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Old Yesterday, 01:48 AM   #16
BadWolfe
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Posts: 10
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Join Date: Apr 2018
Device: Kindle Oasis 2
Quote:
Originally Posted by knc1 View Post
There is no long problem description to give and NiLuJe already posted the information they need:
Code:
kindletool convert -k ~/Downloads/update_voice_kindle_all_new_oasis.bin
Bundle         SP01 (Signing Envelope)
Cert number    2
Cert file      pubprodkey02.pem (Official 2K)
Bundle         FB02 (Fullbin [signed?])
Bundle Type    Recovery
MD5 Hash       cbda910d361d9fba839e60597dc46d0b
Magic 1        2048630901
Magic 2        1897089723
Minor          1
Header Rev     2
Platform       Zelda
Board          Unspecified
See the "Bundle FB02" in the package headers?
Current consumer firmware images have the installation of "FB02" bundles blocked.

Just get a technical contact e-mail address out of customer service, or get customer service to forward an e-mail to the technical contact.

Cut-and-Paste the above information and tell them they will have to un-block the installation of "FB02" bundles.

You might also mention that the problem is the same cause and effect with all models listed here:
https://www.amazon.com/gp/help/customer/display.html?nodeId=202199580

And yes, their technical support department already has our KindleTool.
But if they have lost it (or have an out of date version which does not do Oasis-9th generation), point them to here:
https://www.mobileread.com/forums/sh...d.php?t=225030
See: The KindleTool section of that post.

All except the build for cygwin has been updated to include the 2017 Oasis.
Thank You! I really appreciate this. (I would not have given them the information without your permission). I will let you know as soon as something comes of it.

You two are awesome
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