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Old 12-04-2018, 04:37 PM   #1
WeeSkerreX
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Kindle 4 stuck in tree screen

Looking in the menus of my Kindle 4 i formatted my kindle and next to that it got stuck in this screen:

Click image for larger version

Name:	jmsoB38.jpg
Views:	82
Size:	34.7 KB
ID:	168155

I tried to do everything but it still like that

Thats the files inside the Kindle:

Click image for larger version

Name:	60Freaa.png
Views:	130
Size:	9.2 KB
ID:	168156

Last edited by issybird; 12-04-2018 at 04:44 PM. Reason: Oversize images thumbnailed.
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Old 01-01-2019, 08:13 AM   #2
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up pls help
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Old 01-01-2019, 08:20 AM   #3
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Am I correct that you called Customer Service? What did they tell you?
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Old 01-01-2019, 08:26 AM   #4
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Am I correct that you called Customer Service? What did they tell you?
They told me that this is because of programs like calibre
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Old 01-01-2019, 08:53 AM   #5
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Originally Posted by WeeSkerreX View Post
They told me that this is because of programs like calibre
I'm by no means a Calibre expert, but I've never heard of it causing these sort of issues. Did CS elaborate upon this statement?
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Old 01-01-2019, 09:35 AM   #6
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I'm by no means a Calibre expert, but I've never heard of it causing these sort of issues. Did CS elaborate upon this statement?
They said me to restart the kindle and plig it fast to a pc and wait 4h but it doesnt works

The strange thing is i bought a broken K4 to change the motherboard and yesterday i had the same problem, see:

https://imgur.com/jTG8KQK
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Old 01-01-2019, 07:22 PM   #7
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Try plugging it into the MAINS not into a computer and leave it for at least 24 hours charging. You can either use a kindle charger or a mains usb charger. Often charging from the computer doesn't give the kindle a full charge and can even drain it.

Do this first.
Then try a restart.
You may have to charge for as long as 48 hours (from a mains socket.)
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Old 01-02-2019, 10:48 AM   #8
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Try plugging it into the MAINS not into a computer and leave it for at least 24 hours charging. You can either use a kindle charger or a mains usb charger. Often charging from the computer doesn't give the kindle a full charge and can even drain it.

Do this first.
Then try a restart.
You may have to charge for as long as 48 hours (from a mains socket.)
i went to try and when i plugged the kindle it turned on and it started in the tekilla system diags

https://imgur.com/CQn2FIG
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Old 01-02-2019, 01:55 PM   #9
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@WeeSkerreX: Check out the JailBreak instruction for the K4, they include directions for dealing with the K4 diags, as that's how the K4 JB operates.

Last edited by NiLuJe; 01-03-2019 at 11:37 AM.
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Old 01-03-2019, 04:52 AM   #10
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@WeeSkerreX: Chezck out the JailBreak instruction for the K4, they include directions for dealing with the K4 diags, as that's how the K4 JB operates.
Is the OP's kindle Jailbroken? I hadn't realised that. A long mains charge is always a good idea anyway.
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Old 01-03-2019, 05:42 AM   #11
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@WeeSkerreX: Chezck out the JailBreak instruction for the K4, they include directions for dealing with the K4 diags, as that's how the K4 JB operates.
I did the steps and when it restarts it keeps in the same screen
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Old 01-03-2019, 11:40 AM   #12
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@WeeSkerreX: Hmm, IIRC, the K4 diags may be finicky.

Try actually following the JB procedure in its entirety (as the package itself includes stuff to deal with those quirks)? Plus, you'll get a free JB in the process ;p.
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Old 01-03-2019, 04:12 PM   #13
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Quote:
Originally Posted by NiLuJe View Post
@WeeSkerreX: Hmm, IIRC, the K4 diags may be finicky.

Try actually following the JB procedure in its entirety (as the package itself includes stuff to deal with those quirks)? Plus, you'll get a free JB in the process ;p.
Are you sure that you're not plugged in to a computer? I think that if you have the rescue pack installed, it will go into diags if it is turned on while plugged into a computer.

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Old 01-03-2019, 04:34 PM   #14
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RP/CRP shenanigans are not applicable on a K4 .

(... because there's no RP/CRP there ).
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Old 01-03-2019, 09:57 PM   #15
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Quote:
Originally Posted by NiLuJe View Post
RP/CRP shenanigans are not applicable on a K4 .

(... because there's no RP/CRP there ).
Ah...my mistake. Sorry!

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