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#1 |
Junior Member
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Karma: 10
Join Date: Feb 2015
Device: kindle keyboard
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Kindle can't login to google
I have both a Kindle Keyboard and Kindle touch but for the last three months have been unable to login into google - I enter my gmail address and then it never gets to enter password page - just goes round and round and then says that it cannot connect. This is the same on the wifi as the 3g. I suspect google has changed its security protocols and wondered if anyone else has this problem? Any help gratefully received.
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#2 |
Wizard
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Karma: 10259306
Join Date: May 2016
Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,
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i am surprised that it ever did work ! adding the gmail app to amazon tablets has never worked, and given the way that Google & Amazon fought over youtube, chromecast ... I doubt that interoperability will improve any time soon
surely you should ask amazon if this is by design, or a bug, and also view amazon forums ? |
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#3 |
Junior Member
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Karma: 10
Join Date: Feb 2015
Device: kindle keyboard
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It's worked fine for all the years I've had kindles. I used the experimental browser, not the app, and now can't access both gmail and yahoo.
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#4 | |
eReader Wrangler
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Karma: 51519919
Join Date: Mar 2013
Location: Boise, ID
Device: PB HD3, GL3, Tolino Vision 4, Voyage, Clara HD
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Quote:
Along with Gmail you also had the choice of Google, Wikipedia, Yahoo, Yahoo Mail, the New York Times, the BBC, Facebook and Twitter (along with Amazon and Amazon UK). |
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#5 |
eReader Wrangler
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Karma: 51519919
Join Date: Mar 2013
Location: Boise, ID
Device: PB HD3, GL3, Tolino Vision 4, Voyage, Clara HD
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#6 |
Grand Sorcerer
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Karma: 27013865
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
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I suspect Google has made some changes. I haven’t used the experimental browser in ages, may it RIP. Wonder if Dropbox, or Amazon Cloud drive for that matter, still works?
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#7 |
Wizard
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Karma: 45301087
Join Date: Sep 2012
Location: Ohio
Device: iPhone 13 Pro, iPad mini, iPad Pro 12.9",Paperwhite 6.8", Scribe 2022
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I tried on my 2nd gen Oasis, and it didn't work for me either. I has worked in the past.
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#8 |
Bibliophagist
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Karma: 168959602
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
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For what it is worth, Google/GMail now requires a TLS 1.2 connection with a supported TLS encryption scheme. TLS 1.3 is now the preferred connection.
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#9 |
Resident Curmudgeon
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Karma: 145864617
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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The Kindle web browsers are not up-to-date enough to work on older Kindles. Can someone give it a try with 5.13.1 firmware?
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#10 |
Wizard
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Karma: 45301087
Join Date: Sep 2012
Location: Ohio
Device: iPhone 13 Pro, iPad mini, iPad Pro 12.9",Paperwhite 6.8", Scribe 2022
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I updated my Paperwhite to 15.3.1, and still can't log in to Google.
Error message is: Couldn't sign you in. The browser you are using doesn't support JavaScript or has JavaScript turned off. To keep your Google account secure, try signing in on a browser that has JavaScript turned on. I tried both the regular and the mobile url, same error on both. I can search on Google, but can't sign in. |
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#11 |
Resident Curmudgeon
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Karma: 145864617
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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There we go. Kindles cannot log into Google/GMail.
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#12 |
Wizard
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Karma: 45301087
Join Date: Sep 2012
Location: Ohio
Device: iPhone 13 Pro, iPad mini, iPad Pro 12.9",Paperwhite 6.8", Scribe 2022
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I will update my Oasis as well, but don't expect a different outcome.
Using Google for search is way different than signing in. Security is much different than it was just a few years ago. |
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#13 |
Junior Member
![]() Posts: 3
Karma: 10
Join Date: Feb 2015
Device: kindle keyboard
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Thanks for all your help and, just as I feared, no solution unfortunately
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#14 |
Fanatic
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Karma: 1283268
Join Date: Mar 2010
Device: KindleDX,Kindle 4, Kindle Keyboard 3G
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For years I was happy to be able to check my Gmail on my Kindle Keyboard when I was traveling or had no access to a computer. Sometime in the last couple of months my Kindle stopping being able to access Gmail and a few other sites. As mentioned, I think the browser cannot handle security updates of many websites. I'm very grateful to have had free 3G internet on my Kindle for years. I wish there was a way to update the browser, but I fear the processor can't handle much more.
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#15 | |
Resident Curmudgeon
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Karma: 145864617
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Tags |
gmail, google, kindle keyboard, touch |
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