Bookeen site is DOWN! - Page 4

CyGuy · 10-11-2009, 09:35 AM

Couldn't care less about ePub support, just need Mobi support and FOLDER VIEW!!!

tompe · 10-11-2009, 09:52 AM

Quote:

Originally Posted by EowynCarter

You'll have it when bookeen is done fixing the bugs !

Yes the opus have ePub, but it's buggy.
Nope, i don't want the update "now", i want it when it will get my opus in working order....
So no, Verena, you don't speak for all of us.

I do not get it why you do not want other people to have the same firmware as you have now and of course later get the version with essential bug fixes.

EowynCarter · 10-11-2009, 11:02 AM

Quote:

Originally Posted by tompe

I do not get it why you do not want other people to have the same firmware as you have now and of course later get the version with essential bug fixes.

Because a crashing reader is a pain ? And then you'll be whinning about crashes and all...

tompe · 10-11-2009, 11:51 AM

Quote:

Originally Posted by EowynCarter

Because a crashing reader is a pain ? And then you'll be whinning about crashes and all...

Well, if it is so bad they should stop selling the Opus.

If it is so good that it can be sold than people can make there own informed decisions about downloading a new firmware or not.

EowynCarter · 10-11-2009, 02:39 PM

Quote:

Originally Posted by tompe

Well, if it is so bad they should stop selling the Opus.

If it is so good that it can be sold than people can make there own informed decisions about downloading a new firmware or not.

It does not crash that often, it's just that a book should NOT crash.

K-Thom · 10-11-2009, 05:20 PM

Which still leaves Bookeen selling devices with a firmware it obviously doesn't dare to offer for individual download, for either Gen3 or Opus.

How many trust can one put in a company with such an approach towards either new or old customers? Choose, either way stinks.

delphidb96 · 10-11-2009, 05:27 PM

Quote:

Originally Posted by EowynCarter

Because a crashing reader is a pain ? And then you'll be whinning about crashes and all...

Oh. Well. If *THAT'S* the reason, I concur. After all, I merely have a crashing Cybook Gen3 (build 796) only EVERY COUPLE OF WEEKS!

IOW, how would I possibly know the difference??? Oh, that's right, I'd have FOLDER support and other features!

Derek

EowynCarter · 10-12-2009, 03:23 AM

i've read a lot on my Gen3. The only time i saw it crashing are when i went looking for trouble. What format are you using ? I got the html or pdf reader crashing, but never the mobi one. And that was some big files..

And then there are all these SD related problems : no can read music on sd, reset shortcut don't work on SD, you can't access a folder at all if there is one messy ePub in it.

I remember two times i was interrupted in my reading, once when i forgot to recharge the battery, and another when i broke the screen.

Quote:

Which still leaves Bookeen selling devices with a firmware it obviously doesn't dare to offer for individual download, for either Gen3 or Opus.

That, halas, is for from being a bookeen specialty.

GeoffC · 10-12-2009, 05:04 AM

does Bookeen promise the reader will work correctly 100% of the time
: getstongueoutofcheekandhidesbehindsofa :

I have a fault-free Gen3 and only read mobi books ....

nelsonescorcio · 10-12-2009, 09:30 AM

Hi everyone.

I never thought I'd say this, but I am beginning to do not care.
I'll continue using my Cybook with prc files - it works fine, everytime. I'll enjoy till... a new generation of e-ink devices comes by: better contrast, faster, with diferent screen size options (I would prefer a 7 or 8' one - I would sacrifice portability over bigger pages, but this is just me....).

I still "like" Bookeen: they are a rather small company with at least one great product (Gen3).
But my next e-ink reader will come, most probably, from a big shark: Amazon ou Sony. If a small company can not give some kind of deferenciated treatment, than I prefer the big one's that can actually offer better prices...

I am sad for saying this, but let's face it: once the big players started to pay atention for e-reading, the other ones can only survive if they actually offer something diferent: better design, quality ou support.

And that is clearly not happening.

EowynCarter · 10-12-2009, 10:50 AM

Quote:

Originally Posted by nelsonescorcio

Hi everyone.

I never thought I'd say this, but I am beginning to do not care.
I'll continue using my Cybook with prc files - it works fine, everytime. I'll enjoy till... a new generation of e-ink devices comes by: better contrast, faster, with diferent screen size options (I would prefer a 7 or 8' one - I would sacrifice portability over bigger pages, but this is just me....).

I still "like" Bookeen: they are a rather small company with at least one great product (Gen3).
But my next e-ink reader will come, most probably, from a big shark: Amazon ou Sony. If a small company can not give some kind of deferenciated treatment, than I prefer the big one's that can actually offer better prices...

