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Old 02-26-2021, 04:29 PM   #1
ownedbycats
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Device: Kobo Libra H2O, formerly Aura HD
Kobo considered separate device after factory reset

My Kobo Aura HD started locking up and being glitchy after installing the new firmware a few days ago (thinking maybe the installation went wrong) and after a few attempts at fixing it I decided to do a factory reset. It worked!

However, I notice that even though the device has the same serial number, Calibre seems to consider it a new device. I had to re-add it to Reading List and Kobo Utilities. Why does this happen?


Last edited by ownedbycats; 02-26-2021 at 04:35 PM.
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Old 02-26-2021, 05:34 PM   #2
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Originally Posted by ownedbycats View Post
However, I notice that even though the device has the same serial number, Calibre seems to consider it a new device. I had to re-add it to Reading List and Kobo Utilities. Why does this happen?
Calibre stores an ID on the device the first time it sees it, and recognizes that device using that ID. If you reset the device, or more precisely delete the driveinfo file, the next time calibre connects it will create a new ID. The previous one is gone forever.
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Old 02-26-2021, 06:44 PM   #3
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Thank you!
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