Onyx Boox Note 10.3 on Linux

norbusan · 04-20-2018, 09:15 AM

Hi everyone,

I just got my Onyx Boox Note and I am trying to connect it to Linux, most recent kernel with Debian/sid. Unfortunately mtp is not reacting, and the unit does not show up as device so I cannot mount it.

The unit announces itself as

Code:

usb 1-8: new high-speed USB device number 9 using xhci_hcd
usb 1-8: New USB device found, idVendor=2207, idProduct=0001
usb 1-8: New USB device strings: Mfr=2, Product=3, SerialNumber=4
usb 1-8: Product: Note
usb 1-8: Manufacturer: Onyx
usb 1-8: SerialNumber: XXXXXXXX

but then lots of errors are registered:

Code:

gvfsd[2037]: Device 0 (VID=2207 and PID=0001) is a Various Viewpia DR/bq Kepler.
upowerd[1805]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0
gvfsd-metadata[2242]: g_udev_device_has_property: assertion 'G_UDEV_IS_DEVICE (device)' failed
gvfsd-metadata[2242]: g_udev_device_has_property: assertion 'G_UDEV_IS_DEVICE (device)' failed
kernel: usb 1-8: usbfs: process 21421 (DeviceManager) did not claim interface 0 before use
upowerd[1805]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0
kernel: usb 1-8: reset high-speed USB device number 9 using xhci_hcd
gvfsd[2037]: PTP: reading event an error 0x05 occurred
kernel: usb 1-8: usbfs: process 21421 (DeviceManager) did not claim interface 0 before use
kernel: usb 1-8: usbfs: process 22497 (events) did not claim interface 0 before use
kernel: usb 1-8: usbfs: process 22497 (events) did not claim interface 0 before use

It leaves me with no way to actually load books onto the unit :-(

Any suggestions?

mdp · 04-20-2018, 09:26 AM

Quote:

Originally Posted by norbusan

mtp is not reacting ... It leaves me with no way to actually load books onto the unit :-(

I do not have the Note; I have never had MTP problems with Onyx devices.
Have you checked
https://askubuntu.com/questions/8766...rk-with-ubuntu
?

Anyway, to load material on the Note besides MTP, use `adb push`. You may want to add your

Code:

ATTR{idVendor}=="2207", ATTR{idProduct}=="0001", MODE="0666", GROUP="plugdev"

in
/etc/udev/rules.d/51-android.rules

Randy11 · 04-20-2018, 09:40 AM

Hello,

It's how I use my Max2 on Linux : https://www.mobileread.com/forums/sh...&postcount=382 and I use 'mtp-tools' and 'gmtp'.

You could try with 'gmtp'. The you push the "Connect" button, be very patient.

Before anything, remove all other USB devices...

Gmtp was my first tools as simple 'user', not 'root'.

orebmur · 04-20-2018, 10:26 AM

Quote:

Originally Posted by norbusan

It leaves me with no way to actually load books onto the unit :-(

Does this mean that you are also unable to simply mount the internal storage via plain USB connection?

As i have always been able to mount the internal storage of my Onyx Boox devices in Debian/sid (currently with 4.16.0-trunk-amd64), i never bothered about MTP before.

It would be a rather bad surprise if this wouldn't be possible anymore and yet another reason (at least for me) to not purchase a Boox Note.

EDIT: Should have read more carefully: Actually you already wrote "and the unit does not show up as device so I cannot mount it."

mdp · 04-20-2018, 10:48 AM

Quote:

Originally Posted by orebmur

It would be a rather bad surprise if this wouldn't be possible anymore

The chance of Onyx removing MTP are much less then they becoming a sect and committing actual mass suicide, instead of just commercial suicide.

norbusan · 04-22-2018, 10:55 AM

To all, thanks for the comments. Here are my findings *AFTER* having updated the Onyx to the latest firmware *and* updated libmtp to the latest version (Debian has a bit an old version, even in unstable):

normal operation via mtp:// works when using libmtp and friends. The kernel reports:

