Kobo Desktop - all purchased books are gone

akuerz75 · 05-28-2011, 09:41 AM

Hi
I just realised, that on my Kobo Desktop application all my books are gone.
My library still exists and is filled with all my books (at kobobooks.com) but when I try to sync my Desktop with my library nothing happens.

Am I the only one who has this problem?

ltr · 05-28-2011, 10:25 AM

There are three tabs in you Kobo web site library. (I'm Reading, Purchased, Trash)

The books that are in the I'm Reading tab are the ones that are downloaded to the desktop application.

Be sure your books are moved from the Purchased tab to the I'm Reading tab by checking the correct checkbox for the books you want moved and select the BookMark button.

ltr

Asawi · 05-28-2011, 10:58 AM

Same problem. Device syncs with bookstore library but books don't shoe up in Desktop application.

akuerz75 · 05-28-2011, 09:40 PM

Quote:

Originally Posted by ltr

The books that are in the I'm Reading tab are the ones that are downloaded to the desktop application.
ltr

Nope.
My books are and have allways been in the 'I'm reading' tab.
Deinstalled, downloaded and reinstalled the latest version of the Desktop. No change. But now are all my books gone....

digiSara · 05-29-2011, 07:40 AM

Quote:

Originally Posted by akuerz75

Nope.
My books are and have allways been in the 'I'm reading' tab.
Deinstalled, downloaded and reinstalled the latest version of the Desktop. No change. But now are all my books gone....

Did you try deleteing them from I'm Reading tab on the website? Sync desktop. Then add them back from the Purchased tab and then Sync again?

akuerz75 · 05-29-2011, 09:08 AM

Quote:

Originally Posted by digiSara

Did you try deleteing them from I'm Reading tab on the website? Sync desktop. Then add them back from the Purchased tab and then Sync again?

I tried it, but no improvement.
It seems that the Program does not have access to my library at Kobobooks.com at all.

BTW:
It works pretty good when I sync my Kobo through WLAN directly. I can still download them with ADE (and loose the nice format of the original Kepub-file)
But I want to have them also offline on my PC-Kobo App.

dmacmart · 05-29-2011, 09:57 AM

Is it possible that you set up two different accounts with different email addresses?

akuerz75 · 05-29-2011, 02:34 PM

Only one account, one email account, one credit cart, one computer (Win7)

It worked up to Thursday.
(I did no changes on my PC, No new Firewall, No new Viruscan)

milie529 · 06-03-2011, 05:36 PM

I have the exact same problem!! I really don't know how to fix it... I love using the Kobo Desktop application and I hate what ADR does to books. I've tried several things and nothings works....
Anybody know how to fix the problem?

dmacmart · 06-03-2011, 06:12 PM

How about deleting and reinstalling the desktop? I'm sorry I don't have the procedure to do that, though

siraks · 06-06-2011, 02:22 PM

download your books with ade from the kobo site and put them on the kobo through calibre.
easiest and pain free way to work around all of the problems.

having the books on the kobo app on the phone is nice but there are plenty of readers available for android and iphones. i use fbreader, and just send an epub to my phone that i'm currently reading so if i don't have my kobo with me i read a bit on my phone. i also send it to my office and have a copy of the epub at home and use those on my pc through the firefox epub plugin. this way whatever current book i'm reading i have access to where ever i am. when i'm done i delete all of the instances and just have the 1 left on my kobo. all that extra stuff i mentioned probably wasn't necessary but i wanted to mention it lol. the top part is relevant to your problems.

akuerz75 · 06-08-2011, 02:25 PM

Dmacmart:
Please see #4:
I have already donwloaded the latest version and deinstalled the former one.
Result: everything is gone now....

Siraks
Of course did I download the EPUB (Incl. DRM) with ADE also. But this is destroying the nice formating of the official kepub file.
BTW: to use calibre you have to remove the DRM which is still illegal... I wont do this.
Also do I have the problem on my PC not on the phone.

siraks · 06-08-2011, 03:49 PM

Quote:

Originally Posted by akuerz75

Siraks

BTW: to use calibre you have to remove the DRM which is still illegal... I wont do this.
Also do I have the problem on my PC not on the phone.

i'm pretty sure calibre doesn't strip the drm by itself, you need other things to make that work. i won't go into detail because it's not allowed.

but just using calibre and loading a book onto a device doesn't strip the drm and therefore is not illegal.

ltr · 06-08-2011, 04:05 PM

Quote:

BTW: to use calibre you have to remove the DRM

NO, Calibre works with books that are DRM enabled and doesn't condone DRM stripping.. It is a perfectly legal method of loading your books.

ltr

2652catz · 06-08-2011, 07:14 PM

Have you tried resteting your kobo - have had to do this occassionally but it always seems to work

05-28-2011, 09:41 AM	#1
akuerz75 Enthusiast Posts: 29 Karma: 6176 Join Date: May 2011 Location: Atlanta, Ga Device: Kobo Wifi, Kobo Touch, Motorola Xoom	Kobo Desktop - all purchased books are gone Hi I just realised, that on my Kobo Desktop application all my books are gone. My library still exists and is filled with all my books (at kobobooks.com) but when I try to sync my Desktop with my library nothing happens. Am I the only one who has this problem?

