Unable to view "Just for Kobo Vox" content on Kobo Vox

scrapking · 02-24-2012, 01:30 PM

I'm unable to read/view any of the Just for Kobo Vox content (for example, the recently released The Walking Dead Vol. 1, which I bought this morning) on my Kobo Vox. I think I have now figured out why.

Goodereader.com has a page with what they call "Essential Kobo Vox" apps. I agree, as it has links to the installers for Overdrive, Adobe Flash, Dolphin HD (a tabbed web browser), Netflix, and more. But listed under e-readers they linked to the Kobo app for Android. I downloaded it in curiosity of how it different from the native Vox reader app. Here's where I believe I screwed up. Instead of getting a second Kobo reader app, I seem to have replaced the native one.

The only difference I've noted is that it displays a Kobo splash screen (instead of a blank screen) when opening a book from the home screen. But I think the app no longer realises it's running on an actual Vox, I believe it thinks it's running on a generic Android tablet.

I haven't hacked my Vox in any way, simply downloaded a Kobo-created app through the Kobo Vox's native web browser, so I doubt I've run afoul of any rules (I didn't read anything against installing non-GetJar apps in the manual, and this was a Kobo authored app anyway).

Two possible solutions have occurred to me:

- wait for the rumoured February Kobo Vox update, and hope that it overwrites the downloaded Kobo reader app entirely and restores the ability to read the "Just for Kobo Vox" content

- contact customer service and see if there's a way to get them to help

Thoughts, anyone?

mr_nobody · 02-24-2012, 01:35 PM

Quote:

Originally Posted by scrapking

Instead of getting a second Kobo reader app, I seem to have replaced the native one.

If this is true, I believe you have installed a user app over top of a system app. My understanding, is if you uninstall/remove the user app, the system app will again be available.

paulsalter · 02-24-2012, 01:39 PM

I didnt think it was possible to change the pre installed apps

I have only added a couple for apps the same as pre installed ones, and for me it created 2 identical entries in the all apps list

have you tried uninstalling the android kobo app, wondering if this re instates the original or doing a full reset, which I believe puts the system back as it was when purchased

mr_nobody · 02-24-2012, 02:35 PM

Yeah, I was repeating something someone more knowledgeable than I said in another thread. I also noted my scepticism in the preface.

scrapking · 02-24-2012, 06:51 PM

Quote:

Originally Posted by mr_nobody

If this is true, I believe you have installed a user app over top of a system app. My understanding, is if you uninstall/remove the user app, the system app will again be available.

Thanks for that suggestion. I did that and purchased Vox content now works, but previews of Just For Kobo Vox stuff doesn't. Maybe they don't have previews?

Either way, thanks very much for the suggestion, it's got me on the right track!

mr_nobody · 02-24-2012, 08:57 PM

Sorry, don't have any experience with the kobo store, maybe someone else knows.

02-24-2012, 01:30 PM	#1
scrapking Evangelist Posts: 467 Karma: 1073260 Join Date: Jan 2012 Location: Victoria, BC Device: Kobo Vox, Kobo Glo	Unable to view "Just for Kobo Vox" content on Kobo Vox I'm unable to read/view any of the Just for Kobo Vox content (for example, the recently released The Walking Dead Vol. 1, which I bought this morning) on my Kobo Vox. I think I have now figured out why. Goodereader.com has a page with what they call "Essential Kobo Vox" apps. I agree, as it has links to the installers for Overdrive, Adobe Flash, Dolphin HD (a tabbed web browser), Netflix, and more. But listed under e-readers they linked to the Kobo app for Android. I downloaded it in curiosity of how it different from the native Vox reader app. Here's where I believe I screwed up. Instead of getting a second Kobo reader app, I seem to have replaced the native one. The only difference I've noted is that it displays a Kobo splash screen (instead of a blank screen) when opening a book from the home screen. But I think the app no longer realises it's running on an actual Vox, I believe it thinks it's running on a generic Android tablet. I haven't hacked my Vox in any way, simply downloaded a Kobo-created app through the Kobo Vox's native web browser, so I doubt I've run afoul of any rules (I didn't read anything against installing non-GetJar apps in the manual, and this was a Kobo authored app anyway). Two possible solutions have occurred to me: - wait for the rumoured February Kobo Vox update, and hope that it overwrites the downloaded Kobo reader app entirely and restores the ability to read the "Just for Kobo Vox" content - contact customer service and see if there's a way to get them to help Thoughts, anyone?

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02-24-2012, 01:39 PM	#3
paulsalter Fanatic Posts: 579 Karma: 3243761 Join Date: Nov 2011 Location: UK Device: Kindle Fire HD8	I didnt think it was possible to change the pre installed apps I have only added a couple for apps the same as pre installed ones, and for me it created 2 identical entries in the all apps list have you tried uninstalling the android kobo app, wondering if this re instates the original or doing a full reset, which I believe puts the system back as it was when purchased

02-24-2012, 02:35 PM	#4
mr_nobody Evangelist Posts: 440 Karma: 26671 Join Date: Nov 2011 Device: kobo mini, nexus 7 (2012), kobo vox	Yeah, I was repeating something someone more knowledgeable than I said in another thread. I also noted my scepticism in the preface.

02-24-2012, 08:57 PM	#6
mr_nobody Evangelist Posts: 440 Karma: 26671 Join Date: Nov 2011 Device: kobo mini, nexus 7 (2012), kobo vox	Sorry, don't have any experience with the kobo store, maybe someone else knows.

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