PRS-T2 How do I do a hard reset?

AlexBell · 02-25-2013, 12:33 AM

Could some kind soul please tell me how to do a hard reset? I can't find the answer in the manual, and customer service doesn't know either.

The particular problem I'm having is that although I can make notes and do bookmarks I can't recall or open notes. All I get is a window saying 'Sorry! the Application Reader has stopped unexpectedly. Please try again.'
There is a smaller window which says 'Force close.' This does close the ebook.

I used to be able to make notes and recall them, and did it often while proof reading.

luvduchovny · 02-25-2013, 03:41 PM

http://www.kb.sony.com/selfservice/d...nalId=C1030714

How to perform a hard reset.
Solution

Follow these steps to perform a hard reset on your Reader™ device:

With the Reader powered on, on the bottom of the device, press and hold the Power button until the Device Shutdown screen appears.
In the Device Shutdown screen, press Yes .
Press the Power button again to turn the Reader on.
While the screen displays opening book..... , simultaneously press and hold down the Page Turn (Next) and Back buttons.

Allow the Home screen to fully load (Loading... should no longer flash in the top left corner of your screen) and then

do the following button sequence while still holding down the Page Turn (Next) and Back buttons:
Release - Press - Release the Back button only and then Release the Page Turn (Next) button.
In the Would you like to execute Factory Initialize screen, press Yes .
Press the Power button again to turn on the Reader. The Reader will be set to factory settings.

AlexBell · 02-25-2013, 09:40 PM

Thanks so much, that's most helpful.

NanetteK · 06-24-2018, 01:49 AM

Thank you @luvduchovny.

To add for future users, the Back-button is the little arrow to the right of the Home-button (not the Page Turn-back button on the far left).

BadBilly · 02-24-2021, 11:49 AM

I can confirm this works. Just used it.

rem736 · 03-09-2021, 03:25 PM

Quote:

Originally Posted by luvduchovny

http://www.kb.sony.com/selfservice/d...nalId=C1030714

How to perform a hard reset.
Solution

Follow these steps to perform a hard reset on your Reader™ device:

With the Reader powered on, on the bottom of the device, press and hold the Power button until the Device Shutdown screen appears.
In the Device Shutdown screen, press Yes .
Press the Power button again to turn the Reader on.
While the screen displays opening book..... , simultaneously press and hold down the Page Turn (Next) and Back buttons.

Allow the Home screen to fully load (Loading... should no longer flash in the top left corner of your screen) and then

do the following button sequence while still holding down the Page Turn (Next) and Back buttons:
Release - Press - Release the Back button only and then Release the Page Turn (Next) button.
In the Would you like to execute Factory Initialize screen, press Yes .
Press the Power button again to turn on the Reader. The Reader will be set to factory settings.

wow. it's like the tech version of the physical twister game...complicated further by timing issues. why they couldn't provide a pin-hole style button (the type where you insert a paper clip and hold for a few seconds) is beyond me.

02-25-2013, 12:33 AM	#1
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	How do I do a hard reset? Could some kind soul please tell me how to do a hard reset? I can't find the answer in the manual, and customer service doesn't know either. The particular problem I'm having is that although I can make notes and do bookmarks I can't recall or open notes. All I get is a window saying 'Sorry! the Application Reader has stopped unexpectedly. Please try again.' There is a smaller window which says 'Force close.' This does close the ebook. I used to be able to make notes and recall them, and did it often while proof reading.

06-24-2018, 01:49 AM	#4
NanetteK Junior Member Posts: 5 Karma: 10 Join Date: Jun 2018 Device: none	Thank you @luvduchovny. To add for future users, the Back-button is the little arrow to the right of the Home-button (not the Page Turn-back button on the far left). Last edited by NanetteK; 06-24-2018 at 02:26 AM.

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02-25-2013, 03:41 PM	#2
luvduchovny Zealot Posts: 145 Karma: 137186 Join Date: Mar 2009 Device: Sony Reader PRS-500, PRS-600, PRS-650, PRS-T1, PRS-T3	http://www.kb.sony.com/selfservice/d...nalId=C1030714 How to perform a hard reset. Solution Follow these steps to perform a hard reset on your Reader™ device: With the Reader powered on, on the bottom of the device, press and hold the Power button until the Device Shutdown screen appears. In the Device Shutdown screen, press Yes . Press the Power button again to turn the Reader on. While the screen displays opening book..... , simultaneously press and hold down the Page Turn (Next) and Back buttons. Allow the Home screen to fully load (Loading... should no longer flash in the top left corner of your screen) and then do the following button sequence while still holding down the Page Turn (Next) and Back buttons: Release - Press - Release the Back button only and then Release the Page Turn (Next) button. In the Would you like to execute Factory Initialize screen, press Yes . Press the Power button again to turn on the Reader. The Reader will be set to factory settings.

02-25-2013, 09:40 PM	#3
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	Thanks so much, that's most helpful.

02-24-2021, 11:49 AM	#5
BadBilly Nodding at stupid things Posts: 209 Karma: 4097046 Join Date: Aug 2012 Location: Toronto, Canada Device: Sony T1, OnePlus 6, Samsung Galaxy Tab S5e, iPad Mini 2, PC	I can confirm this works. Just used it.