Clara HD Can’t connect to wifi

deleted2 · 02-13-2019, 06:29 PM

I rarely synch my Clara HD, wifi is always turned off.

Now, I can’t connect to the wifi.

My Clara HD has the latest firmware and I have just a couple of patch applied, fonts and dictionary.

I’ve tried to shut it down and turn it on again. No luck.

Any clue before I try to make a factory reset?

davidfor · 02-13-2019, 07:43 PM

What does happen? Is the WiFi network you want seen? Do you get prompted for a the password when you try to connect? Does it seem to connect and then drop off? Does the router show anything? Such as allocating an IP address.

If it seems to connect and then drops off, is probably that the device cannot confirm the connection is up. See this post for details and a workaround.

deleted2 · 02-13-2019, 08:01 PM

Thanks. I’ll check it out.

Now, for a strange reason, I can connect to the wifi. But I guess it has something to do with what you said in the post you linked. At first, my password was not remembered. Then, I had to go in the settings to see my router.

deleted2 · 02-15-2019, 07:56 PM

Quote:

Originally Posted by davidfor

If it seems to connect and then drops off, is probably that the device cannot confirm the connection is up. See this post for details and a workaround.

Adding "IgnoreCaptivePortal=true" fixed it.

Wow.

Thank you very much.

02-13-2019, 06:29 PM	#1
deleted2 Member Retired Posts: 521 Karma: 500152 Join Date: Feb 2014 Location: - Device: N/A	Can’t connect to wifi I rarely synch my Clara HD, wifi is always turned off. Now, I can’t connect to the wifi. My Clara HD has the latest firmware and I have just a couple of patch applied, fonts and dictionary. I’ve tried to shut it down and turn it on again. No luck. Any clue before I try to make a factory reset?

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02-13-2019, 07:43 PM	#2
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	What does happen? Is the WiFi network you want seen? Do you get prompted for a the password when you try to connect? Does it seem to connect and then drop off? Does the router show anything? Such as allocating an IP address. If it seems to connect and then drops off, is probably that the device cannot confirm the connection is up. See this post for details and a workaround.

02-13-2019, 08:01 PM	#3
deleted2 Member Retired Posts: 521 Karma: 500152 Join Date: Feb 2014 Location: - Device: N/A	Thanks. I’ll check it out. Now, for a strange reason, I can connect to the wifi. But I guess it has something to do with what you said in the post you linked. At first, my password was not remembered. Then, I had to go in the settings to see my router.

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