Overdrive Library: Premature holds available problem

davem2bits · 01-15-2018, 01:30 PM

Did anyone else receive emails from your library announcing an ebook you have on hold is available or automatically checked out? And then when you login at the library site, the ebook is not available and is not scheduled to be released for several weeks/months.

Pierre Menard · 01-15-2018, 01:59 PM

Yup, got a few of those today.

davem2bits · 01-15-2018, 02:12 PM

Quote:

Originally Posted by Pierre Menard

Yup, got a few of those today.

May I ask if you get your ebooks from Multnomah County Library in Oregon, or is this problem more widespread?

blueinfj · 01-15-2018, 02:24 PM

Quote:

Originally Posted by davem2bits

May I ask if you get your ebooks from Multnomah County Library in Oregon, or is this problem more widespread?

I have the same problem, with both the Brooklyn Public Library and Orange County Library System.

JSWolf · 01-15-2018, 02:30 PM

It's a wide spread problem which I also have.

Catlady · 01-15-2018, 02:35 PM

I got two such notices for books that are being released tomorrow. I have about a half-dozen more holds for upcoming releases, and they were unaffected. I just figured it was some glitch in the date this week.

JSWolf · 01-15-2018, 02:49 PM

If you have auto-checkout on, you may have lost your place in line as once it's borrowed, you may be able to only return it. You cannot download it. So if you can return it, you'll have to return it and get back in line. That means you might have a longer wait. Luckily, the one book I returned and replaced on hold has me back as first in line and I expect it to have a line eventually. It's the next In Death book due out January 30.

I have one book I have to wait until it expires as I tried to borrow it and then download. But that failed. Fortunately, I set myself to 7-days and only have to wait a week to replace the hold.

Terisa de morgan · 01-15-2018, 03:46 PM

I've got the same problem at Orange County and Brooklyn. One is due tomorrow but the other is on Feb 5. I think I'm going to drop an email to the library.

4691mls · 01-15-2018, 05:39 PM

I have several books on hold and haven't received any notices today. However, none of my holds are on pre-order books and I do not have autocheckout set on.

rcentros · 01-15-2018, 06:09 PM

Quote:

Originally Posted by 4691mls

I have several books on hold and haven't received any notices today. However, none of my holds are on pre-order books and I do not have autocheckout set on.

Same here with the two I had on hold (one was automatically checked out to me this morning). So it must only affect books that are on pre-order.

JSWolf · 01-15-2018, 07:24 PM

The problem has been fixed. I checked and everything is back to normal.

JSWolf · 01-15-2018, 07:25 PM

Quote:

Originally Posted by rcentros

Same here with the two I had on hold (one was automatically checked out to me this morning). So it must only affect books that are on pre-order.

It only affected eBooks where you were first or one of the first on release day.

Catlady · 01-15-2018, 10:07 PM

My two were also moved from borrowed back to holds.

John F · 01-16-2018, 06:36 AM

Quote:

Originally Posted by Catlady

My two were also moved from borrowed back to holds.

Mine also. It even remembered my hold position.

JSWolf · 01-16-2018, 06:38 AM

It was definitely an odd error. One I've never seen before. Glad it got fixed instead of us having to go to the back of the line.

01-15-2018, 01:30 PM	#1
davem2bits Enthusiast Posts: 42 Karma: 120842 Join Date: Jul 2009 Location: Portland, Oregon Device: Kindle Voyage	Overdrive Library: Premature holds available problem Did anyone else receive emails from your library announcing an ebook you have on hold is available or automatically checked out? And then when you login at the library site, the ebook is not available and is not scheduled to be released for several weeks/months.

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01-15-2018, 01:59 PM	#2
Pierre Menard Zealot Posts: 118 Karma: 712690 Join Date: Apr 2012 Device: Kobo Aura HD, Nook HD+, Nook Simple Touch	Yup, got a few of those today.

01-15-2018, 02:30 PM	#5
JSWolf Resident Curmudgeon Posts: 73,987 Karma: 128903378 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	It's a wide spread problem which I also have.

01-15-2018, 02:35 PM	#6
Catlady Grand Sorcerer Posts: 7,345 Karma: 52398889 Join Date: Oct 2010 Device: Kindle Fire, Kindle Paperwhite, AGPTek Bluetooth Clip	I got two such notices for books that are being released tomorrow. I have about a half-dozen more holds for upcoming releases, and they were unaffected. I just figured it was some glitch in the date this week.

01-15-2018, 02:49 PM	#7
JSWolf Resident Curmudgeon Posts: 73,987 Karma: 128903378 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	If you have auto-checkout on, you may have lost your place in line as once it's borrowed, you may be able to only return it. You cannot download it. So if you can return it, you'll have to return it and get back in line. That means you might have a longer wait. Luckily, the one book I returned and replaced on hold has me back as first in line and I expect it to have a line eventually. It's the next In Death book due out January 30. I have one book I have to wait until it expires as I tried to borrow it and then download. But that failed. Fortunately, I set myself to 7-days and only have to wait a week to replace the hold.

01-15-2018, 03:46 PM	#8
Terisa de morgan Grand Sorcerer Posts: 6,233 Karma: 11768331 Join Date: Jun 2009 Location: Madrid, Spain Device: Kobo Clara/Aura One/Forma,XiaoMI 5, iPad, Huawei MediaPad, YotaPhone 2	I've got the same problem at Orange County and Brooklyn. One is due tomorrow but the other is on Feb 5. I think I'm going to drop an email to the library.

01-15-2018, 05:39 PM	#9
4691mls Wizard Posts: 2,776 Karma: 30081762 Join Date: Jan 2012 Location: US Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1	I have several books on hold and haven't received any notices today. However, none of my holds are on pre-order books and I do not have autocheckout set on.

01-15-2018, 07:24 PM	#11
JSWolf Resident Curmudgeon Posts: 73,987 Karma: 128903378 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	The problem has been fixed. I checked and everything is back to normal.

01-15-2018, 10:07 PM	#13
Catlady Grand Sorcerer Posts: 7,345 Karma: 52398889 Join Date: Oct 2010 Device: Kindle Fire, Kindle Paperwhite, AGPTek Bluetooth Clip	My two were also moved from borrowed back to holds.

01-16-2018, 06:38 AM	#15
JSWolf Resident Curmudgeon Posts: 73,987 Karma: 128903378 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	It was definitely an odd error. One I've never seen before. Glad it got fixed instead of us having to go to the back of the line.

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