I am sad for saying this, but let's face it: once the big players started to pay atention for e-reading, the other ones can only survive if they actually offer something diferent: better design, quality ou support.

And that is clearly not happening.

Well, the few experiences I have in dealing with support from big companies are awfull... Yeah bookeen is slow with update, but for the rest.
Amazon did their job the one time i needed them. Sony on other hand, made a mess of things, and I had to fix the problem myself.

GeoffC · 10-12-2009, 10:58 AM

Quote:

Originally Posted by EowynCarter

Well, the few experiences I have in dealing with support from big companies are awfull... Yeah bookeen is slow with update, but for the rest.
Amazon did their job the one time i needed them. Sony on other hand, made a mess of things, and I had to fix the problem myself.

A veritable master of understatement .....

Truttebol · 10-12-2009, 11:02 AM

Quote:

Originally Posted by delphidb96

Oh. Well. If *THAT'S* the reason, I concur. After all, I merely have a crashing Cybook Gen3 (build 796) only EVERY COUPLE OF WEEKS!

IOW, how would I possibly know the difference??? Oh, that's right, I'd have FOLDER support and other features!

Derek

One advise that worked for my Gen3 (firmware something in 1.800s) is to not let the battery go down to 10%. Mine crashes if I do that. But when I reload it before it reaches 10% it hardly ever crashes.

nelsonescorcio · 10-12-2009, 11:08 AM

Quote:

Originally Posted by EowynCarter

Well, the few experiences I have in dealing with support from big companies are awfull... Yeah bookeen is slow with update, but for the rest.
Amazon did their job the one time i needed them. Sony on other hand, made a mess of things, and I had to fix the problem myself.

My point, exacly. If they all kind of suck on a regular basis, then let's opt for the one that can offer you something. Amazon offers you the best deals in ebook pricing (if you want to read what they have on offer, naturally); Sony offers you excelent well built devices (at least the 505, the only one I had in my hand); and they can easily put in market nine diferent varations of the same device, just to grab market share.

Bookeen could make a diference by actually delivering what it promises.
(I never understood why it could not offer firmware upgrades regularly - say, monthly, even if jut to fix minor bugs. Their blog could also be... alive!)
To survive, a small company must be different.

Bookeen can't, or just doesn't. Not enough, at least.

nelsonescorcio · 10-12-2009, 11:13 AM

Quote:

Originally Posted by Truttebol

One advise that worked for my Gen3 (firmware something in 1.800s) is to not let the battery go down to 10%. Mine crashes if I do that. But when I reload it before it reaches 10% it hardly ever crashes.

It doesn't crash at 10%: it just stops working - and the screen, due to e-ink nature, stays aparently "on".

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10-11-2009, 09:35 AM	#46
CyGuy Avid Reader Posts: 769 Karma: 7777778 Join Date: Aug 2009 Device: PocketBook 902, Galaxy Tab 2 7.0, ASUS TF700, and Cybook Gen III	Couldn't care less about ePub support, just need Mobi support and FOLDER VIEW!!!

10-11-2009, 05:20 PM	#51
K-Thom The one and only Posts: 3,302 Karma: 535819 Join Date: Oct 2008 Location: Berlin, Germany Device: yup!	Which still leaves Bookeen selling devices with a firmware it obviously doesn't dare to offer for individual download, for either Gen3 or Opus. How many trust can one put in a company with such an approach towards either new or old customers? Choose, either way stinks.

10-12-2009, 05:04 AM	#54
GeoffC Chocolate Grasshopper ... Posts: 27,600 Karma: 20821184 Join Date: Mar 2008 Location: Scotland Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	does Bookeen promise the reader will work correctly 100% of the time : getstongueoutofcheekandhidesbehindsofa : I have a fault-free Gen3 and only read mobi books ....

10-12-2009, 09:30 AM	#55
nelsonescorcio Zealot Posts: 108 Karma: 102 Join Date: Dec 2008 Location: Portugal Device: Cybook Gen 3	Hi everyone. I never thought I'd say this, but I am beginning to do not care. I'll continue using my Cybook with prc files - it works fine, everytime. I'll enjoy till... a new generation of e-ink devices comes by: better contrast, faster, with diferent screen size options (I would prefer a 7 or 8' one - I would sacrifice portability over bigger pages, but this is just me....). I still "like" Bookeen: they are a rather small company with at least one great product (Gen3). But my next e-ink reader will come, most probably, from a big shark: Amazon ou Sony. If a small company can not give some kind of deferenciated treatment, than I prefer the big one's that can actually offer better prices... I am sad for saying this, but let's face it: once the big players started to pay atention for e-reading, the other ones can only survive if they actually offer something diferent: better design, quality ou support. And that is clearly not happening.

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