Cant get files into library.

rocklyons · 04-05-2010, 04:06 PM

I purchased several books and downloaded to my PC prior to receiving the edge. Now I cant get them into my library. I have put them on a usb device and opened library and selected the USB device. Then selected the book to copy to the library. I am then told it is protected file and do I want to download it to the library. I touch yes and after a few seconds it places a red exclamation point on the top left of the screen and repeats the statement regarding protected file etc. I now have 5 red exclamation points and no books in the library.

I had no trouble reading these files on my PC.

done · 04-05-2010, 05:02 PM

It sounds like this may be a DRM issue. How did you download the files. If you used an Adobe account, did you register your eDGe using that same Adobe account?

04-05-2010, 04:06 PM	#1
rocklyons Edge User	Cant get files into library. I purchased several books and downloaded to my PC prior to receiving the edge. Now I cant get them into my library. I have put them on a usb device and opened library and selected the USB device. Then selected the book to copy to the library. I am then told it is protected file and do I want to download it to the library. I touch yes and after a few seconds it places a red exclamation point on the top left of the screen and repeats the statement regarding protected file etc. I now have 5 red exclamation points and no books in the library. I had no trouble reading these files on my PC.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Library files for syncing	North19	enTourage eDGe	1	06-01-2011 07:09 AM
Library Management/Renaming Files	NeuroNerd	Reading and Management	3	01-17-2011 02:04 PM
Moving The Library Files	LadyLou	Calibre	3	01-29-2010 12:14 PM
Where does eBook Library store files on a PC?	Dozy	Sony Reader	6	08-15-2009 08:58 AM
Sony Library and epub files - help please	nwinter	Sony Reader	5	12-29-2008 03:42 AM

04-05-2010, 05:02 PM	#2
done Edge User	It sounds like this may be a DRM issue. How did you download the files. If you used an Adobe account, did you register your eDGe using that same Adobe account?

Advert