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Old 01-24-2010, 11:28 PM   #1
robinsf
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Device: Sony PRS-700
Frozen with "Stop Sign"

Hello all,

Very odd situation and I can't seem to find any other reference to something similar.

I plugged my PRS-700 into my computer and downloaded some books into it. The power meter indicated that it was about 50%. Left it plugged in overnight. When I looked at it this morning, it was frozen. It says "Restarting" on the bottom and has a stop sign with an Exclaimation point in the center of the screen.

I figured I should try charging it with the PSP charger, but it stayed plugged in all day today and is still "frozen." So I'm thinking it isn't a power issue.

Has anyone encountered this? Soft reset doesn't work. Since the machine is powered on already, a hard reset isn't really possible. It's just totally unresponsive.

The interesting thing is that even though it's frozen, you can still see the icons. It says I have no books, no songs, and no pictures. Which clearly shouldn't be the case.

Any advice is welcome. Thanks.

Rob
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Old 01-25-2010, 03:16 AM   #2
HarryT
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Pressing the reset button will turn the machine off, but will not change the appearance of the screen. You need to turn it on again (ie slide the power switch) after pressing the reset button.
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