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Old 09-02-2019, 06:03 PM   #1
dhristi
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Device: Samsung Tab A7
Exclamation Calibre crashes when connected to my tablet

I have a samsung tab A and I have not been able to upload books in my tablet. Whenever i connect my tab to calibre, it crashes. I have tried the plugins, deleting and downloading new calibre. It keeps doing it. I am not sure what i am doing wrong.

In one of the threads, Kovid suggested the debug device detection and I did. Can you tell me whats wrong?
Spoiler:

calibre 3.47.1 embedded-python: True is64bit: False
Windows-10-10.0.18362-SP0 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '10', '10.0.18362')
Python 2.7.15+
Windows: ('10', '10.0.18362', 'SP0', u'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: Manage Series (1, 2, 8) && Reading List (1, 6, 6) && Goodreads (1, 4, 0) && Author Book Count (2, 1, 7) && Quality Check (1, 9, 11) && EpubMerge (2, 5, 0)
USB devices on system:
(USBDevice(vendor_id=0x4e8 product_id=0x6860 bcd=0x400 devid=usb\vid_04e8&pid_6860&rev_0400&ms_comp_mtp&s amsung_android devinst=6),
USBDevice(vendor_id=0x4e8 product_id=0x6860 bcd=0x400 devid=usb\vid_04e8&pid_6860&rev_0400&modem devinst=7),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pida12f&rev0031 devinst=1),
USBDevice(vendor_id=0xbda product_id=0x568a bcd=0x6510 devid=usb\vid_0bda&pid_568a&rev_6510 devinst=2),
USBDevice(vendor_id=0x4e8 product_id=0x6860 bcd=0x400 devid=usb\vid_04e8&pid_6860&rev_0400 devinst=8),
USBDevice(vendor_id=0x8087 product_id=0xa2a bcd=0x1 devid=usb\vid_8087&pid_0a2a&rev_0001 devinst=3),
USBDevice(vendor_id=0x5b8 product_id=0x3166 bcd=0x35 devid=usb\vid_05b8&pid_3166&rev_0035 devinst=4),
USBDevice(vendor_id=0xbda product_id=0x568a bcd=0x6510 devid=usb\vid_0bda&pid_568a&rev_6510&mi_00 devinst=5))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\usb#vid_04e8&pid_6860&ms_comp_mtp&samsung _android#6&755de66&0&0000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_04e8&pid_6860&ms_comp_mtp&samsung_andr oid#6&755de66&0&0000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
{'device_version': u'T350XXU1CQJ5',
'friendly_name': u'Charan Galaxy Tab A',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'Samsung Electronics Co., Ltd.',
'model_name': u'SM-T350',
'protocol': u'MTP: 1.00',
'serial_number': u'R52GA0TE2XX',
'storage': [{'capacity': 11886166016L,
'capacity_objects': 0L,
'description': u'Tablet',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 5770072064L,
'id': u's10001',
'name': u'Tablet',
'rw': True,
'type': u'fixed_ram'},
{'capacity': 31904727040L,
'capacity_objects': 0L,
'description': u'Card',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 12263030784L,
'id': u's20002',
'name': u'Card',
'rw': True,
'type': u'removable_ram'}],
'type': 'media player'}

Trying to open: \\?\usb#vid_04e8&pid_6860&ms_comp_mtp&samsung_andr oid#6&755de66&0&0000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
Opened Charan Galaxy Tab A successfully
Device info:
{'device_version': u'T350XXU1CQJ5',
'friendly_name': u'Charan Galaxy Tab A',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'Samsung Electronics Co., Ltd.',
'model_name': u'SM-T350',
'protocol': u'MTP: 1.00',
'serial_number': u'R52GA0TE2XX',
'storage': [{'capacity': 11886166016L,
'capacity_objects': 0L,
'description': u'Tablet',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 5770072064L,
'id': u's10001',
'name': u'Tablet',
'rw': True,
'type': u'fixed_ram'},
{'capacity': 31904727040L,
'capacity_objects': 0L,
'description': u'Card',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 12263030784L,
'id': u's20002',
'name': u'Card',
'rw': True,
'type': u'removable_ram'}],
'type': 'media player'}


Thank you
Dhristi

Last edited by theducks; 09-02-2019 at 10:07 PM. Reason: added spoiler
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Old 09-02-2019, 10:14 PM   #2
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Been using Calibre Companion since I got my Tab A,so I just ran a test for you using USB.
Shows 919 on storage A
and 72 on Main Memory

Those numbers look good.
OTOH all the dates (device view) read 31 Dec 1969 (books arrived by CC, not USB )
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Old 09-02-2019, 10:30 PM   #3
kovidgoyal
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Sadly there are a few devices which cause a crash in the WPD driver in calibre, I have never been able to replicate so cannot fix. Your choices are either:

1) Try resetting the device and then rebootingthe computer
2) Use one ofthe wireless connection methods described here https://manual.calibre-ebook.com/faq...kindle-fire-hd
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Old 09-03-2019, 12:26 AM   #4
dhristi
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Quote:
Originally Posted by kovidgoyal View Post
Sadly there are a few devices which cause a crash in the WPD driver in calibre, I have never been able to replicate so cannot fix. Your choices are either:

1) Try resetting the device and then rebootingthe computer
2) Use one ofthe wireless connection methods described here https://manual.calibre-ebook.com/faq...kindle-fire-hd
Thank you. Thank you.

I tried resetting my device and it worked.

Thank god for that. I was going crazy for almost a month. I kept hoping it was a bug and it will get better.
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Old 09-03-2019, 01:10 AM   #5
dhristi
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Quote:
Originally Posted by theducks View Post
Been using Calibre Companion since I got my Tab A,so I just ran a test for you using USB.
Shows 919 on storage A
and 72 on Main Memory

Those numbers look good.
OTOH all the dates (device view) read 31 Dec 1969 (books arrived by CC, not USB )
Quick question. How can I change the date to the date I upload to my tablet instead of 31 Dec 1969?
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Old 09-03-2019, 11:22 AM   #6
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Quote:
Originally Posted by dhristi View Post
Quick question. How can I change the date to the date I upload to my tablet instead of 31 Dec 1969?
I have no idea why this shows this way via USB.
As I said, I use Calibre companion (I use content server mode for NEW book loading and WDC mode for update/status. I almost never Push from Calibre via WDC mode) and That does/shows it correctly (at the device)
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Old 09-03-2019, 11:40 AM   #7
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Dates will be zero (which shows as 1969) because of a malfunction on the device. Resend and you should be ok.
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