05-25-2018, 09:12 AM
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#1 |
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Junior Member
 Posts: 1
Karma: 10
Join Date: May 2018
Device: Pocketbook Touch HD
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Is my screen broken?
Hi.
I have a pocketbook touch hd. I tried to use it about after a week or two and the screen turned into this, when I turned it on. It is frozen and it doesn't respond for touches. Before I turned it on it showed the normal off screen. Is it possible that it's just a software bug or is it broken? https://imgur.com/a/sjlN2z6 |
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05-25-2018, 12:27 PM
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#2 |
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Wizard
 Posts: 2,982
Karma: 18343081
Join Date: Oct 2010
Location: Sudbury, ON, Canada
Device: PRS-505, PB 902, PRS-T1, PB 623, PB 840, PB 633
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It looks like the glass substrate under the display is broken. It is probably time to get a new ereader.
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05-28-2018, 03:16 AM
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#3 |
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Wizard
Posts: 1,154
Karma: 3252017
Join Date: Jan 2008
Location: Germany
Device: Pocketbook Touch Lux (623)
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This is definitely a hardware problem - either the screen itself (most likely) or something in the connection between the screen controller and the screen is broken.
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05-30-2018, 04:37 PM
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#4 |
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Junior Member
Posts: 3
Karma: 10
Join Date: Apr 2018
Device: Pocketbook Touch HD2
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Had the same issue with my Touch HD2 and got replacement. I think its a screen issue because I was able to do factory reset with that error without any success.
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