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Old 04-18-2023, 06:07 AM   #16
salamanderjuice
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Originally Posted by JSWolf View Post
Does this mean I need to update my Kobo Aura H2O to 4.35.20400?
If you want to keep using online features.
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Old 04-18-2023, 06:36 AM   #17
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If you want to keep using online features.
I don't know what version firmware is on it, but it's a version 4 firmware. My guess in this case is that if I was to need to do a factory reset, that's where I may get in trouble.

I think it may be a 4.28 firmware version.
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Old 04-18-2023, 07:49 AM   #18
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I don't know what version firmware is on it, but it's a version 4 firmware. My guess in this case is that if I was to need to do a factory reset, that's where I may get in trouble.

I think it may be a 4.28 firmware version.
Yes, also that. You wouldn't be able to get past setup on the device.
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Old 04-18-2023, 10:47 AM   #19
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I just now synced and am now with 4.35.20400.

Does this mean I have met the mandatory update requirement?

Thanks.
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Old 04-18-2023, 11:36 AM   #20
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Originally Posted by petercreasey View Post
I just now synced and am now with 4.35.20400.

Does this mean I have met the mandatory update requirement?

Thanks.
I'm not certain but I don't think the updated firmware has been released. I downloaded the Clara HD 4.35.30400 from Kobo. The internal date stamps in the .zip file and the checksums are identical to the 4.35.20400 from it's 2022-Dec-08 release date.
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Old 04-18-2023, 11:51 AM   #21
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So they have set a 4/25 deadline and as of 4/18 they haven't even made the update available?
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Old 04-18-2023, 12:00 PM   #22
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Unless the "mandatory update" is actually the FW of last December 2022, then it's not released yet.

I expect new FW for some models at least after the release of the Elipsa 2, tomorrow 19th April 2023, which is slightly more than a month before the new deadline. Maybe the deadline will slip?
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Old 04-18-2023, 12:00 PM   #23
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Originally Posted by petercreasey View Post
So they have set a 4/25 deadline and as of 4/18 they haven't even made the update available?
Considering the original item had a 3/21 deadline and this would only affect someone doing a factory reset on the earlier models, I'm not that worried yet.
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Old 04-18-2023, 12:34 PM   #24
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So they have set a 4/25 deadline and as of 4/18 they haven't even made the update available?
The OP said May 25, not April 25.
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Old 04-18-2023, 01:32 PM   #25
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All my devices are on the most recent firmware of 4.35.20400. My guess is that the urgent fix is included in that update, and probably some prior to that as well. This warning likely applies most to those that haven't updated in a few months/years.

It would be nice if Kobo would list the minimum firmware for compatibility with their new system.
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Old 04-18-2023, 01:39 PM   #26
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All my devices are on the most recent firmware of 4.35.20400. My guess is that the urgent fix is included in that update, and probably some prior to that as well. This warning likely applies most to those that haven't updated in a few months/years.

It would be nice if Kobo would list the minimum firmware for compatibility with their new system.
I was thinking the same.
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Old 04-18-2023, 01:48 PM   #27
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I think it depends on what mechanism kobo is using to update the recovery partition. It's entirely possibe this is being done without changing the running firmware at all.

I'm not sure there is any way to verify that the recovery partition has been updated without either examining the storage media outside the kobo, or some form of root shell access of the kobo.

But keep mind, this 'deadline' only affects your ability to do factory reset without the help of an attached computer. Of course, Kobo doesn't want their support center flooded with this problem, and there are a certain number of Kobo devices owned by people without access to a PC, but it's not what I would call *critical*,, just convenient.

Edit: It is far more important to ensure that the upgrade process is as flawless as humanly possible.
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Old 04-18-2023, 02:23 PM   #28
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Has anybody, besides the OP, actually received a similar message from Kobo? One would think with such importance info that Kobo would issue a torrent of warning messages.
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Old 04-18-2023, 02:52 PM   #29
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Has anybody, besides the OP, actually received a similar message from Kobo? One would think with such importance info that Kobo would issue a torrent of warning messages.
Yes, I received the e-mail this morning. I also received a separate e-mail about devices that will no longer be supported.
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Old 04-18-2023, 02:59 PM   #30
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Quick guess: looks as if the Canadians are the first to be informed, which probably signals the order in which the change is going to be rolled out.
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