|
View Poll Results: With ComfortLight turned on and low light setting, do you notice colored blotches? | |||
Yes, green blotches from bottom center | 20 | 15.15% | |
Yes, green blotches from bottom right | 22 | 16.67% | |
Yes, green blotches from bottom left | 18 | 13.64% | |
Yes, different location | 10 | 7.58% | |
No | 80 | 60.61% | |
Multiple Choice Poll. Voters: 132. You may not vote on this poll |
|
Thread Tools | Search this Thread |
04-13-2017, 03:23 PM | #31 |
Cloud Reader
Posts: 1,110
Karma: 4000066
Join Date: Aug 2010
Device: Kindle Oasis, Kindle Scribe, iPad Pro 11
|
You could point them to this thread. If it’s “normal” for Kobo then just tell them you do not agree with their normal and return the device. If they have previously exchanged the reader then they have admitted that it’s perhaps not completely “normal” but if they have changed their mind, so can you...
|
04-13-2017, 09:23 PM | #32 |
Member
Posts: 20
Karma: 10
Join Date: Mar 2017
Device: Kobo Aura One
|
Their customer service is just terrible.
1PM today i received an email stating that they reviewed my original device and it was working normally, therefore they will not sent another replacement. at 3pm i asked for a refund for which they agreed. at 4:30 They said they are sending me a new one already. All the reply's were from different reps, so i don't know what is going on. i am just going to get a refund, and hopefully, order one in the future when the quality control is improved. I did sent them a link to this thread. I think they are in denial if the kindle comes out with a night mode, I would buy that one. I really like the night mode when it works well and doesnt have annoying green light cones |
Advert | |
|
05-03-2017, 09:39 PM | #33 |
Member
Posts: 11
Karma: 10
Join Date: May 2010
Device: Kobo
|
I bought an Aura One at Bestbuy (Canada) last week and about half the bottom of the screen was green with the ComfortLight (the other 3/4 was orange). I exchanged it and I could now see a green column of light over one of the right LED. I exchanged it again and both the far right and far left LED were green instead of orange and one of the center LED was way more powerfull than the rest in the "normal" light mode. I returned it.
|
05-03-2017, 11:04 PM | #34 | |
Wizard
Posts: 1,414
Karma: 6513838
Join Date: Mar 2016
Device: More than I need, but not as many as I would like.
|
Quote:
Should you ever get one with a properly functioning comfort light, they are quite nice. Don't think I will ever part with mine after hearing all the stories about the dreaded green splotches which others have been dealing with. That's really not acceptable on a premium device. |
|
05-03-2017, 11:13 PM | #35 |
Wizard
Posts: 1,326
Karma: 1077205
Join Date: Jun 2011
Device: Kobo Touch, Sony T1, Kobo Mini
|
Another Comfort Light quality control problem with new model Kobo Reader. Maybe QC inspector is color blind.
|
Advert | |
|
05-04-2017, 04:25 AM | #36 | |
Cloud Reader
Posts: 1,110
Karma: 4000066
Join Date: Aug 2010
Device: Kindle Oasis, Kindle Scribe, iPad Pro 11
|
Quote:
I really think that the One is not a bad device (although minor annoyances cannot be ignored sometimes) but the QC at Kobo really sucked on all levels with this device, from production to firmware... I hope mine lasts for a while until Amazon comes around with a larger screen eink-type device... |
|
05-05-2017, 06:30 AM | #37 |
Member
Posts: 20
Karma: 10
Join Date: Mar 2017
Device: Kobo Aura One
|
I finally got a second replacement and it's better, but not perfect. Going to keep it because much easier on my eyes.
Sent from my SAMSUNG-SM-G935A using Tapatalk |
05-07-2017, 01:09 AM | #38 |
Guru
Posts: 927
Karma: 2140364
Join Date: Nov 2011
Location: London, UK
Device: Kobo Aura, Kobo Aura ONE, Marvin 3
|
I got my KA1 yesterday, and find it quite lovely except I've got the dreaded green tint! Photo attached is at brightness 6% and natural light about 60%, all on 4.3.9084 firmware. Without the natural light, it is fine and even.