Code:

usb 1-10: new high-speed USB device number 15 using xhci_hcd
usb 1-10: New USB device found, idVendor=2207, idProduct=0001
usb 1-10: New USB device strings: Mfr=2, Product=3, SerialNumber=4
usb 1-10: Product: Note
usb 1-10: Manufacturer: Onyx
usb 1-10: SerialNumber: XXXXXXXXX

using go-mtpfs kills the connection, replugging is necessary, kernel messages:

Code:

usb 1-10: usbfs: process 2342 (go-mtpfs) did not claim interface 0 before use
usb 1-10: reset high-speed USB device number 13 using xhci_hcd
usb 1-10: usbfs: process 2130 (events) did not claim interface 0 before use
usb 1-10: usbfs: process 2342 (go-mtpfs) did not claim interface 0 before use

no device is exported, so no way to mount and use with Calibre (at least AFAIK)

I will report on further findings.

Randy11 · 04-22-2018, 11:18 AM

Quote:

Originally Posted by norbusan

To all, thanks for the comments. Here are my findings *AFTER* having updated the Onyx to the latest firmware *and* updated libmtp to the latest version (Debian has a bit an old version, even in unstable):

For me with Debian Stretch : apt update + apt distupgrade, followed by the installation of "Mtp" tools. Nothing else and it's perfectly working ...

norbusan · 04-25-2018, 05:13 AM

Quote:

Originally Posted by Randy11

For me with Debian Stretch : apt update + apt distupgrade, followed by the installation of "Mtp" tools. Nothing else and it's perfectly working ...

Yeah, might be, I just mentioned that this is what I did. And for now I will not go back and try to break it again ;-)

Did you manage to get a mountable device so that calibre can work with it?

dma7 · 03-28-2019, 04:48 PM

Greetings! It is unclear to me if anyone in this thread was able to access their reader. I am new to this group and have an Onyx book 13 inch reader.

I am experienced with Linux and gmtp, but have been unable to access my reader.

If you were successful, please share here how you did it!

orebmur · 03-29-2019, 05:14 AM

While using a Likebook Note instead of an Onyx device, i was equally unable to successfully use gmtp with this device. But using jmtpfs instead works fine (but mtp stays being a nuisance).

See github.com/JasonFerrara/jmtpfs or search your distribution's package repository.

Randy11 · 03-29-2019, 09:05 AM

Now I use Adb, because for a big transfer with many files some errors occur.

bit101 · 03-29-2019, 12:49 PM

I have a Nova Pro and use Xubuntu. Has just worked flawlessly for me.

norbusan · 04-04-2019, 08:53 AM

Quote:

Originally Posted by dma7

I am experienced with Linux and gmtp, but have been unable to access my reader.

If you were successful, please share here how you did it!

The problem is that there can be only one connection using MTP to the reader, and most desktop environments (Gnome, KDE, Cinnamon, ...) automatically mount the reader. After that, calibre cannot talk to it anymore.

I have disabled auto-mounting of pluggable devices in my DE (cinnamon) and since then Calibre can work without any hiccups with it.

dma7 · 04-05-2019, 03:39 PM

Quote:

Originally Posted by norbusan

The problem is that there can be only one connection using MTP to the reader, and most desktop environments (Gnome, KDE, Cinnamon, ...) automatically mount the reader. After that, calibre cannot talk to it anymore.

I have disabled auto-mounting of pluggable devices in my DE (cinnamon) and since then Calibre can work without any hiccups with it.

@norbusan Thank you very much for your explanation - that helps my understanding. I have disabled automount but still cannot connect. I am using Ubuntu 16.04 and gmtp. This is the error message:

Detect: Unable to open raw device?

This is farther than I got before! I have done a bit of searching and this appears to be a common problem - I have not found an answer yet. I will keep searching. Any ideas would be appreciated!

norbusan · 04-06-2019, 12:43 AM

This looks like a simple permission problem on the relevant use device. I'm not sure about the Ubuntu version, but can you check whether you are in the plugdev group? (Typing 'id' should show you which user I'd and which group you belong to). The plugdev group members normally have read/write permissions.

