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Old 05-05-2018, 04:41 PM   #1
gingerbeardman
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Join Date: Apr 2010
Location: Cornwall, UK
Device: Various Sony Readers, Kobo Touch Edition, iPhone
Exceptional internal memory state Formatting - workaround

I get this form time to time.

After the Reader powers up, it does the busy spinner and then says

Code:
 
+---------------------------------------+
| Exceptional internal memory state     |
| Formatting                            |
|                              [  OK  ] |
+---------------------------------------+
At this point pressing OK will format the device.

Workaround
1. press the reset button
2. reader is now off, but screen will remain showing error
3. plug in to computer
4. wait for READER partition to appear

Next steps
Once you see Reader, you can:
1. backup
2. delete any strange files (see below)
3. unplug Reader and everything will be back to normal

Cause
I believe this is cause by unrecognised files being present on the READER partition. For me these are either hidden files created when using macOS to copy files manually over to the READER partition, or files left over from a Calibre sync. I now use an app that cleans the READER partition as it is ejected.

Last edited by gingerbeardman; 05-05-2018 at 04:46 PM.
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Old 05-11-2018, 04:34 AM   #2
Ghitulescu
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Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'
 
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I cannot stress enough to use the drag'n'drop simple procedure.
One selects the epubs files he wants to transfer, select the drive (internal or SD), sit back and relax. The Sony does it all by itself to its own customs.
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Old 05-11-2018, 04:35 AM   #3
Ghitulescu
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Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'Ghitulescu gives new meaning to the word 'superlative.'
 
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Ah, and it's a good idea to use the SD for unreliably tested or dubious epubs.
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