Kindle for pc not working properly

bodhran · 01-22-2011, 10:17 AM

Hi all first post here,
I'm having some problems with kindle for pc, the first time I installed it and opened it it worked fine but now when I open it , it appears half way down the screen and doesn't respond, when i click anywhere on it, it just makes the program malfunction ding noise if you know what I mean. I've tried uninstalling it and re-installing it and using system restore and reg clean, every time I re-install it it appears the same way and won't work. Any help would be greatly appreciated..thanks.

here is what it looks like on my desk top..

bodhran · 01-22-2011, 10:28 AM

also sometimes getting this error message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: KindleForPC.exe
Application Version: 1.4.0.31482
Application Timestamp: 4d372f4f
Fault Module Name: KindleForPC.exe
Fault Module Version: 1.4.0.31482
Fault Module Timestamp: 4d372f4f
Exception Code: c0000005
Exception Offset: 00024e00
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 6153
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Help!!

FF2 · 01-22-2011, 11:41 AM

If no one has any better suggestions, you might call Kindle Customer Service and see if they can clean things up for a reinstall.

BillD · 09-17-2011, 09:43 PM

Same exception here - only on one laptop, not on other PC - both running same version of Windows 7.

Blossom · 09-18-2011, 01:45 PM

Quote:

Originally Posted by bodhran

also sometimes getting this error message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: KindleForPC.exe
Application Version: 1.4.0.31482
Application Timestamp: 4d372f4f
Fault Module Name: KindleForPC.exe
Fault Module Version: 1.4.0.31482
Fault Module Timestamp: 4d372f4f
Exception Code: c0000005
Exception Offset: 00024e00
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 6153
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Help!!

You could try using 1.4.1 That was the last stable version for me before I upgraded to 1.7.0. I don't suggest using the latest 1.7.1 as it sometimes crashes if you have alot of books in your archive.

01-22-2011, 10:17 AM	#1
bodhran Junior Member Posts: 3 Karma: 10 Join Date: Jan 2011 Device: sony prs 505	Kindle for pc not working properly Hi all first post here, I'm having some problems with kindle for pc, the first time I installed it and opened it it worked fine but now when I open it , it appears half way down the screen and doesn't respond, when i click anywhere on it, it just makes the program malfunction ding noise if you know what I mean. I've tried uninstalling it and re-installing it and using system restore and reg clean, every time I re-install it it appears the same way and won't work. Any help would be greatly appreciated..thanks. here is what it looks like on my desk top..

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Working Chess on Kindle 3	tigran	Amazon Kindle	15	03-16-2011 03:23 PM
Classic Trook rev53 is not working properly with Calibre	mos	Nook Developer's Corner	12	03-26-2010 08:14 AM
Kindle 1 suddenly not working!	curiositykt	Amazon Kindle	6	03-11-2010 09:15 AM
"Download Only Covers" not working properly	myle00	Calibre	0	10-12-2009 05:54 PM
lrf files not working properly	munty	LRF	4	01-25-2009 05:01 PM

01-22-2011, 10:28 AM	#2
bodhran Junior Member Posts: 3 Karma: 10 Join Date: Jan 2011 Device: sony prs 505	also sometimes getting this error message: Problem signature: Problem Event Name: APPCRASH Application Name: KindleForPC.exe Application Version: 1.4.0.31482 Application Timestamp: 4d372f4f Fault Module Name: KindleForPC.exe Fault Module Version: 1.4.0.31482 Fault Module Timestamp: 4d372f4f Exception Code: c0000005 Exception Offset: 00024e00 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 6153 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Help!!

01-22-2011, 11:41 AM	#3
FF2 Wizard Posts: 1,105 Karma: 1025784 Join Date: Oct 2010 Device: WiFi Kindle3	If no one has any better suggestions, you might call Kindle Customer Service and see if they can clean things up for a reinstall.

09-17-2011, 09:43 PM	#4
BillD Member Posts: 16 Karma: 10 Join Date: Sep 2010 Device: Kindle	Same exception here - only on one laptop, not on other PC - both running same version of Windows 7.

Advert

Advert