If that doesn't help, then probably the device is not recognized as ebook reader and udev does not assign the correct permissions when the device files are created.

04-22-2018, 10:55 AM	#6
norbusan Zealot Posts: 140 Karma: 82382 Join Date: Jan 2013 Device: Kindle Paperwhite, Kobo Glo, Kobo GloHD	To all, thanks for the comments. Here are my findings AFTER having updated the Onyx to the latest firmware and updated libmtp to the latest version (Debian has a bit an old version, even in unstable): normal operation via mtp:// works when using libmtp and friends. The kernel reports: Code: usb 1-10: new high-speed USB device number 15 using xhci_hcd usb 1-10: New USB device found, idVendor=2207, idProduct=0001 usb 1-10: New USB device strings: Mfr=2, Product=3, SerialNumber=4 usb 1-10: Product: Note usb 1-10: Manufacturer: Onyx usb 1-10: SerialNumber: XXXXXXXXX using go-mtpfs kills the connection, replugging is necessary, kernel messages: Code: usb 1-10: usbfs: process 2342 (go-mtpfs) did not claim interface 0 before use usb 1-10: reset high-speed USB device number 13 using xhci_hcd usb 1-10: usbfs: process 2130 (events) did not claim interface 0 before use usb 1-10: usbfs: process 2342 (go-mtpfs) did not claim interface 0 before use no device is exported, so no way to mount and use with Calibre (at least AFAIK) I will report on further findings.

03-28-2019, 04:48 PM	#9
dma7 Junior Member Posts: 2 Karma: 10 Join Date: Mar 2019 Device: Onyx Book 13 inch	Unable to access my filesystem using gmtp Greetings! It is unclear to me if anyone in this thread was able to access their reader. I am new to this group and have an Onyx book 13 inch reader. I am experienced with Linux and gmtp, but have been unable to access my reader. If you were successful, please share here how you did it!

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04-20-2018, 09:40 AM	#3
Randy11 Wizard Posts: 1,138 Karma: 1577094 Join Date: Oct 2008 Device: Samsung EB60, Onyx M92, Onyx Max2	Hello, It's how I use my Max2 on Linux : https://www.mobileread.com/forums/sh...&postcount=382 and I use 'mtp-tools' and 'gmtp'. You could try with 'gmtp'. The you push the "Connect" button, be very patient. Before anything, remove all other USB devices... Gmtp was my first tools as simple 'user', not 'root'.

03-29-2019, 05:14 AM	#10
orebmur Veteran Linux user Posts: 144 Karma: 678910 Join Date: Mar 2017 Location: Barcelona/Spain Device: Boyue Likebook Note & Mimas, Hisense A5, hopefully soon a PineNote	While using a Likebook Note instead of an Onyx device, i was equally unable to successfully use gmtp with this device. But using jmtpfs instead works fine (but mtp stays being a nuisance). See github.com/JasonFerrara/jmtpfs or search your distribution's package repository.

03-29-2019, 09:05 AM	#11
Randy11 Wizard Posts: 1,138 Karma: 1577094 Join Date: Oct 2008 Device: Samsung EB60, Onyx M92, Onyx Max2	Now I use Adb, because for a big transfer with many files some errors occur.

03-29-2019, 12:49 PM	#12
bit101 Connoisseur Posts: 50 Karma: 21406 Join Date: Mar 2019 Device: Onyx Nova Pro	I have a Nova Pro and use Xubuntu. Has just worked flawlessly for me.

04-06-2019, 12:43 AM	#15
norbusan Zealot Posts: 140 Karma: 82382 Join Date: Jan 2013 Device: Kindle Paperwhite, Kobo Glo, Kobo GloHD	This looks like a simple permission problem on the relevant use device. I'm not sure about the Ubuntu version, but can you check whether you are in the plugdev group? (Typing 'id' should show you which user I'd and which group you belong to). The plugdev group members normally have read/write permissions. If that doesn't help, then probably the device is not recognized as ebook reader and udev does not assign the correct permissions when the device files are created.

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