Error when connecting Kindle

Cyberphreax · 01-26-2025, 04:56 PM

I have a kindle fire max 11 (13th gen) When I connect it and launch Calibre, I get the following error.

calibre, version 7.24.0
ERROR: Unhandled exception: <b>WPDError</b>:C:\r\src\src\calibre\devices\mtp\windows\conten t_enumeration.cpp:337:Failed to EnumObjects() of folder from device:[hr=0x80042009 wCode=7689] IDispatch error #7689: o17

calibre 7.24 embedded-python: True
Windows-10-10.0.22631-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.22631')
Python 3.11.5
Windows: ('10', '10.0.22631', 'SP0', 'Multiprocessor Free')
Interface language: None
EXE path: C:\Program Files\Calibre2\calibre.exe
Successfully initialized third party plugins: Gather KFX-ZIP (from KFX Input) (2, 19, 0) && DeDRM (10, 0, 9) && Package KFX (from KFX Input) (2, 19, 0) && KFX metadata reader (from KFX Input) (2, 19, 0) && From KFX (2, 19, 0) && KFX Input (2, 19, 0)
wpd.WPDError: C:\r\src\src\calibre\devices\mtp\windows\content_e numeration.cpp:337:Failed to EnumObjects() of folder from device:[hr=0x80042009 wCode=7689] IDispatch error #7689: o17

I've tested with multiple cables, connecting it from usb A on my pc to usb C on my kindle and usb C on my pc to usb C on my kindle and both give me the error. There is no SD card in the kindle.

I've also installed kindle v 2.4.0 on my PC and the 2 plugins but when I connect, the only thing in my My Kindle Content folder is 1 file book_asset.db not sure how to proceed at this point.

kovidgoyal · 01-26-2025, 10:39 PM

First reboot both your computer and the Kindle. If that doesnt help reset the kindle.

Cyberphreax · 02-07-2025, 05:48 PM

By "reset the kindle" what exactly do you mean? like to factory defaults? I had already rebooted my computer and the kindle.

kovidgoyal · 02-07-2025, 09:35 PM

Yes, a factory reset

tomsem · 02-07-2025, 11:54 PM

For the record, it has been over ten years since Amazon used the term 'Kindle Fire' for their tablets, and we should not be calling them 'Kindles'.

Quoth · 02-08-2025, 09:02 AM

Quote:

Originally Posted by tomsem

For the record, it has been over ten years since Amazon used the term 'Kindle Fire' for their tablets, and we should not be calling them 'Kindles'.

Yes.
And ALWAYS they have been really been cheap or nearly subsidised Android tablets with a Kindle App pre-installed and Amazon store replacing Playstore, though I've read that many can be made to use the Playstore too.

01-26-2025, 04:56 PM	#1
Cyberphreax Junior Member Posts: 2 Karma: 10 Join Date: Jan 2025 Device: Kindle Fire	Error when connecting Kindle I have a kindle fire max 11 (13th gen) When I connect it and launch Calibre, I get the following error. calibre, version 7.24.0 ERROR: Unhandled exception: <b>WPDError</b>:C:\r\src\src\calibre\devices\mtp\windows\conten t_enumeration.cpp:337:Failed to EnumObjects() of folder from device:[hr=0x80042009 wCode=7689] IDispatch error #7689: o17 calibre 7.24 embedded-python: True Windows-10-10.0.22631-SP0 Windows ('64bit', 'WindowsPE') ('Windows', '10', '10.0.22631') Python 3.11.5 Windows: ('10', '10.0.22631', 'SP0', 'Multiprocessor Free') Interface language: None EXE path: C:\Program Files\Calibre2\calibre.exe Successfully initialized third party plugins: Gather KFX-ZIP (from KFX Input) (2, 19, 0) && DeDRM (10, 0, 9) && Package KFX (from KFX Input) (2, 19, 0) && KFX metadata reader (from KFX Input) (2, 19, 0) && From KFX (2, 19, 0) && KFX Input (2, 19, 0) wpd.WPDError: C:\r\src\src\calibre\devices\mtp\windows\content_e numeration.cpp:337:Failed to EnumObjects() of folder from device:[hr=0x80042009 wCode=7689] IDispatch error #7689: o17 I've tested with multiple cables, connecting it from usb A on my pc to usb C on my kindle and usb C on my pc to usb C on my kindle and both give me the error. There is no SD card in the kindle. I've also installed kindle v 2.4.0 on my PC and the 2 plugins but when I connect, the only thing in my My Kindle Content folder is 1 file book_asset.db not sure how to proceed at this point.

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01-26-2025, 10:39 PM	#2
kovidgoyal creator of calibre Posts: 44,999 Karma: 27109258 Join Date: Oct 2006 Location: Mumbai, India Device: Various	First reboot both your computer and the Kindle. If that doesnt help reset the kindle.

02-07-2025, 05:48 PM	#3
Cyberphreax Junior Member Posts: 2 Karma: 10 Join Date: Jan 2025 Device: Kindle Fire	By "reset the kindle" what exactly do you mean? like to factory defaults? I had already rebooted my computer and the kindle.

02-07-2025, 09:35 PM	#4
kovidgoyal creator of calibre Posts: 44,999 Karma: 27109258 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Yes, a factory reset

02-07-2025, 11:54 PM	#5
tomsem Grand Sorcerer Posts: 6,881 Karma: 27013865 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	For the record, it has been over ten years since Amazon used the term 'Kindle Fire' for their tablets, and we should not be calling them 'Kindles'.