whatever rub against the letters?

12-26-2010, 08:38 PM	#4
LynnDC Member Posts: 15 Karma: 10 Join Date: Jan 2010 Device: none	Hmm, I do carry it in a pocket of a purse, but they really shouldn't rub off so easily. I think I'll call customer service tomorrow. And I'll post what they tell me. The problem though is that they don't really say how common a problem is or isn't. They just ask if you want a replacement. If that is the case, I think I'll just ask to go back to the white one.

12-27-2010, 11:57 AM	#5
curstpriest Confused Posts: 402 Karma: 5538 Join Date: Oct 2010 Location: Bay Area Device: Kindle DXG	it's going to happen regardless, only a matter of time - goes for dx, dxg, k3..

12-27-2010, 04:46 PM	#7
LynnDC Member Posts: 15 Karma: 10 Join Date: Jan 2010 Device: none	I agree. I just got the replacement on Nov 15th. So not even 2 months. And I mostly use it for reading. I'm not even using the keyboard much. I think it's a design flaw.

12-27-2010, 11:52 PM	#8
mean_gene Enthusiast Posts: 41 Karma: 10 Join Date: Dec 2010 Device: Kindle 3G/Wifi	I took a close look at mine today thinking that the menu home and back keys would probably be the first ones to fade...and they all still look brand new.

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