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Old 11-11-2018, 12:55 PM   #1
Andrew7
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Join Date: Jan 2015
Location: Toronto
Device: Kobo Arc 10HD
System update for Kobo Arc 10HD?

I awoke this morning to find a notification on my Kobo Arc 10HD that stated “A system update is now available” and that I should tap here for more information which I did. I was asked whether I wanted to “Update now?” The explanation given for the update was that “We’re releasing a mandatory software update for all Kobo Arc tablets in order to stay aligned with global Internet security standards.”

I am concerned about its legitimacy since the reader is quite old and is currently running a kernel version that is nearly five years old. I thought this reader was long past receiving any updates given its age. Is this update legitimate? Adding to my apprehension is the fact that I recently downloaded a malicious file which I swiftly deleted but perhaps some damage was done to my tablet.
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Old 11-11-2018, 03:08 PM   #2
Andrew7
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Posts: 10
Karma: 43454
Join Date: Jan 2015
Location: Toronto
Device: Kobo Arc 10HD
Update: I decided to call Kobo technical support in Mexico City for an answer to my question and was told that this security update was very legitimate and was optional and not mandatory as stated in the Notice. It will not impact functionality in any way I was told and it was only issued to address certain security concerns.

Last edited by Andrew7; 11-11-2018 at 03:12 PM.
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