Nook Glowlight Plus Screen Issue - Scratched?

palooka33 · 08-29-2017, 12:57 PM

Hello,

Yesterday I pulled my beloved Nook Glowlight Plus out of my bag, and when I turned it on to start to read, I noticed a white spot on the screen. It looked like a speck of dust, but when I tried to wipe it away it just stayed there.

In the dark, it appears to be a bright spot, with the backlight bleeding through. It doesn't feel scratched, but it looks like it is. It looks like a scratch on the top of the screen, not on the e-ink layer itself, if that makes sense.

I have attached a photo. The spot is small, but it is very annoying while reading.

Is there anything I can do to repair this problem?

robko · 08-30-2017, 06:59 PM

Likely nothing you can do to fix it. The original Glowlight was very prone to this kind of damage, I think the Plus was supposed to be better. I'm not a particular fan of covers, but if you're carrying it in a bag with other stuff something to protect the screen from scratches would be a good idea.

JSWolf · 08-31-2017, 06:28 AM

Did you have a case on your nook when you put it in your bag?

pdurrant · 08-31-2017, 06:54 AM

Quote:

Originally Posted by palooka33

Is there anything I can do to repair this problem?

No. It's physical damage to the light guide layer of the screen (which is the top layer).

It might be less obvious at a different viewing angle.

HarryT · 09-03-2017, 06:06 AM

Yes, unfortunately the old Nook has a light diffuser which is very easily scratched, and the light is shining through the scratch. There's nothing you can do about it. I'd really suggest keeping the device in a cover to avoid such damage in the future.

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08-30-2017, 06:59 PM	#2
robko Wizard Posts: 2,454 Karma: 5469320 Join Date: Jul 2010 Device: Kobo	Likely nothing you can do to fix it. The original Glowlight was very prone to this kind of damage, I think the Plus was supposed to be better. I'm not a particular fan of covers, but if you're carrying it in a bag with other stuff something to protect the screen from scratches would be a good idea.

08-31-2017, 06:28 AM	#3
JSWolf Resident Curmudgeon Posts: 73,983 Karma: 128903378 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Did you have a case on your nook when you put it in your bag?

09-03-2017, 06:06 AM	#5
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Yes, unfortunately the old Nook has a light diffuser which is very easily scratched, and the light is shining through the scratch. There's nothing you can do about it. I'd really suggest keeping the device in a cover to avoid such damage in the future.

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