Help setting up Lenovo TAB 2 A7 please

AlexBell · 12-26-2015, 01:05 AM

This was probably not a good title, since I'm not at all sure my problem is due to the Lenovo, but bear with me please.

I had a Nexus 7, and was able to install and use calibre companion on it, and download ebooks from calibre and read them with Mantano. The Nexus 7 died, and I got a Lenovo tablet yesterday. I was able to set it up, and can download free apps and games. But whenever I try to buy calibre companion (or anything else costing money) from the Play Store I get a message that the purchase is refused, followed soon after by a message from PayPal that a refund has been made.

I've spend several hours bouncing between Google and PayPal trying to reach a human being who can tell me what mistake I've made, but without the slightest success. Can anyone tell me how to find someone to answer questions, or make any suggestions as to what I have done wrong?

Until I get this problem fixed is there another way to download ebooks from the internet to the tablet without going through calibre companion?.

AnemicOak · 12-26-2015, 01:12 AM

Quote:

Originally Posted by AlexBell

Until I get this problem fixed is there another way to download ebooks from the internet to the tablet without going through calibre companion?.

Put them on a cloud service such as DropBox and download them through the services app or through the web browser?

I'm assuming you've registered the Lenovo to the same Google account you had the Nexus registered to? If so then you should already have CC available to download, you shouldn't need to repurchase it.

dickloraine · 12-26-2015, 04:43 AM

Strange, I got the same tablet and didn't had any problems with the play store. As AnemicOak said, your purchases should still be there.
If you don't get it resolved on the holidays , but need cc right now, you could try buying it through the amazon app.

AlexBell · 12-27-2015, 01:09 AM

Quote:

Originally Posted by AnemicOak

Put them on a cloud service such as DropBox and download them through the services app or through the web browser?

I'm assuming you've registered the Lenovo to the same Google account you had the Nexus registered to? If so then you should already have CC available to download, you shouldn't need to repurchase it.

I think the problem may be that I registered to a different account. Now I'm struggling with Google to change to a different account. The other important part of my problem is that although I can by free apps I can't get Paypal to recognise me when I go through Google. In fact I don't know for sure whether the problem is with Google or PayPal.

I'll probably have to delete the account and start over. As long as I can get CC I don't care if I have to pay for it.

barryem · 12-27-2015, 02:49 PM

I have a Lenovo Tab 2 10" and it's Wifi is very iffy at best. Just this morning I transferred a few video files to it. I first tried doing it with ES File Manager and the Wifi wouldn't stay connected long enough to finish a file. Then I used Portal and finally made it after several failed attempts. This is pretty normal for this tablet. I've had it for months and it's always like this.

I mostly use it for watching videos and it's really great for that so I put up with the bad Wifi, but if it was a general purpose tablet I'd have given up on it long ago.

I've read reviews of this thing on Amazon and it seems this is a fairly common problem. I don't know that your 7" one has the same problem but it's something to think about.

Barry

AlexBell · 12-27-2015, 09:04 PM

Quote:

Originally Posted by barryem

I've read reviews of this thing on Amazon and it seems this is a fairly common problem. I don't know that your 7" one has the same problem but it's something to think about.

Barry

Thanks, Barry

I had some concerns about WiFi initially, but don't seem to have any problems with WiFi now. So I don't think that's a big part of the problem. I have a couple of other projects going now, so I'll put the Lenovo aside for a while and try again later.

AlexBell · 01-03-2016, 12:04 AM

I thought people might like to know how the problem turned out - it's fixed, but I have no idea how or why. I spent some time one night vaguely clicking on everything available in settings with the vague idea of setting the Lenovo back to new and starting over. Then I realised I was reading Nexus help material - my previous tablet was a Nexus 7 but it died. After that I can buy things from Play Apps and pay through PayPal without any problem. I now have calibre complanion - for free - and have used it to download ebooks.

It may of course only be a coincidence that Google seems to thing I'm still using the Nexus.

Breathinlady · 01-07-2016, 06:38 PM

How can I transfer books from my Nexus 10 to my new Acer Tablet? Any help will be greatly appreciated.

Thanks

12-26-2015, 01:05 AM	#1
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	Help setting up Lenovo TAB 2 A7 please This was probably not a good title, since I'm not at all sure my problem is due to the Lenovo, but bear with me please. I had a Nexus 7, and was able to install and use calibre companion on it, and download ebooks from calibre and read them with Mantano. The Nexus 7 died, and I got a Lenovo tablet yesterday. I was able to set it up, and can download free apps and games. But whenever I try to buy calibre companion (or anything else costing money) from the Play Store I get a message that the purchase is refused, followed soon after by a message from PayPal that a refund has been made. I've spend several hours bouncing between Google and PayPal trying to reach a human being who can tell me what mistake I've made, but without the slightest success. Can anyone tell me how to find someone to answer questions, or make any suggestions as to what I have done wrong? Until I get this problem fixed is there another way to download ebooks from the internet to the tablet without going through calibre companion?.

12-26-2015, 04:43 AM	#3
dickloraine Guru Posts: 631 Karma: 7544080 Join Date: Apr 2013 Location: Berlin Device: PRS 350, Kobo Aura	Strange, I got the same tablet and didn't had any problems with the play store. As AnemicOak said, your purchases should still be there. If you don't get it resolved on the holidays , but need cc right now, you could try buying it through the amazon app. Last edited by dickloraine; 12-26-2015 at 04:45 AM.

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12-27-2015, 02:49 PM	#5
barryem Wizard Posts: 2,459 Karma: 68781975 Join Date: Oct 2012 Location: Arkansas Device: Paperwhite 4	I have a Lenovo Tab 2 10" and it's Wifi is very iffy at best. Just this morning I transferred a few video files to it. I first tried doing it with ES File Manager and the Wifi wouldn't stay connected long enough to finish a file. Then I used Portal and finally made it after several failed attempts. This is pretty normal for this tablet. I've had it for months and it's always like this. I mostly use it for watching videos and it's really great for that so I put up with the bad Wifi, but if it was a general purpose tablet I'd have given up on it long ago. I've read reviews of this thing on Amazon and it seems this is a fairly common problem. I don't know that your 7" one has the same problem but it's something to think about. Barry

01-03-2016, 12:04 AM	#7
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	I thought people might like to know how the problem turned out - it's fixed, but I have no idea how or why. I spent some time one night vaguely clicking on everything available in settings with the vague idea of setting the Lenovo back to new and starting over. Then I realised I was reading Nexus help material - my previous tablet was a Nexus 7 but it died. After that I can buy things from Play Apps and pay through PayPal without any problem. I now have calibre complanion - for free - and have used it to download ebooks. It may of course only be a coincidence that Google seems to thing I'm still using the Nexus.

01-07-2016, 06:38 PM	#8
Breathinlady Zealot Posts: 144 Karma: 2968914 Join Date: Dec 2012 Location: Indiana Device: K3, Kindle Fire HD,HD6,10HD,2 Fire Phones iPod touch, iPad3, Nexus 10	How can I transfer books from my Nexus 10 to my new Acer Tablet? Any help will be greatly appreciated. Thanks

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