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Old 02-06-2020, 11:52 PM   #1
einkuser
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Onyx Note+ tap noise

Hello!

I just received an Onyx Boox Note+. I noticed straight away that after touching the screen to perform any function (e.g., turn a page, go home, select an application etc.), I hear a tapping sound (it is slight, but you can hear it). When I put my ear close to the device, I noticed the tapping noise generates a low static sound (like the buzz of an electric current). I thought this might be some form of audio feedback, so I muted the volume, but it made no difference.

Does anyone else have this problem? Is this a hardware issue, or can it be remedied?

Thanks

Last edited by einkuser; 02-07-2020 at 01:39 AM.
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Old 02-07-2020, 03:27 AM   #2
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Quote:
Originally Posted by einkuser View Post
I just received an Onyx Boox Note+. I noticed straight away that after touching the screen to perform any function (e.g., turn a page, go home, select an application etc.), I hear a tapping sound (it is slight, but you can hear it). When I put my ear close to the device, I noticed the tapping noise generates a low static sound (like the buzz of an electric current). I thought this might be some form of audio feedback, so I muted the volume, but it made no difference.
In the Android settings it can be disabled in the Language area - a launcher must be installed for this.
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Old 02-07-2020, 05:11 AM   #3
einkuser
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Thanks for the feedback. I installed Novara launcher and was able to access the settings. However, in the language area, I couldn't find an option to stop the tapping noise. I tried under the sound and notifications and also wasn't successful (I turned everything off).

Would it be possible to guide me on what I have to do? Thanks.
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Old 02-07-2020, 07:21 AM   #4
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Android Keyboard, Preferences.
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Old 02-07-2020, 03:18 PM   #5
einkuser
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Thanks!

I think you mean disabling the tap noise feedback when typing using the virtual keyboard. The click/tapping noise isn't restricted to the keyboard and is generated when interacting with the e-reader, e.g. turning it on/off and interacting with the device via touch. I think it is likely a hardware issue.

Last edited by einkuser; 02-07-2020 at 06:07 PM.
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Old 02-08-2020, 11:51 AM   #6
einkuser
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It seems the clicking noise issue is a hardware issue. Please see here:

http://bbs.onyx-international.com/t/...rd-noises/1057
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