Kobo touch screen in "Restarting"

Guillermo1978 · 09-24-2014, 11:55 PM

Hello!

I have some issues with my white kobo touch.

It was connected to PC, loading ebooks from PC. Then, after unplugging it, the screen got frozen, showing "Restarting" in many languages and showing a big "check". The upper led turned"blue". Since that, it became frozen.

Hope you can help me (I apologize for my english). Thanks!

Mallano · 02-26-2015, 10:13 AM

I have the same problem, please somebody can help us!

davidfor · 02-26-2015, 05:33 PM

What have you tried? The first thing is push something in the pin-hole at the back. That should do a restart. If that doesn't do anything, hold the power switch in the off position for about 20 seconds. And then try turning it on. You might also need to plug it in to charge for a while. A lot of the apparent freezes are the device in a loop and that will continue using power until it runs out.

If the above doesn't do anything, then you need to try a factory reset using the buttons.

09-24-2014, 11:55 PM	#1
Guillermo1978 Junior Member Posts: 2 Karma: 10 Join Date: Sep 2014 Device: Kobo Touch	Kobo touch screen in "Restarting" Hello! I have some issues with my white kobo touch. It was connected to PC, loading ebooks from PC. Then, after unplugging it, the screen got frozen, showing "Restarting" in many languages and showing a big "check". The upper led turned"blue". Since that, it became frozen. Hope you can help me (I apologize for my english). Thanks!

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02-26-2015, 10:13 AM	#2
Mallano Junior Member Posts: 6 Karma: 10 Join Date: Feb 2015 Device: Kobo Touch	I have the same problem, please somebody can help us!

02-26-2015, 05:33 PM	#3
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	What have you tried? The first thing is push something in the pin-hole at the back. That should do a restart. If that doesn't do anything, hold the power switch in the off position for about 20 seconds. And then try turning it on. You might also need to plug it in to charge for a while. A lot of the apparent freezes are the device in a loop and that will continue using power until it runs out. If the above doesn't do anything, then you need to try a factory reset using the buttons.