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05-28-2011, 10:25 AM	#2
ltr Addict Posts: 399 Karma: 104628 Join Date: Oct 2010 Location: Canada Device: Kindle PW-2	There are three tabs in you Kobo web site library. (I'm Reading, Purchased, Trash) The books that are in the I'm Reading tab are the ones that are downloaded to the desktop application. Be sure your books are moved from the Purchased tab to the I'm Reading tab by checking the correct checkbox for the books you want moved and select the BookMark button. ltr

05-28-2011, 10:58 AM	#3
Asawi Gadgetoholic Posts: 1,462 Karma: 2731820 Join Date: Feb 2011 Location: Sweden Device: Kobo Libra2, Tolino Vision 6	Same problem. Device syncs with bookstore library but books don't shoe up in Desktop application.

05-29-2011, 09:57 AM	#7
dmacmart Fanatic Posts: 531 Karma: 696908 Join Date: Jul 2010 Location: Ottawa Canada Device: Kobo Mini, Glo, Arc, H2O, iPhone, iPad 2, (husband)Touch	Is it possible that you set up two different accounts with different email addresses?

05-29-2011, 02:34 PM	#8
akuerz75 Enthusiast Posts: 29 Karma: 6176 Join Date: May 2011 Location: Atlanta, Ga Device: Kobo Wifi, Kobo Touch, Motorola Xoom	Only one account, one email account, one credit cart, one computer (Win7) It worked up to Thursday. (I did no changes on my PC, No new Firewall, No new Viruscan)

06-03-2011, 05:36 PM	#9
milie529 Junior Member Posts: 3 Karma: 10 Join Date: Nov 2010 Device: Pandigital Black	I have the exact same problem!! I really don't know how to fix it... I love using the Kobo Desktop application and I hate what ADR does to books. I've tried several things and nothings works.... Anybody know how to fix the problem?

06-03-2011, 06:12 PM	#10
dmacmart Fanatic Posts: 531 Karma: 696908 Join Date: Jul 2010 Location: Ottawa Canada Device: Kobo Mini, Glo, Arc, H2O, iPhone, iPad 2, (husband)Touch	How about deleting and reinstalling the desktop? I'm sorry I don't have the procedure to do that, though

06-06-2011, 02:22 PM	#11
siraks use the force Posts: 575 Karma: 564666 Join Date: Mar 2011 Location: Ontario Device: Kobo Touch, Lenovo K1	download your books with ade from the kobo site and put them on the kobo through calibre. easiest and pain free way to work around all of the problems. having the books on the kobo app on the phone is nice but there are plenty of readers available for android and iphones. i use fbreader, and just send an epub to my phone that i'm currently reading so if i don't have my kobo with me i read a bit on my phone. i also send it to my office and have a copy of the epub at home and use those on my pc through the firefox epub plugin. this way whatever current book i'm reading i have access to where ever i am. when i'm done i delete all of the instances and just have the 1 left on my kobo. all that extra stuff i mentioned probably wasn't necessary but i wanted to mention it lol. the top part is relevant to your problems.

06-08-2011, 02:25 PM	#12
akuerz75 Enthusiast Posts: 29 Karma: 6176 Join Date: May 2011 Location: Atlanta, Ga Device: Kobo Wifi, Kobo Touch, Motorola Xoom	Dmacmart: Please see #4: I have already donwloaded the latest version and deinstalled the former one. Result: everything is gone now.... Siraks Of course did I download the EPUB (Incl. DRM) with ADE also. But this is destroying the nice formating of the official kepub file. BTW: to use calibre you have to remove the DRM which is still illegal... I wont do this. Also do I have the problem on my PC not on the phone.

06-08-2011, 07:14 PM	#15
2652catz kik11e Posts: 14 Karma: 10 Join Date: Feb 2011 Location: Sydney Australia Device: vox,kobo,kobo wi fi, kobo touch,pad devices by samsung and toshiba	Have you tried resteting your kobo - have had to do this occassionally but it always seems to work