It feels irritating enough to return for a swap. Especially for £189.. |
05-07-2017, 02:52 AM | #39 |
Bibliophagist
Posts: 35,257
Karma: 145277352
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Forma, Clara HD, Lenovo M8 FHD, Paperwhite 4, Tolino epos
|
Hmmmm... it would appear that math is not the polling engines strong point.
At least when I look at the results: Code:
Bottom of the poll box says voters: 61 Yes, green blotches from bottom center 7 11.48% Yes, green blotches from bottom right 8 13.11% Yes, green blotches from bottom left 6 9.84% Yes, different location 5 8.20% No 39 63.93% For a total of 65 106.56% Yours in nitpicking and quibbling.... Last edited by DNSB; 05-07-2017 at 03:01 AM. |
05-07-2017, 10:04 AM | #40 |
Junior Member
Posts: 8
Karma: 10
Join Date: Apr 2017
Device: Kobo Aura One
|
I have green blotches on the bottom center/right on mine so I've turned off the orange light entirely and just use the white light. Better than dealing with shipping back to Canada and waiting for a new device that might have the same issue. Doesn't bother me to use the white light. I just want to read in the dark and feel like a kid with a flashlight again.
|
05-07-2017, 08:08 PM | #41 | |
Wizard
Posts: 3,032
Karma: 52740263
Join Date: Feb 2012
Location: New England
Device: PW 1, 2, 3, Voyage, Oasis 2 & 3, Fires, Aura HD, iPad
|
Quote:
Shari Shari |
|
05-09-2017, 03:59 AM | #42 | |
Enthusiast
Posts: 30
Karma: 16190
Join Date: Jul 2016
Location: Rome, Italy
Device: Kobo Aura One
|
Quote:
|
|
05-09-2017, 06:06 AM | #43 |
Guru
Posts: 927
Karma: 2140364
Join Date: Nov 2011
Location: London, UK
Device: Kobo Aura, Kobo Aura ONE, Marvin 3
|
I'm prepared to keep going back until I get a better one! I don't think there's any way to test it in the store, because IIRC there's no access to the light controls until you've set the device up with your Kobo ID. So I do foresee some frustrated shop assistants...
|
05-09-2017, 10:36 AM | #44 |
Wizard
Posts: 2,827
Karma: 10700629
Join Date: May 2016
Location: Canada
Device: Onyx Nova
|
I guess it's issues with new tech. But all hell will break loose if the problem continues with the new H2O. It should be better than the A1 because the screen is smaller. Let's hope it's not another PW1 blotchuler debacle.
|
05-09-2017, 07:12 PM | #45 |
Member
Posts: 11
Karma: 10
Join Date: May 2010
Device: Kobo
|
I was in another province this week and tried one more Aura One from Best Buy. It had the same issue as the first one I had. About a quarter of the screen (lower right) is green and the rest was orange...
|
Thread Tools | Search this Thread |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Aura HD Kobo Glo/Aura/Aura HD future firmware feature request thread | arspr | Kobo Reader | 25 | 03-26-2015 05:19 AM |
Replacing Nook Simple Touch: Onyx T68 vs Kobo Aura vs Kobo Aura H2O | iNovelReader | Which one should I buy? | 0 | 10-28-2014 01:40 AM |
Kobo Aura H20 vs Aura HD comparison photos | Fanchee | Kobo Reader | 13 | 10-08-2014 01:53 PM |
Dymo tape fix for eBay Kobo Aura and Aura HD covers | RobertJSawyer | Kobo Reader | 2 | 02-10-2014 10:34 AM |
Aura HD ComfortLight Issue? | Crash500 | Kobo Reader | 3 | 05-09-2013 08:00 AM |