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Reload this Page Purchased Baen ebook no longer available on Baenebooks.com

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Old 11-04-2014, 02:40 AM   #1
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Purchased Baen ebook no longer available on Baenebooks.com
I bought a copy of A Cruel Wind by Glen Cook as an ebook from Baenebooks.com back in the summer of 2013. I can still access and download my copy of A Fortress in Shadow, but not A Cruel Wind. It's very strange, but when I try to download it the site says it isn't available. I have emailed Baen tech support, but what else can I do? And any idea why this has happened? Is it anything to do with Night Shade Books' shaky financial performance over the last couple of years?
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Old 11-04-2014, 02:47 AM   #2
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This is very common; there are all sorts of books that Baen have once sold that they no longer do: hence my constant litany that you CANNOT rely on a bookstore to keep your books for you - it's your responsibility to download them and keep them safe.

There's lots of books I've bought from Baen over the years that I can no longer download. It's particularly common with books that were sold by Baen, but published by other publishers.

The Baen site specifically states:

Quote:
We recommend all customers to keep backups of their purchased Ebooks as it is not always possible for us to host Ebooks after their rights are reverted. Further, we cannot always give advance notice when a book’s rights will be reverted.
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Old 11-04-2014, 03:08 AM   #3
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Damn. My bad. Sorry for being a time waster.
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Old 11-04-2014, 03:47 AM   #4
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Not wasting time at all!

The site also goes on to say:

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If you can no longer access a purchased Ebook, email us with your Baen Ebooks email address and the original order number. You can contact us by clicking on the “Contact Technical Support” question at the bottom of this page.
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Old 11-04-2014, 09:58 AM   #5
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The same thing happened to me at the now defunct Fictionwise. About a dozen ebooks I had purchased there were unavailable when I tried to download them a month or so later. Their terms of service specifically stated I had 7 days to download, so that was my bad.

Fortunately, when B&N absorbed Fictionwise, I got those titles back in my B&N library. I downloaded those promptly.
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